Trustpilot - www.geyser.co.uk Geyser Customer Reviews

Below is a list of genuine customers comments about Geyser, as they appear on external, independent reviews site, Trustpilot. You can view these on the Trustpilot website by clicking here. We are proud to utilise this open forum allowing our customers to give true accounts of their experience in shopping with Geyser Designer Radiators. Should you buy from us yourself, you will be invited to leave your own reviews 20 days after your online purchase date (slightly longer if order placed over the phone).




09/29/2014 09:54 AM

Delivered promptly at a competitive price.

Geyser were recommended by a neighbour. Easy to use website and plenty of choice of designs. Next day delivery was ideal and radiator arrived in pristine condition. Would use this supplier again.

09/28/2014 12:20 AM

not even worthy of a star!!!

apalling service and still waiting for a REFUND after receiving a damaged radiator....................20 days and counting!!!! DO NOT USE THIS COMPANY

09/26/2014 05:29 PM

Quick and good quality!

Easy to order, we'll packaged and arrived quickly. A good quality product!

09/25/2014 02:44 PM

As expected

I did my research and got what I expected. What more could I want?

09/22/2014 12:18 PM

Great products at very reasonable prices.

Great products which look like very expensive designer named products at very reasonable prices, albeit I got my radiator at a reduced sale price. Delivery was near next day delivery from placing my order and at no extra cost, and when I dealt with the technical sales team they where very helpful and answered all my questions which meant that I had no problems when the items arrived and when they were subsequently installed.

09/18/2014 08:39 PM

Impressive company, great quality towel rail

After much research on web, I plumped for Geyser and bought a traditional-style heated towel radiator. Delivery all smooth, all parts included, and most importantly, the quality of the radiator is excellent, lovely and heavy, solid feeling piece of metal. Easy to install, works just as described with the little control plate. I was very impressed with the care taken over the instruction manual and in all correspondence to manage expectations and give a clear understanding of what to do to get the right result. My only suggestion to change anything would be to use a carrier with smaller delivery slots if that is feasible. This is clearly a passionately-managed company, and they are doing a great job and can be proud. I would not hesitate to buy from them again.

09/16/2014 01:36 PM

Excellent product at the right price.

I needed a timer for an electric heated towel rail. The Timeguard NTT03 7 day timer time switch has worked a treat!

09/15/2014 08:21 PM

Completely satisfied.

Easy to order as a kit with all the right fittings included. Which was helped by the information on the website. So easy to install as everything was there bar thread sealant and tools. Delivery on time as stated. A first class service which I would not hesitate using again.

09/13/2014 03:09 PM

Great Value

The radiators were the best value I could find on the web and are just as they are on the Geyser site. I got two and they look really good. Pump out the heat too. One thing - we could have done with a set of instructions for installation that apparently were supposed to be in the package. Why not put the instructions on the website along with the other information about the radiator? Then we could have just downloaded them - job done.

09/06/2014 09:43 PM

Right Geysers!

Saw the towel rail and radiator on-line and ordered them. One was out of stock but as we were going on our holidays, not a problem. Both items are great quality and have fitted in the room perfectly. Customer services are extremely efficient on the couple of occasions we had to contact them, 10/10. Would definitely use them again.

09/04/2014 08:26 AM

Very pleased with my purchase

One point I would say is the fixing brackets don't allow for not getting 4 solid fixings If one hits a cement seam then it tends to be bit less solid than in the centre of a brick, restriction to the threaded fixing on the radiator does not allow a bracket to be moved within the same positioning of the radiator for a more solid fixing I did manage to get four fixings but as I've said it's a very critical method due to the threaded restriction ?

09/02/2014 03:22 PM

exactly the right radiator at the right price

Struggled to find the right sized radiator without paying a fortune. Geyser had a variety of good-looking black bathroom radiators at very reasonable prices and included dual-fuel options. It was quickly delivered and it was fitted without issue. Would recommend the company and own-brand radiators to other prospective customers.

08/27/2014 02:04 PM

completely changed the rooms

Last year I bought 2 "Circolo Grigio" pale gray vertical rads for my lounge & love them so have just bought another the same for a small TV room, Getting rid of the old rads & being able to resite them, an easy job for a plumber, transforms the rooms, & they look great. I found the site really easy to use & delivery is quick. Would def use again & recommend to anyone.

08/27/2014 12:06 PM

Great product and easy to fit

I have towel rail in my bathroom fitted with an electric heater. This had to be be operated in the cool spring/autumn days before the CH was switched on. By fitting an immersion tank timer, its now switched on as and when required. I have not yet discovered how to deactivate the timer without red-setting all the dates / times. This is inconvenient as my supply socket is at floor level and needs a hands and knees operation. Not too clever fro ageing knees! Otherwise an excellent buy and has made the bathroom much more practical.

08/24/2014 09:48 PM

Top-rate service, a real gem.

This company epitomises excellent customer service. The staff were extremely helpful and offered valuable advice and made the buying process simple and hassle-free. The product (a flat panel, vertical radiator) has been installed and looks absolutely perfect and we wouldn't hesitate to buy more products from Geyser.co.uk.

08/24/2014 12:39 PM

What a pleasure to deal with geyser!

From visiting the showroom to being absolutely delighted with the radiator recommended, the whole experience has been a hassle free pleasure. Elizabeth was great to deal with and certainly knew the products. Makes quite a refreshing change these days. Thank You!!

08/22/2014 07:39 PM

Quick and faultless

Opened an account , placed the order all in one hour

08/18/2014 07:01 AM

Excellent service

We had ordered the correct part but unfortunately the wrong part was sent. Although thus could ve been frustrating it wasn't as we called they sent the correct part that day and said to return the incorrect part and they would pay the postage which was put into our account within 2 days of returning the incorrect part. To be honest and fair to Geyser we all make mistakes but it just proves it's his you deal with it, this definitely turned into a very positive experience. Well done

08/17/2014 04:14 PM

Radiating a contemporary feel

Excellent service and delivery. Having completely gutted and re-modernised our en-suite this chrome heated towel warmer adds the perfect finishing touch. We liked the look of it so much we have ordered a second one for our bathroom.

08/11/2014 05:16 PM

Great service

I purchased a Copra stainless steel radiator and valves from Geyser after checking prices and finding this site to be the cheapest. They arrived on time, no problem with delivery of either item. The radiator looks really swish and the flat front valves really add to the look. So far no problems with either. Would purchase from this company again.

08/11/2014 10:34 AM

No problems

I would recommend Geyser. The price and the delivery were good. so far we haven't used the bathroom towel rail/heater we bought as it's in a new loft conversion but it looks great and I'm sure will do the job.

08/10/2014 02:49 PM

an excellent product at a realistic price!

It really finishes off our new bathroom!

08/09/2014 12:32 PM

Stunning

Absolutely delighted with the radiators, they look stunning and are very straightforward to mount on the wall. The only negative point was the delivery. The courier company failed to deliver on the day in question with no explanation or contact so 13 hours waiting time for nothing! Impossible to contact the courier the next day and was pushed from pillar to post however Elizabeth from Geyser was fantastic, very sympathetic and managed to do the impossible and track the order. The radiators duly arrived the next day. Wouldn't hesitate to recommend Geyser however wish they'd change their couriers!

08/06/2014 10:13 AM

Only Expert Geezers at Geyser!

Thanks for all your help and your personal, expert and individual advice - and for supplying excellent quality goods so quickly and efficiently. Apologies for the very late response but it is genuine and heartfelt. Six months down the line and everything continues to work perfectly and I will have no hesitation in purchasing from you again. Many thanks. Norman Burgess. (Bristol).

08/03/2014 08:25 PM

Beautiful radiator and safe delivery

The custom Victorian radiator is just gorgeous. The quality is fantastic and the extra advise around fixtures and fittings was very well received. The information regarding delivery time and update on status could have been a bit tighter, but in the end I got it and it's great.

08/02/2014 09:01 PM

Well designed radiator, had many compliments already!

Lovely radiator, great service and reasonable prices - received very quickly and easily installed by the plumber!

08/01/2014 08:57 PM

Great Service!!

Really pleased with our radiator, looks very good in our entrance hall, Unable to comment on it working as not yet set up the combi boiler just being installed. Good, prompt service. Would use again.

08/01/2014 10:07 AM

What you see is what you get

Easy to view all products, products are fully illustrated and described in detail. Towel rail was well packed and we received it next day .Quality was excellent . and looks wonderful in my new shower room.. Have no hesitation in recommending GEYSER for quality items and professional service.

07/31/2014 06:48 AM

Perfect product!

Ordered a timer for our new heated towel rail, paid extra for quicker delivery. Product arrived next day, fairly simple to fit. Looks good and works great! Website easy to use and will happily use again and again!!!

07/28/2014 04:09 PM

fantastic product

Great product, very classy looking and appears to be made well. Thermostatic electric heater is quality too, worth the extra few quid over the standard element.

07/22/2014 09:03 AM

Great product, brilliant service

Ordered some chrome cover caps for a newly-installed towel radiator which was supplied by another company without them and which looked ugly (ship spoilt for ha'porth of tar). They were supplied overnight, the communications from the company were excellent, and the caps look brilliant, fit perfectly and really finish the job off. Highly recommended.

07/21/2014 06:19 PM

well packaged radiator

I was looking for a hard to find, high output but small footprint radiator which Geyser supplied :-) It was VERY well packaged and is a really nice matt white finish. Also, supplied me with some very attractive valves which I hadn't seen anywhere else. Very helpful website which gave me all the information I needed to choose the right products.

07/18/2014 09:10 PM

Buying radiators made easy

Easy to use web site with all the information needed to select the correct size radiator to suit the room.Friendly and helpfull courier delivered as promised.Radiators well packaged and boxes marked so that all the smaller items could be found easily.The radiators and valves lived up to expectations and look great in situ.

07/14/2014 03:54 PM

good communication when is need it

The product was as described.There was a damaged part which was replaced in two days.

07/12/2014 01:22 AM

Tall warm and friendly.

Fitted the towel rail to my static caravan,keep's the bathroom warm.Very happy with it. Pity it was sent to the wrong address,my ex was not happy and left it outside the property,just managed to recover it with a friendly taxi company as i was out of town.There was a cost but i forgive the error.

07/11/2014 10:20 AM

helpful and straight forward

I searched around tried 3-4 companies that I came across on the Internet and Geyser were the only ones who were really helpful, straightforward, knew what they were talking about and explained everything I needed to know to purchase my towel radiator and fit it. It arrived exactly as they promised and fitted the towel radiator with an hour - my wife loves - it does exactly what she wanted and the size, shape and colour are perfect.

07/10/2014 12:20 PM

Great looking radiator

The radiator arrived on time and is a good looking piece of kit. Shame that the fittings were absolute rubbish. The tolerance on the threads were so big that everything leaked after the first fitting. I have been plumbing for over 40 years and these are the worse yet. After draining the system twice more because of leaks I changed all the fitting to ones that I had spare. Very annoying. Lovely radiator though.

07/10/2014 04:34 AM

Excellent

Excellent. Would recommend to anyone. As described and fast delivery

07/09/2014 11:15 PM

Great Geyser Goods!

I'm so happy with the designer radiators I bought from Geyser. The advice I received on my first visit regarding the fact that the colour of a radiator affects the heat output was eye-opening! I went for grey for my new kitchen with round tubes - again recommended for heat output. When the downstairs shower room was ready for a radiator, I went for the same radiator with lower output as the room was smaller. Thank you Geyser for brilliant service at all levels!

07/09/2014 08:06 PM

always do what they say they'll do. at.

Always have what I need and quick professional ordering and next day delivery means just that.perfect

07/09/2014 05:38 PM

Excellent Service

Fast shipping and excellent after sales service - unlike a lot of online plumbing type sites

07/09/2014 05:27 PM

Good quality product

Very much enjoyed ordering from Geyser, high quality and really designer (non mainstream) products. I made a mistake by ordering a wrong product, guys were very friendly and efficient in replacing it quickly.

07/08/2014 02:30 PM

Great quality products and excellent customer service.

The towel rail I purchased was priced very well, and as the listed price includes next day delivery so there's no shocks when you get to the check out. Delivery was next day as promised but there was an issue as it had a tiny bleed from one of the cross rails. so I contacted the after sales team. Rachel handled my case from start to finish and it was a very simple and easy process, she organised everything with minimal need for me to chase things up, I just had to send some pictures of the fault and then after a quick assessment a replacement was sent out to me, and the old one arranged to be picked up (In the end, the old one wasnt picked up as it was beyond any use to anyone) Im very happy with how the replacement was handled but a little disappointed that it happened in the first place. It appeared that the first radiator had been leaking for some time as it actually damaged the chrome, so it may have been possible to see that there was a defect before shipping. Otherwise I would have given 5 stars. The final product is excellent in quality and feels really robust, it exceeded my expectations as it heats up quicker and gets hotter than I expected. The rail is perfect in our small bathroom to act as a radiator as well as a heated towel rail so theres no need to plumb a radiator into the central heating now. Fully recommend Geyser and their products. Jamie

07/07/2014 09:30 AM

The best service I have received for a very long time

The items were in stock quicker than expected and Geyser rang us three times to make sure we knew exactly what was happening at every stage of the delivery process. Everyone I spoke to seemed happy and helpful and I would definitely recommend them to anyone. What a refreshing change to find an efficient and communicative supplier. Thanks Geyser.

07/01/2014 03:11 PM

Good quality electric towel rail - with useful extra features

We are very happy with the product and service. Delivery was free, and fast. Packaging more than adequate. We couldn't find the instructions but a lady called Elizabeth was extremely helpful and instantly emailed a copy. Our plumber seemed to have no trouble fitting the rail, which looks great, and seems to work very well indeed.

06/29/2014 07:06 PM

Perfect radiator for a compach shower room.

The slim vertical radiator with corner valves and the innovative towel rails gave us exactly what we were looking for in a compact shower-room that had no space for a traditional heated towel rail.

06/28/2014 05:12 PM

Found exactly what I wanted at a great price, and fast delivery

I wanted a heated towel rail for my bathroom but was a bit wary as I had a bad experience of a very hot towel rail in a hotel which I thought was a bit dangerous if children were around. I also wanted one I didn't have to keep switching on and off when I needed it. I found the perfect towel rail at geyser, it has an adjustable thermostat so it can be set to a more reasonable temperature, and the setting I have is about three quarters of the maximum. This is idea for me and not likely to burn anyone who touched it. This one also has a two hour switch, just flick the switch, it is on for two hours then switches off. How good is that. Perfect. I also could not believe what a good price it was, and fast delivery from stock too. I woud definitely recommend this towel rail and this supplier, very good service.

