Contact Us
Geyser Building

Sales Office Opening Hours

Monday
09:00 - 17:00
Tuesday
09:00 - 17:00
Wednesday
11:00 - 17:00 (Closed 09:00 - 11:00 for Training)
Thursday
09:00 - 17:00
Friday
09:00 - 17:00
Saturday
11:00 - 17:00
Sunday
Closed

Please Note: Issue 3 of our catalogue, printed May 2012, advertises us as being open on Sunday, but we are now closed on Sundays as of October 2012.

Please Note: We are closed on all weekday Bank Holidays. We shall also be closed all across Christmas and New Year 2014: Closing at 1pm on Tuesday 23rd December, then remain closed every day until 9am on Friday 2nd January.

Contacting Us

Telephone:
01204 695 387
Freephone:
0800 542 3251
Fax:
01204 468 232
Sales Related Emails:
After Sales Emails:
Please Note: We prefer if you could phone us regarding returns as it is much easier. Should you wish to email us, please use the email address above.
Address:
Geyser Ltd, Unit D Lostock Industrial Estate, Off Lostock Lane, Lostock, Bolton. BL6 4BL
Click Here to Open Directions to Our Offices as a PDF
Vat No:
816 5552 23
Company Reg No:
4971321

Key Contacts

Sales Team, Geyser Radiators
Sales Related Emails
sales@geyser.co.uk

The “Sales” team handles all queries prior to receiving your product(s): orders, stock levels & delivery questions.
Please Note: This email is monitored throughout the day and is the fastest way of getting a response.
Returns Team, Geyser Radiators
After Sales Emails
aftersales@geyser.co.uk

The “After Sales” team handles queries after receiving your product(s) relating to technical queries, exchanges & returns.
Please Note: This email is monitored throughout the day and is the fastest way of getting a response.
Warehouse Team, Geyser Radiators
Warehouse Related Emails
warehouse@geyser.co.uk

The “Warehouse” team handles all queries after receiving your product(s) relating to missing/incorrect items.
Please Note: This email is monitored throughout the day and is the fastest way of getting a response.
Wholesale Team, Geyser Radiators
Wholesale Related Emails
wholesale@geyser.co.uk

The “Wholesale” team handles all queries relating to orders and quotes for large quantity orders.
Please Note: This email is monitored throughout the day and is the fastest way of getting a response.
Alex Ramsay, General Manager, Geyser Radiators
General Manager:
Alex Ramsay
 
Meticulous attention to detail is Alex's approach to managing the business. He instills professionalism and the highest standards throughout.


Alex oversees all OEM products from conception to manufacture and selects which branded products will be added to Geyser's range.

Use the generic email addresses listed above to contact us & issues will be escalated as required.
Logistics Manager:
Diane Dunbar
diane.dunbar@geyser.co.uk

Diane manages our logistics warehouse and all stock movements, liaising with suppliers, to ensure products arrive complete and in perfect quality.
Sales Executive, Trade Team & Product Assistant:
Elizabeth Lomax
elizabeth.lomax@geyser.co.uk
 
Elizabeth is equally involved in Sales and Product giving her unparalled knowledge of products. She is primarly part of the sales team, personally supervising our showrooms.


She is also heavily involved in supplier relationships giving direction and input on product attributes.
Accounts Clerk (Purchase & Sales Ledger):
Zoe Offord
zoe.offord@geyser.co.uk

Zoe is our in house accounts clerk, working closely with our extenral accountancy bureau. She 
facilitates all accounts functions, including purchasing and sales ledger.

Zoe is the primary contact for any supplier or customer with queries on their account.
Sales Executive & Trade Team:
Paul Newby
paul.newby@geyser.co.uk

Paul is part of the sales team and facilitates all B2B trade orders for multiple items, ensuring our trade customers have a single contact for orders & technical advice.
Melly Keavney
Sales Executive & Credit Control:
Melly Keavney
melly.keavney@geyser.co.uk

Melly is part of the sales team and handles domestic sales enquiries, showroom visits and provides technical advice and product information to customers.


Melly is also responsible for all credit control functions on the sales ledger side,
Rachel Swinton
Sales Executive:
Rachel Swinton
rachel.swinton@geyser.co.uk

Rachel is a member of our sales team who specialises in face to face showroom visits and assist customers in all aspects of our range.
Gareth Richards
Website & Network Developer:
Gareth Richards
gareth.richards@geyser.co.uk

Gareth develops our website platform, e-commerce systems, SEO strategy and provides low level IT support to the business.
TBA
Purchasing Administrator:
TBA

Role On Hold.

This role has indefintely been put on hold as all Purchasing Duties have been distributed elsewhere across the business and this process is working very smoothly for the business.


Please forward any purchasing enquiries to sales@geyser.co.uk and they will be picked up by the relevant person.

Geyser Offices


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