06/26/2014 09:45 AM

Excellent Product so far

Although it has been only 20 days since purchase and this is summer,so there has been no opportunity to test its abilities, the product looks as expected, is working and was straight forward to install. A better assessment would be to ask about the product once it had been through a winter! Delivery and payment all went well .

06/25/2014 04:18 PM

VERY GOOD INDEED

ALL ITEMS WERE IN STOCK AND DELIVERED PROMPTLY WITHOUT DAMAGE STAFF DEALT WITH BY TELEPHONE WERE PAUL NEWBY AND 2 LADIES. ALL WERE VERY HELPFUL.

06/25/2014 03:41 PM

Good service, great product

My order was taken by Diane Dunbar - very pleasant manner on the phone and very helpful. I was told that the heated towel rail was currently out of stock but it was very quickly ordered and arrived promptly. The liquid to go inside came 2 days later . All in all, very satisfied and lovely to have dry warm towels !!

06/23/2014 10:16 AM

PERFECT !!!!

REALLY QUICK DELIVERY , GOOD PRODUCTS - WILL DEFINATLY USE AGAIN.

06/20/2014 10:17 PM

exactly what we wanted!

ordered, arrived and installed as imagined and wnated.

06/11/2014 11:33 AM

Would recommend

I have bought one variable electric, one central heating and one dual fuel radiator for various bathrooms, toilets and ensuites. All types have worked perfectly, look good and are weighty and well made.

06/09/2014 11:57 AM

Delivery and courtesy by email very good

Product and delivery excellent stock arrival prompt and special delivery order as specified all in good order. Haven't had them installed but don't envisage a problem.

06/04/2014 07:20 AM

Very good value

Great value towel radiator and website had more choice that any other I've seen. Box was damaged, which I didn't notice on delivery and there was a small dent in one of the bars. However it's not noticeable now its on the wall.

06/03/2014 09:40 AM

A Very Poor Returns Policy

I like to use companies like this rather then the big retail chains but on this occasion I should have gone to B&Q. My builder was late starting my work and after he started he realised that 1 of the 2 towel rails I had ordered was going to be too large for the space, I phoned the company to see if I could exchange for a different one but was told I had left it for more then a week and was basically stuck with it, no solution offered and was left feeling that it was my tough luck. I have now purchased one from B&Q and are left with a spare that is useless to me so I will never use Geyser Radiators again and if you are thinking about purchasing from them, make sure you study their terms & conditions.

05/25/2014 07:07 PM

Easy to install and efficient heated towel rail

Excellent website, goods arrived promptly and were well packaged. The precise instructions enabled the heated towel rail to be quickly installed. It is neat in design and efficiently dries the towels!

05/20/2014 04:10 PM

very good communication, quick delivery

very good communication, quick delivery

05/18/2014 07:19 PM

flasteel not so flash

dont know who does quality control on these rads but when blanks opened to receive rad valves edges on inside bit rough ie not smooth so need extra attention to prevent weeping .This should not happen on what is purported to be a quality item

05/15/2014 06:04 PM

All Good

Very nice heated towel rail at a good price and speedy delivery. Would use again.

05/14/2014 07:03 PM

Did what it said on the website

Easy ordering. Delivery arrived when it said it would. Product easy to fit and looks good.

05/11/2014 12:25 PM

Outstanding choice and service.

Looking for a designer towel radiator for our new bathroom. Geyser has an outstanding choice to suit everyone's taste and budget. Website has excellent information and advice and set out clearly. Ordering was simple and quick, radiator was delivered super fast. Overall extremely pleased with my purchase and service from Geyser- highly recommended.

05/10/2014 07:53 AM

Super service, best towel rail company out there!!!!

Since I called them to order the towel rail, it arrived within 3 days and was fitted on day 4, my client was delighted and so was I.

05/03/2014 10:12 AM

Great product with super fast delivery!!

Great product with super fast delivery!!

05/02/2014 08:59 AM

Lowest bar on radiator does not get as hot as the other bars

Excellent service and tracking. A very nice product except for above comment

04/28/2014 06:10 PM

Fabulous product

The heated towel rail I purchased looks fabulous-I am so glad I chose the designer one from your site. Good price, quick delivery and good communication. I would recommend this company.

04/20/2014 01:07 PM

toasty bathroom again

BOUGHT A 800X500 STAINLESS STEEL BATHROOM TOWEL HEATER, IT CAME WITHIN 2 DAYS FROM ORDERING.THE QUALITY IS EXCELLENT AND MORE THAN HALF THE PRICE OF ANY DIY STORE.I WAS GOING TO FIT IT MYSELF AS I AM QUITE HANDY WITH DIY,BUT AS MY RADIATORS NEEDED FLUSHING I HAVE ASKED THE PLUMBER TO DO IT.WHAT A DIFFERENCE THIS HAS MADE TO THE HEAT IN THE BATHROOM FROM THE OLD ONE.THE PLUMBER SAID I HAD GOT A BARGAIN BUT WITH QUALITY GOODS.HE IS GOING TO LOOK ON THE SITE HIMSELF AS HE CAN SAVE A BOMB ON THOSE PRICES AND NOT HAVE TO WAIT LONG FOR DELIVERY. THANKS.

04/20/2014 08:15 AM

Highly recommend

Bought a set of towel radiator valves that have thermostats on, as we struggled to find them anywhere local. After searching on the internet, the price with Geyser was very competitive and the product quality very good. Delivery was fast and efficient and now they are fitted, we are extremely pleased with the finished result.

04/18/2014 11:38 AM

Amazing company. Would use again.

First radiator delivered damaged (by freight company). Replaced without fuss. Very nice and helpful people (not automated phone systems). Have recommended Geyser to friends already.

04/14/2014 12:25 PM

Just what I needed and good service

Ordered the Temp control Plate for my wall heater and had it by the next day. Very efficient service and the product solves a long standing problem with my heather being either all on or all off which usually ended up my by just taking a quick shower in a cold bathroom rather than keeping the room constantly heated !!

04/14/2014 09:05 AM

they look lovely but not easy to get right amount of fluid in and the double radiator is very heavy

we looked at lots of options for our orangery and chose these. we are pleased with how they look and once we got the fluid levels right they seem to work fine. thing is they are very heavy and when you have dot and dab plaster need to be careful fixing them with the brackets supplied. otherwise happy

04/11/2014 11:00 AM

My experience was adequate.

There was nothing exceptionally good or bad about my experience. Geyser successfully supplied me with the thing I paid for. I am satisfied with the thing I paid for, but there is nothing remarkable about it.

04/08/2014 02:33 PM

Used Geyser on three occasions always friendly and most of all the staffs knowledge give you confidence that you have ordered the right products

To all out there looking to purchase radiators look no further,call Geyser website is constantly up dated with latest deals and great pictures of the products, I hate ordering online I always call the company if a telephone number is given. The sales staff are the best lot of knowledge and they don't rush you,cannot remember all the names but the last sales person was Elizabeth Lomax.she was so good I told her if she ever moves to London I will offer her a job, Also delivery always on time the goods are at least 50% cheaper than if you were to purchase from a London store, the quality of the goods is first class I cannot praise you anymore you are fantastic

04/07/2014 02:56 PM

Absolutely delighted with your product.

This stainless steel radiator has enhanced my new modern kitchen.

04/07/2014 11:29 AM

POLITE, RESPONSIVE AND A PLEASURE TO BUY FROM.

I DON'T REMEMBER THE LADY'S NAME BUT SHE WAS A BREATH OF FRESH AIR GIVEN SOME OF THE PRE, AND AFTER SALES NONSENSE THAT SOME RETAILERS RESPOND WITH. 10/10 FOR HER AND WELL DONE ALL (INCLUDING DISPATCHERS)

04/07/2014 11:10 AM

Excellent Website, Very Helpful Staff, Top Service All Round

I've bought from Geyser several times&, on every occasion, have been impressed by the experience. Website site is informative and easy to use. The range of products is excellent - I have not been disappointed with anything I've purchased. Customer services staff are very helpful and the advice I have been given has not only been useful and accurate but also..... and this is exceptional....... HONEST. By this, I mean that they take the time to understand what you need and give advice that is tailored to your requirements, even advising against some models IF THEY WOULDN'T WORK FOR YOU. Cognisant of data protection but I would like to highlight a lady called Elizabeth for special mention. Delivery has been easy to organise and always been made on time. Drivers helpful & pleasant. All in all, a pleasure to deal with and will be placing another order shortly.

04/07/2014 10:50 AM

Geyser raditor - superb quality and service. Brilliant

We recently purchased a designer radiator for our new kitchen. The staff at Geyser were a winning combination of expert knowledge and excellent customer service. The show-room was splendid with a vast range on display. We are so pleased that Geyser were recommended to us. I am sure if you purchase from Geyser you will not be disappointed in fact I am sure you will be delighted!

04/06/2014 08:28 PM

Excellent product and delivered timely and hassle free.

Very pleased with this chrome towel rail, it's fittings and the valves. Delivered on time and the product looks excellent.

04/04/2014 08:16 PM

Excellent informative website and telephone staff. Got the product and fittings in one go.

I chose Geyser and website so well structured in taking you through the options and fittings needed to fit a duel fuel towel rail. The website does all the work for you, and staff on phone also helpful. Accurate delivery, quality product and fittings, however I was a little disappointed that the support brackets holding the weight are made of plastic and some care is needed in not over tightening these items. However robust once fitted, and working well.. Now have lovely chrome rail working on time clock electric and central heating when that is on,

04/04/2014 09:38 AM

Fast delivery, good prices

I bought an electric towel rail which I am quite happy with. However there are a couple of issues - the towel rail was slightly damaged in transit, the damaged part is not visible now it's hung, but really I should have thoroughly inpected the product as soon as it arrived rather than just checking that it seemed ok within its bubble wrap. Also there is only a 1 metre cable provided with the towel rail - given that regulations now state that no switches can be located in a bathroom other than on the ceiling - a more generous cable length really should be considered.

04/01/2014 09:12 AM

What a relief to have found Geyser!

I have been so impressed with Geyser. What an excelling organisation. Usually it's hard work being a customer - but Geyser made it a complete joy - from the great first impression created by Corey to the totally joined up support from others in the Team. Efficient, prompt, courteous, empathetic. I had been very badly let down by a company that was the exact opposite - Geyser came to the rescue with a product, service, care, advice AND delivery that restored my faith - here is one business that seems to have all its priorities right. The staff are obviously proud to work there and are encouraged to be the best - and know a business can only succeed when it has customers who want to return! My only disappointment is that I don't need any more towel warmers! Website great to use, too.

03/27/2014 07:23 PM

All good as always

All good as always

03/25/2014 10:43 PM

Excellent company. Excellent product

The ordering process was quick and easy and the delivery was equally quick and efficient. A great company, i will certainly use them again. The electric heated towel rail is everything they said it would be. It is stylish, easy to install and heats both the towels and bathroom really well. Top marks in my book!

03/25/2014 10:26 PM

Faultless service

The service was reliable and although one of the boxes the radiators was delivered in was a bit bashed the radiators were well packed and not damaged when unpacked. I was also phoned about delivery day from Geyser and on the day agrees the radiators came. That's quite rare these days!

03/23/2014 05:39 PM

Yay Yay and Yay again

Parts were as ordered and arrived well packaged, easy to fit and is now up and working with the towel rail I also got from Geyser, happy with both purchases.

03/20/2014 03:27 PM

Excellent

Great company to deal with, excellent customer service!

03/19/2014 05:30 PM

Excellent service and very keen pricing

I recently bought a mirror/chrome vertical radiator from Geyser having looked around at various companies. Before purchasing it i rang Geyser and spoke to a very helpful lady on a technical matter. I received a very positive and useful response. Top marks for Customer Service. Based on this experience I ordered the radiator. The whole shopping experience, with Geyser, has been a breeze and delivery was prompt and courteous from the courier. The box arrived clean and undamaged. Although I have yet to install it, my first impression of the product on inspection is "top notch quality" I have no doubt it will look marvellous in my hallway when I install in May.

03/19/2014 05:23 PM

HOT TOWELS, HAPPY DAYS

GREAT PRODUCT, GREAT PRICE. EASY TO INSTALL AND DOES THE JOB WHAT MORE CAN I SAY

03/18/2014 05:31 PM

Just the Job

Well engineered radiator fittings. Delivered overnight. Reasonably priced.

03/17/2014 08:30 AM

Great products, information and service

Always happy to use geyser. The range is comprehensive and the information in line is very useful.

03/16/2014 10:31 PM

Good but product is making a lot of noise while heating up

We installed the product 2 weeks ago and are generally pleased with the heat generated by the product, the thermostat and the timer. The radiator was delivered with already filed with water/solution. It is neverthless making a lot of noise (regular bang) while heating up. I tried releasing air which could be trapped inside with the valve: no water is coming out and the successive bangs continue. Could you please advise? Stephane.

03/16/2014 03:42 PM

Excellent items rapidly delivered

Recently purchased 2 towel rail ladder radiators to replace existing panel types in our 2 en-suite bathrooms. I had hoped to buy the curved type for both, but unfortunately the small version was out of stock. I therefore had a large curved and smaller straight fitted. Both give out plenty of heat for the rooms they are fitted in and look fantastic. Delivery for both was very quick (and painless!).

03/15/2014 08:06 AM

Warmer towels basking on chrome in the home.

Our towel warmer is lovely. Fits perfectly and looks the part in our recent fully refurbished en-suite. Will be buying a similar model to fit into our bathroom when we refurbish this room later in the year Thanks

03/12/2014 05:23 PM

helpful service

good website ,lots of good helpful infomation

03/09/2014 02:58 PM

towel radiator

excellent service - well done to all aspects from initial order to delivery

03/09/2014 09:47 AM

Best deals on the web

The designer radiator was delivered on time and well packed. Searched around for a while before choosing this product and what a choice, not often you hear praise form builders, plasterers and plumber. Looks great, heat output is superb. the valves look great (did pay a lot for them though). Web site easy to navigate and work out total costs, easy to find delivery "rules". Communication e-mails to the point.

03/08/2014 05:57 AM

Don't bother to look anywhere else!

Great product. Great price. Arrived very promptly. Had queries about small amount of fluid found in packaging. Called Geyser who informed me this could be just from the radiator being filled and to check if there was any leakage. Left the radiator overnight and nothing came out. My call was followed up by service team. Radiator now installed, looking great and working excellently. I would totally recommend for product and service; second to none.

03/05/2014 08:12 PM

Final touch for our orangery.

Product arrived very quickly and in good packaging. It was easy to install and provides plenty of heat for the orangery which measures 12sq metres. Excellent product.

03/03/2014 03:14 PM

Tip Top

Best price around and, when I phoned for technical help, no getting pushed from one person to another. The person who answered the phone knew the answer. In this day and age that is a top rate service.

03/03/2014 01:37 PM

Just what I wanted from a company and product

I spotted a towel rail in a local suppliers and asked them to price one up for me, two phone calls to chase up and I still am waiting on an answer. I looked online and found other websites very confusing to work out a price for an electric towel rail, found the geyser website easy to use and arrived quickly. It looks great and does the job required - and our local supplier still not phoned back! Will use again!

03/02/2014 10:04 PM

Speedy delivery and good service

Very pleased with the product

03/01/2014 11:14 PM

BRILLIANT SERVICE!!!

Delivered quickly, easy to install. Brilliant purchase, brilliant company.

02/28/2014 01:45 PM

Excellent. Quick delivery. Item as expected.

Excellent. Quick delivery. Item as expected.

02/25/2014 11:06 AM

eye catching radiator and very good service

I've now bought 2 "Cylinder" radiators from geyser.co.uk and have been delighted on both occasions. The radiators always attract compliments and the service has on both occasions been very good. As I complete the renovation of my house, I'll certainly be buying from geyser again.

02/22/2014 05:49 PM

Fantastic radiator and good customer service

We ordered two large vertical radiators and are really pleased with the quality and amazing output of the one which has been installed. One arrived damaged but was collected by the same vehicle that delivered the replacement very quickly after it was reported. We had to buy a roll of strong tape to wrap up the damaged one which was a bit annoying (and expensive) but that was just a minor niggle. Highly recommend.

02/21/2014 05:24 PM

Nice product,but damaged

Received the towel rail promptly & was easy to install. However, the bottom rail was bent, probably in transit,

02/19/2014 10:01 AM

Very good service

Website very easy to navigate, price competitive with a very good turn around from placement of order

02/17/2014 05:41 PM

Good service, good product

I bought an electric heated towel rail. Service was easy and delivery was quick. The product was cosmetically better than expected though the grey flex from the heating element was disappointing as it couldn't obviously be changed. I would get another though as I am very pleased with the product overall. Thank you.

02/13/2014 07:28 AM

Excellent service very helpful team

Definately use them again excellent

02/12/2014 08:24 PM

Great product, great service!

Ordered my heated towel rail one day, delivered the next. Lovely looking product, easy to fit and looks great.

02/12/2014 12:23 PM

Terrific trouble free ordering and fast delivery.

This shopping experience was very positive. I found what I wanted quickly on an easily navigable website, many thanks.Geyser Radiators.

02/11/2014 08:09 AM

Exactly what was needed

The radiator delivers great output as required in a very cold bathroom.

02/10/2014 07:51 PM

Fiddly but worth the effort.

First time to use this type of fixing for a towel rad, somewhat fiddly but well worth the effort as the final result is neat and impressive, I shall certainly use again.

02/10/2014 09:00 AM

Quality products with quality service

All the products I have ordered from Geyser have been completely satisfactory, well packaged, and a reasonable price. Thoroughly recommended.

02/09/2014 09:20 PM

Nice product at a competitive price

No complaints at all. We wanted a slightly less common size - this company had a wide range to choose from.

02/06/2014 06:19 PM

Good efficient service including email query.

Pleased with the delivery and the advice, thanks.

02/06/2014 03:05 PM

Problem Solved - Hold Tight!

Hello at Geyser, we had a situation with a tiled bathroom where I could not drill through the wall or floor, did not wish to come along the skirting so had to come down the wall from the ceiling with the flow and return pipes. We needed the dual fuel electric radiator to work also, so this was achieved with components, TRV, element, T pieces, we bought from you with Melly Keavney's advice. Thanks Geyser, John McKenna Ayrshire Scotland

02/03/2014 03:43 PM

No washers

Good product and speedy service. However, the instructions say to insert washers in the tube fixing. I telephoned to report no washers in pack and was advised that they would be sent out. However, none received.

01/16/2014 02:29 PM

Good product, communication regarding order could be better.

Placed order at the end of November, was informed it was out of stock which was fine at the time. By the end if December I still hadn't heard anything regarding my order being back in stock even though payment had been taken. I had to chase up my order at the beginning of January to find out what had happened to it and when it was likely to be delivered. I did receive a quick response and a couple of days later my order had arrived at the depot and was sent out on my choice of days. I just feel that there could have been better communication regarding my order, especially since I was sent this e-mail wanting feedback before I'd received my order.

01/16/2014 11:20 AM

Service was super cool, the radiator is super hot!!!!

Excellent service all round. Nothing seemed too much trouble. I realised when the first radiator arrived it was smaller than I actually wanted-no problem it was collected and a larger one delivered at the same time. This unfortunately was grey and I wanted black(my error)-again no trouble, the grey was collected and a replacement black one arrived. This unfortunately had some damage to it and apart from having to send photos of the damage there was no question about a replacement. All in all an excellent service. My lovely towel radiator is now fully functioning in our new guest bedroom. Can certainly recommend the Team and products from Geyser

01/16/2014 09:57 AM

Very stylish & eye catching

So very happy with my radiators I have two stainless steel rads in my newly decorated living room & everyone comments on them. They look fabulous & although not cheap they are well worth the money spent.

01/14/2014 10:41 AM

Great product

Quick delivery and great product. I didn't realise the towel rail would make such a difference in my bathroom, the room actually feels warmer!

01/09/2014 09:57 PM

The staff at Geyser are lovely and so are the products

We have always had a good service from the staff at Geyser. The showroom is just wonderful and we were certainly spoiled for choice. Our radiators are all installed and we are as warm as toast. No complaints at all.

01/09/2014 09:28 AM

Excellent product, excellent service

Highly recommended

01/08/2014 09:36 PM

A great selection to choose from

We wanted a radiator to be a feature in the living room - we found Geyser had an exciting range and we chose one that has been a great success

01/08/2014 03:08 PM

Absolutely no complaints, especially when leaking radiator replaced with minimum fuss.

Communicating with Geyser was very good, easy to email and speak to people. When radiator was installed, it leaked. The process was to send photos of the leak so that Geyser's supplier would replace it. This was done and the new radiator came quickly.So all good!

01/08/2014 12:51 PM

They look great but don't deliver!!!

Yes, they look great, but the heat radiation is very low. We wish they radiated more heat. Even when the Room Thermostat is set at 25 degrees celcius, the heat radiated by these 2 radiators (one in the lounge and 2nd one in the dining room) does not compare to that radiated by our old horizontal radiators in other rooms. DON'T BUY THESE RADIATORS. They are only for cosmetics purpose.

01/08/2014 11:43 AM

Great product, great service- really whent out of their way to help.

The radiator I ordered was delivered early on the day it was due- however I had ordered the wrong one! The staff at Geyser where really helpful in arranging a replacement radiator even though it was not their fault I had the wrong colour! I wholeheartedly recommend Geyser and will certainly be dealing with them again in the future.

01/08/2014 11:37 AM

First class service

From the outset this company has been professional In every way. I gave our requirements to the assistant and I was then guided through the various options. We now have a great looking electric variable heat chrome towel rail that also heats the room. If you want great products at great prices Then you must this company.

01/08/2014 11:33 AM

Never buy radiators mail order

Our experience of buying an electric heated towel rail was terrible. I had no problems with ordering, the radiator, element and timer however delivery was a huge problem. First delivery date set for the morning, nobody knocked on the door, nobody put a note through the door they just left the package at the back door in the rain missing the actual radiator. The next day the radiator did arrive with a hole kicked in the side of the packaging. That evening we opened up the packaging leaving the towel rail for protection in the bubble wrap but opening up the area where the hole had been. The rail was scratched and slightly dented not too badly and on the side where you wouldn't notice. We agreed with Geyser 30 compensation. Then when I installed the radiator there was a significant dent under the bubble wrap far away from the hole in the packaging. I then had to argue that the radiator should be replaced. Be aware of this 48 hour rule for checking the product, I personally don't see how it can be enforced but you have to argue your case very hard. Geyser eventually agreed to take the radiator back as the original fault had been reported within 48 hours. We agreed a pick-up date, nobody arrived. I then had to argue again to get another radiator sent because they didn't want to release another until they had the original back. It arrived, huge dent in the top rail. It went back a few days later. Overall my family wasted 5 days waiting for radiators to be picked up or delivered and in the end we had to take one to the tip. At the end of it all Geyser gave me my money back but I even had to fight for that. The timer and element are fine and working in another radiator which I bought from a local plumbers merchants, it cost 10 pounds more, they delivered it, I opened it up infront of them to check it was OK, it was. Much less hassle than buying on line, I have learnt my lesson.

01/08/2014 11:11 AM

Service with a smile

Only needed the timer for the heated towel rail and it arrived on time. Wired it in and, just my luck, had a dud. Called the office and there was a totally positive and helpful response to the problem, many apologies and a replacement unit sent out immediately. Any company can inadvertently sell a piece of kit that fails: It is their reaction when there is a problem that sorts the men from the boys

01/08/2014 10:43 AM

great to look at and hot-hot-hot

Great looking rad, fitted and works well , first delivery rad slightly damaged no quibble exchange in 24hrs good service.

01/06/2014 08:44 PM

Is an electric element an accessory??

Lots of talk on the site about free delivery but if you came here for a new element then you will be disappointed. Shipping on that is expensive. In the end I thought I'd wasted enough time looking for and excluding alternative sources based on the "free shipping" promise that I gave up and bought a full pricey element here, shutting my eyes to the cost . THe element is fine, the grey cable a bit odd as it matches nothing in the white, chrome and sandstone colour scheme. Who has grey anything? Another 6-12" on the cable would help it stretch to a skirting level spur box.

01/04/2014 01:12 PM

Excellent quality, easy to install

We ordered the Hudso cromo radiator, delivery was as described. The radiator was easily installed by myself and looks a lot better than the white standard B&Q radiator that was previously installed in the bathroom

01/03/2014 06:18 PM

Brilliant shiny things!

Product range is refreshingly different to most other radiator and towel rail stockists - we were looking for something eye-catching and practical and found it at a fair price c/w co-ordinated valves to suit. Delivery was quick and the package was on our doorstep within a couple of days. Towel rail looks amazing now installed into new luxury bathroom - highly recommended!

01/01/2014 11:45 AM

looks heat great !

excellent heather no like other electric heather or radiator its give love smooth heat no headache due to little water storage cleverly included heat wise its seems no different then gas I definitely buy again

12/30/2013 05:29 PM

Excellent!

Geyser have an excellent website with a wide range of products and clearly stated product availability. The ordering experience was faultless and the item was quickly delivered and easy to install. Highly recommended.

12/25/2013 08:51 PM

excellent product and service

Very stylish and looks great

12/21/2013 12:23 AM

Sexy black nickel thermostatic rad valves

These rad valves have now been fitted to our new high gloss black vertical flat panel radiator in our newly refurbished cloackroom and they look very cool indeed. The likes of B&Q or Homebase did not stock these or even similar design and the internet again saved the day. We are very pleased with the overall look of the new radiator valves and we would recommend Geyser Ltd to anyone that requires specific valves for their designer radiators.

12/18/2013 03:53 PM

Lovely rad, shame about 8 weeks wait for it

Radiator is perfect for my needs, and a very fair price but I had to wait 8 weeks after being told the wait would be 4 weeks. rather disappointing

12/17/2013 10:18 PM

Great product and service, I'd use this company again

Great product and service, I'd use this company again

12/17/2013 09:46 AM

Great, well made, quality item

This radiator is a contemporary, quality item, installation and operation could not be simpler.

12/16/2013 07:13 PM

Warm Happy Wife!

Bought the Super Deal Package and a "Temperature Control Plate" then installed them as an upgrade from a cheap S-shaped 60W. rail in our small 2.4m.sq. bathroom. The room has a ceiling vent from a warm air system; no radiator and is cool! in winter. The new unit has transformed the early morning shower experience..using the 2 hour boost beforehand warms the whole room so now there's no more complaints from my better half....(at least not about a cold bathroom)..

12/16/2013 05:50 AM

fantastic products with so much choice #1!!!

After trawling for hours on google looking for the right radiator for my kitchen, I stumbled upon this website. My radiator had to give out a certain amount of heat but not stick out too far from the wall. Most sites dont give you this information but I had full confidence in geyser after seeing the amount of information provided on the website. Absolutely everything I could of asked for, the rad was packaged very well and looks amazing on the wall. My only slight criticism is stock levels and availability, as we ideally wanted another radiator but didnt want to wait 2 months for it to be delivered so they offered a slight discount to say sorry. Overall a fantastic company

12/12/2013 09:26 PM

Good Service

Could have made email clearer regarding items nit in stick but sorted out kver phone. Delivery quick and oroducts ordered good quality.

12/12/2013 08:17 AM

Excellent quick service and lovely product

The radiators arrived as promised and look great. when we decided we needed feet to help support the radiators they also arrived the next working day. A couple of feet were out if stock but the lady called and explained this and was very polite and efficient on the phone. I wouldn't hesitate to use your company again

12/11/2013 02:31 PM

excellent

great service, very prompt delivery and as easy to install as it said.

12/09/2013 11:34 AM

Excellent service

Informative website, easy ordering, delivered as promised, clear installation instructions, warm towels! Thank you for an efficient service

12/08/2013 07:50 PM

Efficient and prompt.

Called them up, they helped me decide on the size required, sorted!

12/08/2013 09:15 AM

Fantastic heating element

This is a really good product with possibility to adjust the temperature as well as set it for 2 hour heating option. My electrician also highlighted that it has antifreeze function which cannot be ignored. Even he commented how good this product is. I started using and it works perfectly. I am very happy with the look as well, it looks really trendy and 'high tech'. Highly recommended!

12/07/2013 12:23 AM

Not recommended

Our radiator and valves were delivered swiftly, but when it came to install them the wall brackets were not parallel so our fitter had to bash them into place (advice from Geyser after-sales), AND the valves leaked. Overall, we have not been satisfied with the products and would not recommend them to other people, although the after-sales service was good.

12/06/2013 04:15 PM

fantastic product, excellent service, robe hooks look perfect

I would recommend Geyser as a company - their customer service pre-sales was very good and the item safely arrived, quickly. The robe hooks are a great addition and very useful for the tall radiators in our bathrooms.

12/05/2013 02:42 PM

great product, price and delivery

We ordered a traditional style ladder radiator. It arrived within a couple of days, well packed and with all we needed for installation. Electrician very happy with it, easy to install and fix and heats our shower room and towels on a timer - just over an hour a day is perfect. Unlike many ladder styles the one we got is wide and deep enough for bath sheets.

12/05/2013 01:21 AM

Friendly and Helpful Staff and a Modern Sophisticated Radiator to enjoy too...

It's been well over a month since ordering our Pieve Nero Towel Rail. We've been eagerly awaiting its installation into our new bathroom and have to say that now it's installed, it is quite perfect. When we decided to order from Geyser the next day delivery as convenient as that is; didn't actually suit us as it was the only day we were not going to be at home during the beginning of the renovation on our house, we called Geyser's customer service desk after placing the order online and our dispatch was quickly and efficiently delayed by 1 day to allow us to be at home for the courier. Excellent service from start to finish. Have already recommended them to family and friends!!! Very pleased customer.

12/04/2013 05:32 PM

Return customers

I've bought radiators from Geyser on two occasions now and have been really impressed with the service and the products. I'm pretty picky too so this is high praise.

12/04/2013 05:19 AM

First class service

Excellent products that arrived when told they would. Customer service very helpful and it's nice to talk to someone who seems to want to help.

12/03/2013 05:36 PM

Excellent service, very helpful polite helpful staff, radiators look great!

We drove to the showroom in manchester to look at the radiators as the website images do not do them justice, and wanted to view them before we buy. We were offered drinks on arrival from the helpful staff. We were then able to take the radiators home the same day, they just about fit in the car and saved some delivery cost which they took off the total price. Would recommend, thank you.

12/01/2013 10:03 PM

Great reliable product and service

Nice radiators. Good prompt service and delivery. No complaints at all

11/30/2013 09:11 AM

100% satisfied

Great product and excellent service

11/30/2013 08:04 AM

Great product, price and quick delivery

I wanted to match my other radiator from Geyser and quickly found one which was on offer. The website explains everything very simply and links to the relevant accessories or valves so it really is foolproof that you order exactly what you need even for a novice like me. The quality of the rad is very high whilst the price even when not on offer is very good

11/28/2013 05:12 PM

Great Service Great Product

After a quick call to Geyser for some information I ended up with the radiator I needed and it was then delivered the next day. Excellent service. Product does what its designed to even though I haven't figured out to program the timer yet..

11/27/2013 12:35 PM

very good company!!

will definetely use geyser again

11/27/2013 09:27 AM

EXCELLENT

Having previously used Geyser when building our new house and very satisfied with the excellent service we received when renovating our previous house we did not have to think twice about using them again. Their products are excellent with very competitive prices and the delivery is second to none. We live on an island in North West Scotland and delivery was more or less within 48 hours of ordering usually unheard of up here.

11/26/2013 09:50 PM

Fast delivery and great service

Best price I could find for a plain and simple small towel rail. Fast despatch and delivery. Easy to fit and working well so far. Will use again.

11/21/2013 05:32 PM

absolutely brilliant towel rail from Geyser

We are very pleased with the Geyser heated towel rail which was east to fit by our electrician. It looks superb in our new bathroom and adds a touch of luxury for our guests.We love the squared look and the shine which goes very well with all our fittings.Thankyou Geyser!

11/20/2013 02:17 PM

right stuff, prompt. good price

nice lot of choice, got what i wanted at a good price and delivered promptly. my plumber couldn't believe the price and speed compared with what he could find at trade prices locally - and that would have involved a wait longer than it took for delivery

11/18/2013 01:31 PM

GOOD PRODUCT- GOOD VALUE

GREAT VFM AND QUALITY

11/17/2013 10:24 AM

Good, prompt service after browsing through an excellent web site.

exactly the type and design of radiator we required for our living room. Found the item on your website with full specification which helped make our choice. The ordering procedure was simple and delivery was fast. Only minus was that the brackets were missing , but this was quickly resolved when I spoke to the friendly staff over the phone and I had the brackets within two days. Pricing was very reasonable for a designer radiator.

11/12/2013 09:30 PM

Fast delivery

ordered TRV's Friday afternoon and they arrived Saturday late morning. Very good

11/12/2013 08:14 PM

Very satisfied

Item delivered very quickly and with no fuss. Excellent service.

11/11/2013 09:18 PM

Prompt and efficient service

good web site and good prices

11/11/2013 07:47 PM

Agreat deal and very warm service

The site was easy to use and delivery was extremely quick and on time. I would recommend your company to all. Very good value and polite service

11/10/2013 12:16 AM

Fantastic advice and excellent service

It took me a long time to find a place that would give me sufficient detail about its towel rails for me to be sure that they would fit the existing pipes. So many other sites give you inaccurate measurements for dual fuel installations. The service I received from Geyser was excellent from the first time I called to ask questions, right through to the incredibly fast delivery of the radiators that were well packed with very clear instructions on how to install. Really impressed and will recommend to others looking for towel radiators.

11/07/2013 04:36 PM

Great product, price & speedy delivery"

Had been trawling the Internet for a brushed steel thermostatic valve and came across Geyser. Half the price of others and looks just as good. Only opted for normal delivery but it came next day, on a Saturday, by Royal Mail, very impressed all round. Thank you Geyser!

11/06/2013 04:11 PM

Really efficient radiators for our new dining room

Radiators for the dining room are great - the heated towel rail is a little disappointing as it's only luke warm but perhaps we should have got a higher spec - trouble is, you don't know until you try it.

11/06/2013 02:35 PM

excellent products and services!

I did order Electric Towel Rail. Communication with sales was excellent, delivery to The Netherlands also pretty fast. Everything was explained very clear. Great service and very competitive prices.

11/06/2013 09:08 AM

Brill

I found the service first class and I would use them again with out doubt

11/06/2013 12:02 AM

Great after sale service . Great product

I did order a Sovran radiator that never arrived the delivery company could not find the radiator in the warehouse . Geyser did send a new radiator the following week. that one arrived no problem. Through out the process Geyser have been really professional.

11/05/2013 11:34 AM

great product

towel rail exactly what I wanted looks great excellent service at right price received parcel next day

11/02/2013 03:43 PM

Very easy to deal with.

No problems in the order, it was delivered on time and I installed it very easily.

11/02/2013 03:23 PM

A 'Diamond Geyser' job

All great, arrived on time, the sparks had it up and working in under 30 mins and I am well pleased with how it looks. Paying a bit extra for the thermostatic control was worth it for the flexibility, just the job for my small bathroom.

10/31/2013 10:21 PM

Superb

Intended to buy from another site, then I got confused because the heated rail did not come with a heating element. I searched and discovered Geyser. First, their website was helpful and informative, did not stop there, I called the company for more info, and I was provided further information and advice on what I should buy by their staff. Superb service, more companies should be like you. Prompt delivery, arrived when I expected it to. Heated rail fitted and it looks amazing.

10/31/2013 12:00 PM

warm towels at last

i ordered a heated towel rail one day . it came the next. the instructions were clear and simple .they must be because i fitted in 45 minutes.lovely warm towels.

10/30/2013 08:39 AM

Brilliant company, a gem in the sea on the internet!

I have been looking for towel rails that are different from all the others that you can get of off the shelf - not over the top but with a subtle style difference so that they will always be unique and I found these at Geyser. Good range and good prices, I have got what I wanted for my bathrooms. I like it when people look at the rails and you can see that they know that these are different...

10/29/2013 10:18 AM

Perfection

Simple, easy to navigate website. Products were clearly described and helpful recommendations for added extras/conversions were available. The towel rail and accessories (heating element and timer) arrived extremely quickly with simple to understand installation instructions. The towel rail looks great and is a perfect addition to our small bathroom, keeping the chill off as the winter draws in!

10/29/2013 09:01 AM

Fantastic Customer Service

Purchased "White Curved" VH Electric Towel Rail (1150h x 450w), which was in stock for immediate delivery. Within less than two hours I was called to explain that, although the radiator was in stock, the white-finish heating element was not. I was offered the choice of cancelling my order, waiting for the element, or fo taking the normally more expensive chrome element at no extra cost, the latter of which I accepted. The radiator arrived safely the next day and looks great.

10/28/2013 10:04 PM

Very pleased with product, fast and efficient service

Pleased with product and service

10/28/2013 08:24 PM

Better than expected

The valve is a quality product that really enhances my radiator. Service was quick and easy. Would use geyser again!!

10/28/2013 12:36 PM

Excellent product shame about the delivery.

Ordered online as attracted to next day delivery promise. Courier firm attempted delivery next day but courier put card through door saying no one in without ringing doorbell, both myself and wife in (This wasn't a case of doorbell not working as I saw delivery man but thought he was a "junk mail" delivery person). Rang delivery firm late afternoon to check that item would be delivered next day, assured it would be "am "delivery. Rang next day after 12.00 and told item was still in warehouse and not even on lorry. In desparation collected item from warehouse. I appreciate delivery is outside manufacturers control, nevertheless very pleased with towel rail.

10/27/2013 09:02 PM

Let down by the delivery company

We ordered a four cylinder vertical radiator finished in black. Extremely smart looking. Unfortunately the first two that were sent were damaged in transit (presumably by the careless handling of the delivery company). The third one that was sent had much better packaging by Geyser and managed to arrive intact. So it probably took about two months before we finally got a radiator that was in an acceptable condition. Unfortunately though, on the final raditor that was sent, only one of the two plastic cable covers was sent, and no grub screws were enclosed, to connect the radiator onto its fixings on the wall (meaning that it could fall off). To date, these replacement items are still awaited (about two and a half three months later...)

10/27/2013 07:30 PM

Excellent product

My towel arrived promptly. The instructions were easy to follow and the towel rail was easy to fit. Good job.

10/27/2013 07:38 AM

Good products and good service

Ordered a number of items, all of which arrived fine, and work great. One of the mountings had a fault, and they were great about replacing it right away with no fuss.

10/25/2013 07:19 PM

Service exceeding expectations

I found just what I was looking for, with excellent choice, detailed information and a competitive price. Only problem it was out of stock but promised for late October. It arrived 2 weeks early. A last minute addition to the order was cheerfully dealt with and the order arrived very promptly. The installation instructions were excellent and the product (electric heated towel rail) is now in place and working perfectly. I can't fault Geyser, simply the best.

10/25/2013 12:41 PM

Top quality product at an affordable price - very impresses

I was originally looking at spending silly money to get designer rads to make statements in 3 of my rooms and then I started to have a rethink as my savings were dwindling fast on the new house....but I still wanted designer rads. Initially I was sceptical because they looked good on the web and very affordable but I read reviews which helped and then took the plunge. Rads were installed yesterday and look mint and my plumber liked them too which made me feel even better!!

10/24/2013 02:52 PM

So-so experience.

I spent some time trying to find a quality looking 7 day timer for my towel rail. I found one on the geyser website and couldn't find it cheaper anywhere else, so placed an order despite the delivery charge being a little high. It turned up quickly, and well packed. The item wasnt "geyser" brand, but another make. Knowing this would have made shopping around and price comparison easier. The actual timer is quality and works very well. It sticks out quite far from the wall though so is quite intrusive. It doesnt "flush mount" as the description states at all.

10/22/2013 10:54 AM

Good service - poor design.

The service, delivery, and quality are fine but there is a niggling design fault in the TEE. I presume most of these are manufactured at the same place, as they all share the same fault! The male thread has to be a water-tight fit in the radiator, and often ends up facing out of alignment with the pipe to which it has to connect. Surely a much better solution would be to give it a flange connection (like a normal valve) so it could be rotated to the correct alignment and tightened in that position? Perhaps you could use your purchasing power to commission such a system. Will I get a royalty payment if it is successfully adopted?!!

10/21/2013 08:55 PM

Great product, well packaged and EXCELLENT installation instructions!

I decided to order our new electric towel rail from geyser.co.uk rather than one from a well known internet provider because of the good reviews and the fact that it came ready filled with liquid. My husband was VERY impressed with the excellent clear installation instructions which explained each step of the way and gave useful hints and tips which made you confident that you were on the right track (having not done anything like this before, this was much appreciated). The towel rail was up and working in no time at all, it just needed a little topping up with water after first being switched on and we are very pleased. Thank you very much geyser.co.uk!

10/18/2013 08:29 PM

A quality product

The towel rail / radiator is very smart looking with good heat output

10/18/2013 11:11 AM

A nice reasonably priced product which completely does the job.

The radiator arrived quickly with no fuss and is exactly what we needed to match the column radiators which we had salvaged from the original system. Gives out loads of heat and looks good.

10/17/2013 01:11 PM

Price and quality

Good product, easy to assemble with good instructions looks great once fitted and heats up quickly all at a great price plus delivery was quick.

10/17/2013 10:23 AM

Fast delivery

Really nice product delivered quickly

10/16/2013 10:18 PM

Beautiful radiators, quality product and finish.

The ordering process was swift, delivery prompt and product matched the description on the website. The radiator looks great in the new bathroom adding a touch of luxury from the old white plain panel one we had previously.

10/16/2013 09:47 AM

Amazing value

They are a very good fit and look really well agains my anthracite flat panel radiator. Good delivery time. Would defiantly use this company again.

10/13/2013 04:05 PM

FIRST CLASS SERVICE

Ordered a heated towel rail complete with thermostatic element and timer. All arrived within 2 days but unfortunately the towel rail had been dented in transit. Spoke to Geyser who requested a deposit against the return of the damaged item and received the replacement safe and sound 2 days later. Deposit credited to my account no problem. Thoroughly satisfactory.

10/12/2013 09:45 AM

Good service and products

The electric towel rail and programmable timer that I ordered from geyser online arrived promptly and well-packaged. The included instructions were easy to follow and I fitted the new rail and timer without any issues. The products are good quality and everything is working fine.

10/09/2013 07:48 PM

Does what it says on the tin

Rail was delivered on time and was easy to install at least the electrician said it was

10/09/2013 07:34 PM

Great product and service

Radiator arrived promptly. This new electric radiator matches an existing central heating radiator I had perfectly. True to their word Geyser gave me 35 back for the photo they used.

10/09/2013 05:06 PM

Friendly, professional service

The telephone sales was very straightforward. The website was a little clunky and it had a few quirks in the product selection but I did find my way around and found what I was looking for. The delivery was on time. The radiator isn't installed yet and so I can't comment on that.

10/08/2013 10:06 PM

late and wrong

Good value, but missed delivery date, and supplied incorrect rad valves

10/08/2013 04:05 PM

Great products and very good service.

I visited the showroom and saw a designer radiator that I wanted. However, it was currently out of stock and wouldn't be available for a number of weeks. I needed it ASAP as I was tied to certain dates for plumbing work and Geyser were more than helpful, offering me the showroom model with some nice chrome valves all packaged up pretty much the next day. Unfortunately the valves were the wrong type but a quick phone call and I had them changed no trouble at all - Paul Newby was particularly helpful in this regard. All in all, very good customer service and a great range of products. I would recommend this company to anyone.

10/07/2013 02:21 PM

Quality product and service

We a radiator from Geyser, it is excellent quality but also the customer service was very efficient. So we bought another and got exactly the same, quality product and first class service.

10/07/2013 12:09 PM

Looks Excellent and is !!

Very impressed with the product ,the service, the delivery and especially the value for money. Very easy to fit.Works very well and looks great. Highly recommend this company and will definitely use them again.

10/06/2013 03:26 PM

Absolutely lovely

I am so pleased with my new towel rail. It looks really good, very easy to install. The delivery was spot on. No waiting or excuses. A brilliant product and really good service

10/03/2013 01:39 PM

Radiator came on time is excellent quality and looks great

We had a lot of problems finding the right style and size of radiator to fit our wet room and found that the cost varies massively. I had never heard of Geyser and they were definitely at the cheaper end of the market so I was pessimistic when we ordered but as the radiator was the exact size and style that we wanted we had to give it a go. I was thrilled when it arrived and looked so lovely exactly what we wanted. We installed it , it works great looks great what can I say. No reservations would definitely recommend. x x

10/03/2013 10:22 AM

Great service - great product range!

In need of an emergency replacement of some special rad valves for a special radiator, I was immediatley drawn to Geyser's well laid out and attractive web-site. Their broad stock of chromed square valve options, and at a reasobable price, gave me the confidence to order straight away! The valves arrived within a couple of days and were super easy to install. Thanks Geyser! Andrew, North London

10/02/2013 02:05 PM

Fantastic products, well-displayed and great service delivery

I found Geyser by doing a Google search and coincidentally discovered my sister had bought her new radiators from there. I decided to look at the showroom before buying online. I was really impressed with all the products for sale. It made me want to change all the radiators in my house! But I had to concentrate on choosing a radiator / towel rail for my new bathroom. I had left it too late to order specifically coloured radiators (which need approx. 4 -6 weeks for delivery) so I looked at chrome and black products. I was spoilt for choice. At first I looked at Lineo Chromo range but soon saw Cirtowelo. At first it seemed the latter was much more expensive but as the btu output was much higher I could have a smaller radiator for the same price as the Lineo Chromo one I'd been looking at. I went home and before making my final decision looked again online. I ordered the Cirtowelo in grey, not having realised at first grey was in stock. I am really happy with this product. It arrived very quickly and was extremely well packed. I'd received email messages from Geyser confirming the delivery date. I can't recommend this company highly enough

09/30/2013 11:30 AM

Excellent quality

Purchased a radiator from Geyser and was immediately impressed by the build quality. Haven't yet installed the unit yet but don't expect any problems.

09/28/2013 11:11 PM

From one geyser to another

Fab service and super quick delivery of a great product from a great website. It was soooooo easy and almost a pleasure to part with the money. Great bunch o geysers.

09/28/2013 11:49 AM

Quality service, quality product

I purchased the Circolo Blanco 1200x260 as I wanted to fit a specific style to fit in a small space, I was impressed with the website and the detail it displayed and I was more than happy with the BTU value for such a narrow radiator. It is now installed and looks so stylish, it blends in well as some radiators just look as if they are an add on or an after thought. I would recommend this product and company, the telephone service was polite and straight forward followed up with a speedy delivery. Well done Geyser keep up the good work.

09/26/2013 03:03 PM

Like my women...

Smart, built to last and elegant. The fixed low watt heating element is perfectly adequate for our needs in a new cloakroom space. We used an inexpensive external timer fitted neatly in the adjoining room. The rail heats the cloakroom, dries the towels AND provides sufficient heat to air clothing and linen on racks above. It arrived speedily, was complete and undamaged, and really good value.

09/25/2013 06:54 AM

NEO BLANCO heater...real cool..

We fitted a Neo Blanco heater in our kitchin after the central heating boiler was moved elsewhere which made the kitchin colder. So far we are very pleased with the heater as it keeps the room pleasantly warm at all times without having all the house heated and also it is slim and looks good. It was so esy to fit and only needs a socket to plug into, no pipework to fit, very good we are pleased. Geyser are great to deal with, we had some transit damage on our first radiator and this was dealt with very quickly and effieciently, would use them again.

09/23/2013 10:47 PM

Quick delivery right product

Found product fast delivery right product very pleased

09/10/2013 05:12 PM

Perfect timer for the job, flawless service

Ordered this from geysir, had the best price, received this item very quick, fits a normal 35mm 1 gang box. Item: Timeguard TT03 electronic timer switch. I have a new built property that has a single switch that controls all 3 heated towel rails in the bathrooms and dont want to keep them running 24x7, the best choice was to replace the switch with a timer and presto, i have a more energy efficient way of dealing with the towel rails now. Pretty easy to fit, and works well, its been 2 weeks since and all working fine till now.

09/09/2013 01:15 PM

Great product, excellent value for money.

I was looking for a dual fuel towel rail for a number if weeks and was very pleased when I found this item on your web site. Far better value than anything else I had seen. Very prompt delivery. Now it's installed, it works beautifully and we can have warm towels in the summer...

08/29/2013 10:41 AM

Good quality, good value

Nice looking heated towel rail, very good quality and a good price. Easy to fit too!

08/27/2013 09:48 PM

Excellent service; quality product.

Product was exactly as described on the advert, and actually arrived quicker than predicted. Proper service!!

08/27/2013 02:42 PM

Great customer service

Great product and customer service

08/27/2013 02:16 PM

Perfect service

Delivered as ordered next day delivery - made a customer very happy :)

08/25/2013 04:21 PM

What a HOT Towel Rail!

Our smart italian designer towel rail arrived on time, and was really simple to fit. Once installed, it is doing exactly what we bought it for - to dry and warm our towels, but also to heat our bathroom. We have it on our Economy 7 circuit, which gives us a nice warm bathroom and towels, and costs very little to run. It also looks great! Thanks a lot Alan R

08/24/2013 04:17 PM

Towels about that

Viewed this very comprehensive web store and found the ideal radiator for my bathroom upgrade. Very easy to use and I liked the accessories that were recommended to go with the product. Very prompt delivery and great service. Have told friends and colleagues about this company.

08/20/2013 12:01 PM

Geyser offers a diverse selection of towel radiators.

We ordered one large (1400 x 500 mm) linea-brand radiator for our redecorated bathroom. We chose to use geyser.com because they offered a good selection of coated electric-only radiators. The website looks a little old-fashioned, but our purchased arrived as ordered and in good time.

08/15/2013 06:05 AM

Funky look

Looks great on the shower room wall. Slight misshapen @ moulding where the air valves are on the top. Top rail doesn't heat up very well

08/14/2013 02:24 PM

Five star service and quality

I needed a new heated towel rail to replace the old white enamelled one that was looking well worn and peeling. Everywhere else I tried could not supply one with the same valve pitch as our old one, Geyser could and even better it was available in chrome! The new towel rail arrived the next day, was fitted and working the same day. It looks great, really good quality and just perfect for our bathroom. Thank you for the great service and quality product.

08/13/2013 10:30 AM

great product, unbelievable price, highly recommended company

we looked around for a towel rail that was a bit different from the normal Kudox type, and was shocked at how much some websites were charging. Then we found Geyser, who have a great range of very unique looking rails with very, VERY reasonable price tags! Delivery was quick, and now the rail is installed it is a definite highlight in our new bathroom. Diamond Geyser : )

08/12/2013 03:18 PM

Very good product, quick delivery.

Will use them again now I have discovered them. Unheard of until found them with google

08/09/2013 05:30 PM

Unique supplier for the perfect bathroom.

Thermostat is very usable and convenient- miuch better than Kudox model. Cable bracket is brilliant and like the chrome stat. looks superb. Service was excellent.

08/04/2013 06:34 PM

Heated towell rail

Neat , good quality product that works as it should. Service was good, no problems

08/04/2013 01:18 AM

Excellent service

Radiators arrived very quickly and look great. Unfortunately I've not been able to test them yet in normal use as it's been too hot.

08/01/2013 10:54 PM

excellent service

very happy with everything about dealing with Geyser. Ordered radiator and multiple valves and great service and prompt delivery throughout. I had to return the radiator as I stupidly ordered the wrong size and it was returned without problem. Would have no hessitation in recommending them to anyone

07/31/2013 05:09 PM

Good product, poor delivery service

I ordered a heated towel rail online and paid for delivery before 12 the following day. The rail had not arrived by 12 so I phoned Geyser. The sales person had trouble finding my order and Io be helpful I emailed her a copy of the confirmation emai sent by their system as she did not seem able to find my details. I was then told the rail had been dispatched and would be there later. When it had still not arrived by 5, I rang again, fortunately the phone was picked up even though it was after hours. The person who answered had trouble finding my order too, something was definetely amiss about how it had been recorded, even though it was an online order. I was told the rail had only been dispatched that afternoon. I would have expected after my initial phone call that it would it have been dispatched by express service but it was not. I finally received it after the weekend, a wait of three days when I had hoped for next day delivery. This put back the installation of my bathroom significantly. The problems with my order may have been a one-off but I feel that, once identified, they could have been dealt with better so that my order was received as quickly as possible once the problem was identified. The oroduct appears to be ok ( not used yet because of heat wave).

07/29/2013 08:54 AM

Very prompt service

I spoke to a member of staff of the phone who was very helpful at guiding me which heated towel rail to choose. He even called me back 20 minutes later to say my order hadn't come through on the system, as he knew I needed the item next day delivery.

07/28/2013 04:00 PM

First rate service, very quick delivery, well packaged, great items.

Would recommend geyser to anyone. I've even used again since on a subsequent order.

07/28/2013 01:46 PM

Excellent service

Next day delivery at no extra cost,perfect product as indicated on website.Would definately purchase from Geyser again.

07/27/2013 05:32 PM

Exactly as described

Arrived very quickly & after a little filing to the side of the radiator plugs, they fitted nice & tight & look great.

07/27/2013 11:44 AM

Great product, great price!

Had no problems with the delivery, it was timely and the quality is great. Haven't fired it up on the central heating yet as its too damn hot but I'm sure it will far surpass the old one we had. Very happy with the extended stand off from the wall. Now we can hang any size towel over the radiator without a problem.

07/18/2013 11:45 PM

Sexy Black Radiator

Wanted a new Radiator for a bathroom in a new loft conversion, but wanted something different..........visited Geyser very impressed! Ordered a Hudso Nero Vertical radiator and towel rails to match. The towel rails were out of stock, not a problem so went ahead and ordered the radiator. Very beautiful and was fitted the same day it arrived (24 hours after it was ordered), however I received a phone call after about a week later to say that the towels rails were discontinued, very disappointed. The replacement offered was doesn't quite look/feel the same. It's shame otherwise it would have been five star review!!

07/16/2013 05:02 PM

Alex leads from the front.... Excellent Customer Service

Having purchased an item that did not match my expectations, without going back to the company I submitted a poor review! Within hours Alex the General Manager personally responded and came up with a solution. The great customer service stories are the one's about recovery and caring this was a wonderful example. Very Impressed

07/14/2013 08:41 PM

Great towel rail

Very informative website helped me choose the best towel radiator. Great price and it looks lovely. Thank you. Really smooth transaction.

07/14/2013 07:41 PM

Spot on!

Wow, just what we needed to complete our refurbished downstair's toilet and wash hands room. The right sized, colour and very simple to install towel electric radiator was just what the doctor ordered, at an excellent price. It arrived very quickly after the order was placed and took less than an hour to connect up & get going. Well done Geyser! Jim Sleight

07/08/2013 11:21 AM

Brilliant Service! Great Piece of Equipment!

I have just purchased a Variable Temperature Chrome Straight Heated Towel Rail from Geyser . When I called Geyser for some advice before I made the purchase, the staff were extremely helpful and answered all my questions clearly. I placed the order following the discussion I had with them and within 48 hours it arrived. The packaging was robust and the Towel Rail was complete with all the fittings and easy to follow instructions. We had the Towel Rail installed and working within 30 mins of it being unpacked. I would have no hesitation in recommending Geyser , or indeed using Geyser for other purchases in the future. The only criticism I have is that when I was searching the internet for a heated towel rail Geyser did not appear at the top of the internet page. I had to read through information on a number of suppliers before I actually arrived at the Geyser Web Page. Geyser may want to consider addressing this...Just a thought!

07/08/2013 10:28 AM

Geyser are great

I gound this company to be great. Friendly and helpful staff and quick delivery. The valves I purchased seem to be of very high quality. Recommended +++

07/07/2013 08:36 PM

EXCELLENT SERVICE & PRODUCT

I recently purchase vertical Circolo Cromo radiator for kitchen. The service provided was excellent as I wanted underneath valves due to short wall space and I was recommended this radiator. Delivery was within 2 days, but due to my kitchen being made in Germany and the time scale it has taken to fit the new kitchen, I have finally manage to put the radiator up on the wall. It has made a focus point and everyone who has seen the radiator have said it is a excellent radiator, even my kitchen fitter (oh by the way the output on this radiator is great). Thank you Geyser, love the radiator. I higher recommend this company.

07/02/2013 03:03 PM

Highly recommend this company excellent service by all means.

well, i did not have a clue to where to purchase electronic radiators, because i live in Bahrain and have a flat in London area Marble Arch i asked my contractor which he sent me a website, that is ( geyser radiators) so my wife and i went through the site and chose 4 numbers for which we paid over the phone and was delivered without any delay whatsoever and the staff where absolutly marvelous, helpful, professional enough to advise us for the product we had in mind. We fully praise the staff we spoke to and helped us were Corey, Alex, and specially Elizabeth. We are sure that other staff of Geyser are as good as well. Thank you so much guys we are extremely happy with your services.

07/02/2013 02:06 PM

Installing radiators

The radiators supplied were satisfactory, but the fitting instructions left quite a bit to be desired. They had some text actually obscured and in my case actually referred to a slightly different model so that you had to work out exactly how the fiittings worked. The staff were helpful when contacted.

07/02/2013 09:59 AM

hot stuff

I ordered this beautiful electric radiator for my downstairs WC as we have never had heat in there before and it is like a freezer in winter, superb free next day delivery great price looks perfect in there just the right size.thermostatically controlled, very nice people to do business with, love the radiator and hoping it is reasonable to run though with gas prices its probably better. It looks stunning as there are no ugly pipes coming up out of the floor. They advised me when I phoned needing help cant recommend enough five stars for quality price and service

07/02/2013 09:22 AM

prompt knowledgeable and courteous service

good company--good displays and heavy back up stocks. excellent packaging, no fancy designer prices.Thoroughly recommend.

07/01/2013 06:33 PM

Good company, good quality, good service - Geyser

We have fitted Geyser radiators in three rooms now, a total of six altogether. They are good quality and look stylish. People often comment upon them. Customer services are quick to respond and deal with any problems immediately. Our last two radiators had buckled wall fixtures, we had bought them a few months earlier when there was a special offer. New fittings were sent and reached us the next day. Unfortunately these were incorrect for our model which was older than the present one. We were asked to take a photo of the correct fittings and these were then sent by return. Job done.

07/01/2013 02:03 PM

Unable to fulfill order

I ordered a radiator, paid in full and delivery was quoted at two weeks. Waited two weeks before being told that they couldn't fulfil the order as they weren't working with that supplier. Card refunded after three days without a problem. Ordered from Electro-rad instead.

07/01/2013 01:13 PM

The Big Refurb

My order was dealt with very quickly and delivery was hitch free.The radiator is being used as part of a major refurb so hasn't been fitted yet.The quality is excellent and I have seen the same one at a much higher price, please dont put yours up! .Thanks I,ll send a photo when the jobs done.

06/30/2013 01:41 PM

Clear and easy to view website, great products and top delivery!

Take a look a the geyser website, great products and very reasonable prices. The customers service was seamless. I am definitely order again.

06/28/2013 02:55 PM

Good product (Hudso) and responsive service

I wanted an electric radiator to heat our bathroom, not just a towel rail. The Hudso does the job well and looks smart. I found that most of my initial questions were answered by the website, but I did also call Geyser a couple of times about the controls. I was either answered quickly or called back within a few minutes and always spoke with someone with good technical knowledge. The first radiator delivered had a leak in one of the soldered joints. This was sorted out quickly, although Geyser couldn't arrange a collection and delivery at the same time so the radiator had to go back and only then was a new one sent out. It would be neater if the temperature control was integrated with the radiator as in other Geyser products rather than being a separate unit. Apparently Geyser are looking at this for the future. Overall though a good product that works well and at a comparable price to other similar radiators.

06/28/2013 12:20 AM

Nice to get such a good selection of radiators/towel rails in one place

Ordered on line only to be told by phone that the web site was wrong and I had to pay an extra 5 for delivery. Never received a receipt for this extra amount. I felt this could have be waived baring in mind the amount I had spent and the fact that is was not my fault.

06/24/2013 07:06 PM

Excellent product and speedy delivery would use again

We received great service our radiator was delivered within two days of purchase and it was well packaged. We would recommend to our friends and family and will certainly use again.

06/24/2013 08:23 AM

Great product, great price and great delivery service

Towel rail was delivered within a day of ordering. Price was good so I was not sure of the quality that I would get. I shouldn't have been concerned as it is of very good quality and fits perfectly where my old radiator was - getting the right size and fitting was made easy by the order process. I would definitely recommend Geyser.

06/22/2013 09:57 AM

Transport woe

Very pleased with product and Geyser all workinhg well. My first delivery the rail was damaged so I received a new one, it took three phone calls and waiting in ready for collection of faulty goods on three occassions. I believe the fault lay with the courier not Geyser, I would change them. The ludicrous thing is they delivered a replacement but could not collect the faulty one at the same time !!CRAZY!!

06/20/2013 01:37 PM

5 star

prompt service excellent price brilliant product

06/17/2013 11:46 PM

Heat at last

Moved into small cottage, minimal heating. Geyser radiators arrived on schedule, installed and working beautifully. Very pleased with my purchase.

06/13/2013 11:59 AM

Excellent service and quality of goods

I was able to ask advice before purchase which was most helpful...

06/12/2013 05:55 PM

Good service. delivered my order efficiently and on time.

Clear website, simple ordering process, helpful staff when there was a small query.

06/08/2013 10:42 PM

Looking very good so far

Towel rail is for use once the project is complete,this may be a while,so I will mail you thenbut it looks very good

06/07/2013 11:36 AM

Great Radiators & Sevice

Bought a dual fuel heated towel rail kit. Staff were very helpful when we visited the Manchester showroom & sorted out our specific requirements very efficiently.

06/07/2013 10:24 AM

Fantastic looking product at a great price.

We purchased a s/s electric radiator to fit into a narrow space in our newly fitted kitchen. We were delighted with the radiator which was packed well into a custom wooden box for transportation. Slight issue with the delivery, but this was resolved promptly. Many thanks.

06/06/2013 11:36 PM

Excellent service super product

We have bought radiators from you before and have never been disappointed with either the service or the product

06/06/2013 02:09 PM

Fantastic product and service

Fantastic product and service

06/05/2013 08:32 PM

I tried the rest but bought from the best.

Beautiful towel warmer, first class speedy service. Would definitely buy from the again. Quality designer radiator for a great price.

06/05/2013 03:26 PM

Excellent product, service and price!

Suprisingly well made dual fuel designer towel rail - was a bit worried it would be poor quality at this price point, but it's excellent.

06/04/2013 11:55 AM

Beautiful radiator - great price!

Loved this radiator as soon as we saw it online and to then find it so much cheaper than other sites was a real bonus. Quick delivery and well packaged too

06/02/2013 07:46 PM

Perfection

Designer towel rail arrived very quickly and a fantastic product will use Geyser again

06/02/2013 12:57 PM

Good product at a good price

I bought the towel rail timer switch to enable me to have our towel rails on when the heating is off. We already had a electric heater, but we always forgot to turn it on or off. I've been searching around the usual stores for a solution for ages and had almost given up. The Geyser switch does exactly what I want, is easy to use, looks great and didn't cost the earth. A very happy customer.

05/30/2013 02:32 PM

Highly reccommended

Fast, efficient & brilliant products

05/30/2013 11:39 AM

Speedy Service

I found the site really useful. Lots of choice and styles, excellent information and visual, good price. The process was easy and delivered next day. All done online no problems at all. Best experience in a long time as I shop online often. Will definetly use them again.

05/28/2013 01:50 AM

SImple transaction, great service and good product

I bought a large heated towel rail for my bathroom. The product was supplied quickly and the whole transaction was effortless. The product itself was great value and very good quality. My plumber said it was easy to fit. Our only (minor) criticism is that the mounting brackets could be a little longer to hold the towels a bit further away from the wall. Other than that, perfect!

05/27/2013 12:06 PM

Damage on receipt

The towel rail had two dents although the packaging was unmarked. Our fitter did not wish to install without permission, but fortunately the damage was at the back so we decided to keep it.

05/24/2013 04:23 PM

excellent

Dellited with service. Goods arived on time and in excellent contion. Item installed and working well, many thanks to all staff.

05/18/2013 06:04 PM

cant fault

product came on time as described with no problems at all, great service

05/18/2013 02:11 PM

Excellent product, does what we want

Having installed a new electric radiator, I wanted the ability to have it coming on and going off just to dry our towels in the summer, and for longer in the winter. This item does just what I wanted it to do and easy to install/operate.

05/14/2013 06:29 PM

Very good service

Towel rail received two days after placing the order. My only niggle is with the ends of the side rails which have clear circular grooves where they were sawn. Otherwise, very pleased with the quality.

05/14/2013 01:32 AM

Happy with the products and with the service we received

We purchased two radiators from Geyser (the "Circolo Blanco" model) and we can genuinely say that Geyser offered top quality service and that the products are worth the investment. We initially ordered a different model but after delivery we decided that its was not something that would fit well with our interior dcor so we phoned up Geyser to return the products after we placed a new order with them for the Blanco ones we decided to get. Everyone we've spoken on the phone was polite and happy to assist and we got the refund promptly for our original order.

05/07/2013 06:59 PM

excellent service

great service and value

05/03/2013 10:09 AM

exactly how shopping should be

Had to wait a while for the item to come in to stock, kept up to date and once in delivered on time. great

04/30/2013 11:13 AM

A statement of intent!

A few weeks ago we installed our electric radiator in our new conservatory, you could tell as soon as it was taken from the box that this was a quality bit of kit, installation and commisioning was dead simple and we were not dissapointed when it was switched on, we have it mounted on the wall of our conservatory and the heat the twin elements gave out was impressive to say the least, we purchased the "Circolo blanco " with 1.2 kilowatt output and a timer so I can time it to come on with the rest of the central heating in the house and suffice to say it does a superb job, no hesitations in recommending this product.

04/28/2013 10:03 PM

Brilliant designer radiators, excellent service, amazing price

As with most other reviewers, geyser radiators were brilliant. Superb radiator, very very stylish unlike anything in major retailers, incredible price (and equivalent I saw was treble the price at geyser) Spoke to one of their customer service reps before hand, very helpful. Packaging was excellent, radiator top quality, very easy to fit. The only tiny niggle is no online tracking of package

04/25/2013 01:26 PM

Product just as advertised, delivery very quick

I'd been searching for something a little bit different that didn't break the bank. That is just what I got!

04/23/2013 09:29 PM

No heat in this transaction - a cool customer

Bought goods online three times in the last month and the best feedback I can give was recommending you to a friend in the trade who wanted to know how I could get items at competitive prices with next day delivery. Excellent service, good comms and next day delivery... Head and shoulders above most companies I have used. AAA+++ Regards John

04/18/2013 11:47 AM

Thank you so much, really good service

It was real good service

04/16/2013 09:11 PM

Problem with parts missing

Product arrived battered with parts missing and no instructions. Requested missing parts, received wrong ones, requested again, received whole new set of fixings for a different radiator....I'm hoping my plumber can sort through all the parts when he has a go at fixing...I'll update when installed...

04/15/2013 04:37 PM

The towel rail is nice, and price is also OK.

Very easy to install! Too long and expensive delivery to Estonia (Europe)

04/15/2013 10:28 AM

Not as the one star description, delete unreasonable and rude conduct; who put these descriptions together?

Delivered wrong products and I had to pay for return and so it cost me more time and effort than I would wish. They did refund me but not fully and so would never use again.

04/13/2013 10:58 AM

Great products and customer service

I'm thrilled with the heated towel rail supplied by Geyser. It arrived as promised, with full fitting instructions, in perfect condition and within the times stated. It really is one of the finishing touches making my new bathroom looking like a top end hotel.

04/12/2013 11:20 PM

Very neat and efficient. Many thanks

As stated above very nea

04/11/2013 02:25 PM

quick delivery, looks good, but seems thin

Delivery was excellent to Ireland All items arrived and it was simple to install. the towel rad did however seem to be very light and thin. We bumped it on an edge during installation and it got a small dent easily, so be careful.

04/09/2013 09:13 PM

A proper towel rail Radiator

My Towel rail radiator arrived promptly and in good condition. It keeps the room nice and warm .There is a slight problem with the design. The main tubes and towel rail shortcicuits the heat flow so the radiator part takes some time to get hot.

04/07/2013 10:08 PM

Great prices, good service, fast delivery, very helpful staff

The product looks very slick and heats very well. I really liked the minimalist design.

04/05/2013 09:58 PM

Perfect web site, good technical information, fast delivery

I looked for a good modern electric towel rail and radiator for a small bathroom. Your site was miles better than any of the other providers giving excellent technical and installation information. Easy to order and very fast delivery. Excellent over all experience.

04/05/2013 03:05 PM

Great product, admired by my plumber.

we are extremely pleased with the two electric radiators that we purchased. We also purchased timers and found these easy to programme. The plumber who was working on the fitting of our room even admired them and said how much easier they were to install than having to put pipework in. Also they were delivered the day after they came in stock as promised

04/05/2013 02:14 PM

best value quality and service on net

great efficient company to deal with excellent service ,price and quality product would always use them for radiators love the towel rail

04/05/2013 12:52 PM

First class products and service

The radiator and valves look and perform fantastic. It has finished off our new kitchen to perfection. The goods arrived next day as promised and packed in wooden packaging to ensure they arrived as they were sent. Couldn't rate them highly enough

04/05/2013 01:59 AM

Quality product, excellent customer service

Radiator good build quality. First one arrived damaged, Geyser arranged replacement very quickly and kept me updated throughout. Thoroughly recommend this company.

04/04/2013 09:14 PM

Great looking radiator

pleased with the radiator - it looks great and was a good price.

04/04/2013 08:01 PM

The towel radiator was the best value for money on the Internet. The customer service was very helpful and a pleasure to talk to.

I'd looked through many sites that sell electric towel radiators and narrowed it down to 3. The reason I went with geyser was due to the value, colour, a good guarantee and free delivery. The good friendly customer service was an added bonus. If I ever need anything else in future geyser will be my first choice. Many thanks J Hatton

04/04/2013 02:04 PM

Speedy service, quality product and great price

Ordered Geyser Pieve Nero Anthracite heated towel rail, arrived next day. Good looking and well made radiator and very competetive price.

04/04/2013 01:48 AM

Brilliant and speedy delivery!

Towel rail is excellent and very reasonably priced with free delivery. Couldn't believe how quickly it arrived. Looks great and working perfectly. Many thanks, Mrs Kibby

04/03/2013 06:02 PM

Great Geysers

great product range thus found just the towell rail for the job even the client was happy with my choice! didnt catch the ladys name who took the order but what a breath of fresh air it was to talk to a sales person that cared, well done John @ edenbriar ltd

04/03/2013 05:36 PM

5 star experience ......

Afraid only ordered towel ring to fit to our bathroom in our holiday home. Arrived very quickly and when we were happy that it fitted onto our radiator we then ordered a second towel ring. Again very quick delivery. All in all a very easy purchase. Thanks .....

04/03/2013 04:29 PM

Well worth thre trip to ther showroom - great advice

I bought a small heated towel rail to provide additional heating for my bathroom. As I'm local to the Bury showroom I called in. The staff were very helpful; the gentleman there gave good advice - and pointed out some things that I'd not have thought of myself. He also showed me a lot of information on the website that helped me make the right choice. I ordered over the phone and collected myself, so I can't comment on the delivery service, but I was very happy with the sales service I received. Woukld buy from you Geyser again.

04/03/2013 02:07 PM

I would be happy to recommend these products to anyone.

All the products are exactly as "it says on the tin".

04/03/2013 01:12 PM

Wouldn't recommend. Poor service.

It starts with the telephone. You cannot actually contact the company (highly irregular). Instead, you have to call them then they remember your number and call you back, or so it goes in theory. I called several times and never received calls back and it was only through persistence and emails I received contact. When I received my goods, I had terrible problems communicating some minor damage and the important fact that they had forgotten installation instructions. I never received them nor a replacement for the damaged brackets. I haven't had the radiator installed yet but fear the day it is in case there's a problem. In today's consumer savvy world, people should not be fooled by slick websites such as those of Geyser. They may be all singing and all dancing but when it really counts, when the consumer relies on great post sales service and, importantly, the simple act of straightforward telephone communication, I personally found Geyser woefully lacking. If it was a school report, I would be marking them: "must try much harder!" Will not use again.

04/03/2013 12:58 PM

Fantastic product and service

Really pleased with purchase of electric radiator and controller. I am happy to recommend the company its products and service wholeheartedly

04/02/2013 07:55 PM

This is the Beyonce of towel radiators

Lovely curvacious lines in stainless steel pleasing to the eye and perfect for a large sized bathroom. I had seen this item originally for 3x the price that Geyser had it on offer. So on top of everything else this was a good bargain

04/01/2013 02:29 PM

Great service

Service from Geyser excellent. Product all that was promised and more. Only negative comment - we are only 20 miles from Dundee depot but were charged carriage for Highlands and Islands!

04/01/2013 02:27 PM

Excellent Service - would use again.

Goods easy to order and delivered on time. Had a couple of fixings missing from box (manufacturer fault) but rang Geyser and they sent me some for the next day no problem. Product (heated towel rail) good quality. Would use Geyser again.

03/27/2013 09:15 PM

great... easy to order and prompt delivery.. thankyou

easy to order on line without any need for help ! Order was delivered promptly and arrived well packaged. Item was just as described and fitted without difficulty.

03/26/2013 06:06 PM

my towel rail was fantastic quck service and heats the room very well

My towel rail looks trendy and gorgeous and heats the room just as well as my old radiatorr which I was worried about. Looks very smart on my new porcelain tiles

03/23/2013 07:22 PM

Top Company, Great Range

fantastic range of kit, great prices & prompt delivery !

03/20/2013 10:16 PM

Faultless

Ordered and then changed our order. Nothing was too much trouble. Good communication and item was exactly what was ordered, delivered very promptly. Service doesn't get any better. Thanks

03/20/2013 07:45 PM

First class service and products...

From start to finish geyser.co.uk make your experience so easy. Having used this company before of course I had to return! I needed a couple of questions answered before purchasing and my emails were answered very promptly and with great knowledge. Once I'd placed my order, which was very straight forward, before I knew it my goods had arrived the next day! Excellent service considering I had placed my order quite late in the afternoon - thanks. Products are of a very high quality and look great once installed. I've got no hesitations in recommending geyser.co.uk to my friends and family.

03/18/2013 11:43 AM

Satisfaction

It was only a small order, but ordering was so easy and delivery remarkedly quick.

03/17/2013 05:00 PM

Good selection good web page excelllent delivery

Good selection good web page excelllent delivery

03/17/2013 02:34 PM

Great product and helpful staff

Ordered radiator for the kitchen and ended up going straight back and getting bathroom one from them as well! Look great and easy to install!! :) a*

03/16/2013 11:34 AM

Not Great

Item arrived in good time. It appeared to be well packaged, only to find a big dent in one of the cross rails. Due to time had to install back to front in order to conceal dent. Didn't think it got particularly hot either!

03/15/2013 06:22 PM

Pokey Box-room to designer en-suite thanks to Geiser

Geysers high quality towel rail put the finishing touch to my handy work, in turning a pokey box room into a designer en-suite.

03/13/2013 11:04 PM

RADIATOR OK - DELIVERY NOT SO

Frustrating that the website offered delivery advice to the effect that if you want to leave special instructions such as 'leave in porch/round back etc' then do so. I did this, and booked the plumber for the next day, only to get home to find a card from Royal Mail saying that the package had to be signed for. Therefore had to cancel plumber and wasted the next day off work. Geyser didn't seem to know that this was the delivery criteria. Radiator is fine, but not sure I want to use a company that doesn't seem to know what's going on. Plumber wasn't too happy either.

03/13/2013 06:52 PM

Good service, arrived when stated

Towel radiator looks great, good price and excellent service.

03/13/2013 01:26 AM

Great looking radiator, great service from geyser

The radiator arrived quickly and was very well packed. Our builders had no problems fitting it and it looks very stylish in situ. I'm very pleased with the product, the price and the service. No complaints.

03/10/2013 02:35 PM

Brilliant device to control electric towel heater

2 hour boost button works a treat - heats the radiator, keeps it hot and turns it off again so you don't have to worry if you leave it switched on. Excellent delivery time.

03/09/2013 07:19 PM

Customer service great

Emailed company for mirror dimensions they got back to me straight away very helpful delivery was very quick to and well packed Thanks

03/09/2013 01:48 PM

Simple solution to brighten up the bathroom

I ordered 6 chrome radiator bleed and blank caps, from Geyser on line on a Friday The auto response said 5 working days, they arrived on the Tuesday !! Simple to fit and they hide the less than handsome non chrome bleed and blank plugs. Delighted with them. Thanks Geyser :-)

03/06/2013 10:31 AM

Gread rad

it's smart & heats up really well, love the thing!

03/05/2013 01:31 PM

Quality products good service.

The heated towel rail and duel fuel element has not yet been installed but the products are of good quality and the help I received placing my order was invaluable to choosing the correct product. I hope they work as well as they look good!

03/03/2013 10:17 PM

love this towel rail

It arrived well packaged, service was excellant. It is stylish with a lovely contemporary curve and easy touch button thermostat. Very pleased indeed. Will order another for my ensuite.

03/01/2013 11:12 AM

Fantastic purchase

I found Geyser through a search engine when I was looking for a tall thin towel radiator for our new bathroom. Geyser had exactly what I wanted and it was in stock. I also purchased the Dual Fuel conversion kit so we can use it all year round. The radiator heats our bathroom brilliantly and looks great. The price was spot on, ease of ordering fantastic and delivery was prompt. Cannot rate Geyser highly enough. Will be telling anyone who wants any type of radiator to visit this website immediately.

02/22/2013 09:19 AM

A good website, a good company with delivery and instructions v helpful.

Put a lot of trust in a unknown website. Picked a bargain from the site which ideally suited my bathroom needs. Because of many other 'builder' factors only recently, december, got my heated towel rail fitted. Good instructions, v good towel rail. May order a timer soon. Thanks

02/21/2013 06:08 PM

Quality products

Ordered 2 of the Harmos radiators and a towel rail. Delivered promptly and they look great. Haven't had them fitted yet so reserving judgement on their performance. Really helpful over the phone. *Update* The radiators I bought can't be mounted onto plasterboard with the fittings provided. I've had e-mail ping-pong discussions with Geyser on this as well as having contacted the manufacturer directly but no joy on either front. Could end up an expensive mistake. *Update 2* The team at Geyser - now they fully understand the problem are doing their utmost to find a resolution for me. At all times they've been prompt with their replies and very eager to help. *Update 3* It's been a while but I've finally had the Harmos rads mounted. They look great and heat output seems fine. It really hasn't been easy to get them mounted to plasterboard though. The people at Geyser put me in touch with the Harmos UK Rep (I have his number if you need it) who sent me Hilti fittings as a fixing solution. Load of crap though so don't get fooled by them. You basically need to attach the hooks to existing studwork or manufacture a frame hidden behind the wall to support the units. If you go with the studwork option you need to be very careful to ensure you get the pipework in the right place to make sure the supporting hooks are symmetrical. If they're not and you look along the wall it looks stupid. Alex, I have a question Re the plumbing of these radiators I hope you can answer. Please call me- my number should be on your system.

02/21/2013 12:53 PM

Quality product & helpful service

The website was very informative so I felt confident I was ordering the right towel radiator. It arrived promptly within the estimated delivery window. When I had a query regarding the fitting brackets, the customer service operator was very helpful in answering my request, and I felt that after sales care mattered to the company.

02/20/2013 08:22 PM

Excellent delivery - prompt and fast

Good quality product and efficient delivery (usually the painful bit with online delivery companies)

02/18/2013 09:12 AM

Fabulous!

Great looking heated rail. Looks stunning in our black and white bathroom. Definitely worth buying! Good service and quick delivery.

02/17/2013 03:37 PM

Completely satisfied

I got a good looking radiator (looks even better now its installed) at a reasonable price. The only reason I didn't 5star it was because the radiator I liked was out of stock for such a long time

02/17/2013 03:11 PM

Excellent service!

I ordered some radiator heating items, but ordered two of everything by mistake as I had misunderstood what out plumber had said. I had absolutely no trouble returning the extra items and received a full refund, thanks to the very helpful person that I dealt with on the phone. I highly recommend this company and will certainly use them again.

02/16/2013 02:00 PM

THE HEAT IS ON!

looks good, and by golly is doing good! solid product all you need for comfort in a good sized bathroom.

02/14/2013 04:43 PM

EXCELLENT !

I found the customer sevices department extremely efficient, professional and helpful. I would certainly use this company again should I require any more information or advice.

02/14/2013 11:16 AM

Complete mess up on delivery and the product was dented in two places

The delivery of this product was not on time, and so missed the deadline for my electrician, who then fitted it a week later due to his schedule. When we unwrapped the radiator it was dented, but because the electrician took so long to come back after the first time when the radiator bit didn't turn up, I couldn't be bothered to start all over again - v frustrating, and not particularly interested staff, wouldn't use them again.

02/13/2013 08:34 PM

Great Product

Great towel heater it looks very classy well worth the money very easy to install, delivery and packaging really good no complaints whatsoever on this product, but a little disappointing at having to purchase valve covers at a extra cost a towel heater of this quality should have them included.

02/13/2013 07:36 PM

Hassel free good servies will use again for sure

I had trouble finding a towel rail small enough to fit in my shower room which has always been cold, tracked one down ordered and it was with me the next day it is now installed and working fine nice warm shower room also simple to fit,

02/13/2013 04:19 PM

a very good service

The radiator arrived quickly was easy to install would use this company again and recommend to friends and family

02/12/2013 09:46 AM

A very efficient company with high work ethics.

One of the three electric heated towel rails I purchased simply did not fit, Geyser took it back with no hassle and made the process extremely easy. On top of that the products are excellent!

02/11/2013 10:52 PM

great service

great service and great product what more can i say

02/10/2013 09:14 AM

Contempory & Individual!!!

We have been thrilled with the Pieve Nero Anthracite Heated Towel Rail. It is one of a kind! We were looking for a heated towel rail that is modern, stylish and practical, and this heat towel rail is just that. The product is of excellent quality, both in the materials used and its design. The colour is perfect for the modern metallic looking bathroom and the style allows both a practical use and a modern twist. I would recommend the company and products to my friends, as the service was excellent and the product arrived quickly.

02/07/2013 10:39 AM

A radiator design that made the wife smile, whoopee.

Needed a heater for our conservatory as its winter it is very cold, especially as the conservatory is an extension to the kitchen at 0530 in the morning it is freezing in there. I saw this electric radiator on line and it fitted in with the decor and fittings wonderfully. A real smart looking bit of kit and it does what it said on the box.

02/06/2013 02:20 AM

Accessory supplied quickly as orderded

Accessory heating element, supplied as ordered, safely (in a differently labelled box!) Product fitted and working correctly. No problems or delays.

02/05/2013 09:35 PM

Very impressed with purchase.

Very impressed with the heated towel rail we purchased. Excellent experience from ordering to delivery. Would definately use company again.

02/05/2013 02:50 PM

Excellent service and product

We have been thrilled with our electric radiators. I firstly got great advice on the telephone in plain english were I was helped to work out exactly which radiators would be suited to heating our designated room. They arrived very promptly and were very easy to install. And the best thing is that my husband's office is now warm in about 5 minutes, having been freezing for years. No amount of blow heaters or other plug ins have worked nearly as well. We are very happy! Thank you.

02/03/2013 12:11 PM

Excellent service experience from placing order to delivery

Simple ordering procedure, excellent follow up. Good notification of delivery day and the courier giving an accurate time slot. Altogether an easy purchase and I wish more companies could use Geyser as a role model

01/30/2013 03:27 PM

Brilliant - Just the job!

Towel rail installed in my newly upgraded bathroom. It looks brilliant and being high, it looks 'right' against the wet wall shower screens. The bathroom is mainly white with chrome and glass so the heater looks ace. Having the thermostatic control is wonderful for altering the heat output according to needs. I can certainly recommend this Company for supplying exactly what they state.

01/29/2013 03:47 PM

Neat, smart and easy to install

I bought two electric radiators for a new outside home office. After a slight delay in delivery (they were out of stock), they arrived promptly as informed. They are neat, minimal looking and easy to install (apparently - it wasn't me!). The office has been in use all through the snowy weather and they have done a perfect job re heating the space. Just waiting for the first eleccy bill to see how they fare in cost, but checking the readings and comparing to last year they don't look like a big consumer.

01/29/2013 02:07 PM

Arrived promptly, looks great, no issues

Nice radiator, good price, good service and notification about delivery.

01/28/2013 05:52 PM

Very efficient and reliable service

Thank you, I was very impressed by your speedy and efficient delivery.

01/27/2013 10:28 PM

Excellent!!!

Excellent service all round,fantastic product, really can't believe the quality of it, for the money. Brilliant price. Delivered on time. Would for sure buy from you again.

01/24/2013 10:35 PM

The heat is on...must be a gushing geyser!

I have a career in engineering,the online technical details of this product sold it to me there and then like no other advert,the radiator arrived,by courier,the next day.This company is switched on!

01/24/2013 03:37 PM

Would use Geyser again without even looking elsewhere!

I ordered a electric heated towel rail which was in the sale but out of stock. They emailed a week earlier than expected to say it had come in and offered me a delivery date of my choice. I was consistently updated on the delivery process and they delivered when and where they said they would. The rail itself is just great! It is exactly what I'd hoped for and my husband and I managed to fully fit it and get it working in a few hours, having never done anything like this before - the instructions were spot-on. All commuciation I had with Geyser was professional, friendly and prompt and I wouldn't hesitate to recommend them to anyone.

01/23/2013 01:29 PM

99.9.per cent

I came across this super Towel Rail whilst " browsing" It was just what I needed. Ordering on line?10/10, Delivery on time? 10/10, Packaging 10/10. Article? Just what I needed. Decorative End Caps? Too loose to stay on and a complete waste of 6.00. I may try sticking them on.

01/23/2013 08:33 AM

genuine product, genuine service

The radiator came very promptly, I was delighted with the actual product and once fitted in my bathroom it looks splendid. Thank you, excellent and honest service. I would definitely use you again and also recommend you.

01/18/2013 12:32 PM

Very impressed with product

I ordered a heated towel rail just before Christmas and thought it would be delayed because of the Christmas post but it arrived in a few days. I am very pleased with it, it looks good and gives off a good amount of heat.

01/13/2013 08:35 PM

Absolutely spot on

My bathroom is warm for the first time ever in winter and looks great. Service was without fault and the product is exactly what I've wanted for years. One quibble - it's so good that now the wife wants one for her bathroom as well. There might be such a thing as too good after all....

01/09/2013 08:25 PM

Super helpful

Geyser bent over backwards to help me find the product I needed and made sure they had the correct thing. The only thing I would say is that it took some time to respond to messages I left on the answer phone (which it recommends u do rather than wait) I had to leave a couple of messages

01/09/2013 07:31 PM

Everything about the product and customer service was faultless

We bought a long thin electric radiator online. We based our decision on using the store guides to what was most appropriate. It arrived on time. The packaging was excellent. It was incredibly easy to hang on the wall. It heated the room effectively yet did not dry the atmosphere as some heaters can. The only issue, was the lead to plug it in was quite short ... Not he end of the world! I can thoroughly recommend this product and company.

01/09/2013 07:01 PM

Absolutely great!

I only had one space in my cold, solid floored kitchen for an electric radiator, and hunted for a slim vertical style rad that would fit and have enough power to make the kitchen warm. I found it at Geyser, and today have had it installed, and it's working and looks fantastic. I didn't plan to spend so much - (300+) on a kitchen radiator, but was constrained by the space I had available. I'd love these designer rads all over the house; as I update my house, I will install them. The service from the company was first class, delivery prompt, so no complaints at all. Would recommend to all!

01/09/2013 06:44 PM

Excellent product and aftercare help

I am renovating my house and as I work through the rooms I have Geyser for my radiators and have been thoroughly impressed.

01/09/2013 03:48 PM

Excellent quality product and service

I ordered my radiator over the phone where the staff were polite and professional. Delivery was quick and the radiator was straightforward to install with clear instructions, it looks great and heats the room very well. I will definitely use this company again.

01/09/2013 12:04 PM

Smart looking but underpowered

Looks great on the wall and just the size we needed to fit into our 1780 house but slightly disappointed with output - our opinion an 8 to 10 bar had it been available would have done the job better. The installation instructions are somewhat scarce and our qualified plumber had difficulty in trying to work out if one way valve or two way etc - so instructions need to be improved.

01/08/2013 06:18 PM

Excellent product and service

We found Geyser via google, very happy we did :) The help from Paul in sales was good, he worked out the correct size of Rad for our Kitchen, the fitting and set up of our Circolo electric Rad was easy, it belts out plenty of heat and looks stylish. Product is well made and the staff at Geyser are friendly and helpful, if you have any questions they are easy to talk to, best of all just by taking a before & after photo of our kitchen with the Rad, Geyser refunded us 35 Would have no hesitation in using Geyser again

01/08/2013 02:34 PM

Very Stylish

Ordered Towel Rail for our new bathroom and very impressed that the item was delivered the next day as standard. The rail looks great on the wall, provides a lot of heat and we are extremely pleased with this product. Recommend this company and product to anyone.

01/07/2013 07:03 PM

This stylish radiator has transformed a once outdated bathroom!

The web site is very easy to navigate through with great information available also backed up with helpful point and tips. Pictures are great but what I also like is the customer feedback. It allows you to make an informative decision without any worries. The optional extras is great to, allowing you to enhance your chosen product whether it is an optional timer or finishing caps. All in all I great product and a great website with fast delivery. Thanks a very happy customer!

01/07/2013 02:36 PM

Fab item, fast delivery, very professional supplier, radiators look great !

Radiators are very sleek and stylish. Heat up very quickly and also economical. So impressed with the first radiator we bought for the kitchen we bought a further two for the hall and bedroom. We will definitely purchase more and would highly recommend especially if you live in an old victorian terrace house as we do. This is the first time our house has felt really warm in years and everybody who has visited agrees !

01/07/2013 10:45 AM

My experience with Geyser could not have been better

Ordered a chrome heated towel rail, as a replacement for an existing, which had developed a small leak. Excellent price & easy to order online, arrived speedily & good quality product.

01/06/2013 08:07 PM

Great service, recommend

As we don't have facebook, we have had to leave this review via our daughter We purchased a Circolo electric rad from Geyser, the sales and after service were excellent, the rad warms our kitchen and looks stylish, best of all you get 35 refund for taking a before & after photo of your radiator Staff at Geyser are friendly and helpful and we recommend them 100% Keith & Julie, Preston, Lancs

01/06/2013 12:37 PM

Great customer service and product

Towel rail ordered and arrived on requested date, with tracking updates in between. Unfortunately the electric element was missing, but 1 email and phone call fixed this and element arrived the next working day........great service and many apologies for the "oversight". Towel rail now fitted and the high output element and design of the towel rail has heated up the bathroom in no time. All in all great customer service and product.

01/05/2013 02:54 PM

Good product, but cost cutting on small items like caps to pipe ends, which are an extra.

The Towel Rail/ Radiator arrive well packaged and very quickly. It was undamaged, which is a bonus nowadays. When the components were assembled and wall mounted, it was a bit disappointing to find that the valves stuck out forward, rather than to the inside where they would be less likely to be kicked and damaged. Also, the vertical tube tops did not have caps supplied to give that final finished look. For such a small item, this should not be a separate purchase. Overall, Geyser has a terrific range of designs and a very good product.

01/05/2013 01:35 PM

Very good service, wide range of affordable heated towel rails

Geyser provided me with an electric heated towel rail of a shape that was hard to find elsewhere - ie longer than the height. Slight disappointment in the product, which performs very well but has a large drain plug on top which is not chrome plated to match the rest.

01/04/2013 06:42 PM

Not Great

I purchased a towel rail with electric element for dual fuel. They supplied the fitting kit with t-pieces, valves, etc. It looks nice but is very poor quality. Poorly designed equipment which isn't fit for purpose.

01/01/2013 11:30 PM

Brilliant service - quick delivery - great products

Excellent service - quick delivery - highly recommended

12/29/2012 04:46 PM

HOT TO TROT

angled thermostatic towel rail valve, very quick delivery at a very good price looks great works a treat would recommend.

12/26/2012 12:39 PM

Quality Product On-Time

What more can you ask for? Everything was as advertised - delivery was great and the product is working very well.

12/23/2012 11:44 AM

Quick delivery, product as described

Quick delivery, product as described

12/20/2012 11:13 AM

Smart Electric Radiator

Great service. Quite glad we got a Pro to install it as aparently their was alot of swearing involved (our flint walls dont help with mounting). All in all a great looking simple radiator. Thanks

12/18/2012 12:41 AM

Pleasant Experience

Very reasonably priced products with an easy to use website, very profesional experience from start to finish, would certainly recomend to colleagues.

12/16/2012 11:38 PM

Superb product and shiny shiny shiny customer service

The heated towel rail I bought had a part out of stock, but I was advised of this within minutes of placing the order. It was back in stock in 2 days and I received an email to this effect. The next day delivery (included in the price) is fantastic as i needed the product ASAP, and i have bought things form Amazon in the past where the P&P is 4.95 for a bottle of shampoo, so to get next day free delivery on such a heavy and large item is a huge selling plus point for me. I would recommend Geyser to anyone I think they are great.

12/15/2012 11:10 AM

Good choice and prompt delivery

Quality of order was of a high standard Delivery was prompt Customer service was good, in particular Howard Taylor was very helpful

12/13/2012 04:33 PM

A great looking shiny panel radiator, that works really well!

Weve now had our new radiator fitted by an electrician and it looks great, works perfectly and the LED control panel is a super feature. I have taken three photos of Before (1) and After (2) images re your Sales Delivery Note invitation to send in images in exchange for a small refund? I look forward to your reply! Forecast of the worst UK winter for 20 years? - Who cares? - in our super new cosy bathoom with a new Hudso Chromo radiator from geyser !

12/13/2012 08:14 AM

Mixed feelings...

Well, the product (now we have the correct one) looks good but; Delivery of the both the initial incorrect radiator and its replacement arrived outside the 12-16 slot. We were waiting to take the correct one to Norfolk - literally with car packed having phoned the delivery company - 18.15 is NOT 12-16.00 and I had someone waiting here at the correct time... Your rep that phoned about the incorrect delivery did not know I had already e-mailed the Alex e-mail address, likewise I wanted written confirmation that I was to give the delivery man back the incorrect rad but did not receive a response to my e-mail... However, all the staff I spoke to seemed most efficient and courteous, and even the late delivery driver couldn't have been more helpful... Just unfortunate that by the second delivery date (after waiting for the item to be in stock) time was crucial and so particularly marred my opinion - shame this is the first of 11 radiators needed!

12/12/2012 05:47 PM

Great product - Speedy delivery

Ordered Electric Towel rail and control panel, super easy to fit - great instructions. Item was delivered quickly and in tact. Only downside was that the text said that the product would be delivered in the afternoon (after 12pm) however, came when I was just on the way out to work in the morning, luckily I was there to receive the order as not sure when else I could have taken off to receive the order. Overall, cant fault the products, just lucky I was there to take delivery. . . .

12/12/2012 01:54 PM

Good value, good looking TRV

Easy to fit, works well. Only point I wish had been clearer was that the reducers were included, I did not need to buy the separate reducers which were recommended.

12/10/2012 05:43 PM

Excellent, fast service

Radiator was sent out immediately and received the day I was told it would arrive. Very fast, reliable and efficient service.

12/10/2012 03:37 PM

Very smooth

I ordered 3 rads and was very helpfully advised by Howard as to which valves, stoppers and bleeders would best suit my requirements, everything arrived the next day as promised and my plumber had them up and working the same day - toasty.

12/08/2012 01:57 AM

Poor Quality

As I have no wet central heating I needed an electric towel rail. The mirus towel with the variable heat thermostat seemed perfect and reasonable in price. The order process was easy and delivery was good, sadly things went downhill when it came to the installation. The element supplied did not fit the towel rail, I contacted Geyser who to their credit agreed to send a replacement but only when I agreed for them to charge a 90 "holding fee" . They only had the one in stock and they fitted the element prior to dispatch, apparently it took a bit of force but the element fitted, problem solved ! or so I thought. The replacement arrived in good time but had been poorly packaged and the element was damaged. I contacted Geyser and with their agreement I replaced the damaged element with the one I already had and it fitted, problem solved ! or so I thought ! When fitted on the wall all looked good until the towel warmer got up to heat, there was a pin hole leak from one of the factory welded joints. I contacted Geyser again and they would send a replacement, not that they had one in stock. I was told that these were made abroad, Turkey, I think. The only problem with a replacement is there was no guarentee that 1) the element would fit or 2) the wall fixings would be in the same position a bit of a problem when the rail is fitted to limestone tiled walls. I managed to stop the leak with some epoxy putty and luckily the repair is not obvious. It is all well and good for Geyser to keep sending replacements but it seems to be a bit of lottery what you get. At least the one I have is on the wall, drying my towels and no longer leaking, with no guarentees that the replacement will be any better I have decided "why take the risk". The staff were polite but that alone does not solve problems, my conclusion, poor quality and not worth the money, pay a little extra and go elsewhere.

12/04/2012 03:37 PM

Great Service at a good price

The goods I ordered arrived on time and were very competitively priced. I would order from this company again.

12/03/2012 08:53 PM

Excellent value

Bought my second electric towel rail for 99. Excellent quality,and value.

12/01/2012 05:52 PM

Great range, great prices. Took a while to find them but glad I did.

I ordered two vertical radiators from Geyser and they were delivered quickly. Am awaiting fitting by a third party. Was impressed with the prices, as I did my homework and researched across four different sites and also the styles. They have a wide range, whereas I was struggling to find a style I liked on other sites. The two radiators are the start of my home improvements and hope to pick up another two in the next phase.

12/01/2012 08:51 AM

good value, great service

Sometimes when you find a low-cost supplier, you find there is a reason for it - but with Geyser, the product and the service are both great . I've used them twice so far, and they have gone into my little black book for next time.

11/28/2012 03:33 PM

Completely satisfied with product and delivery arrangements which were excellent.

I bought two white electric towel rails and regullators with boost function. These give added control and seem well worth the extra outlay. I can choose half output with boost which heats the towel rail effectively, and the control returns the rail to half output after two hours which maintains the heat for towel drying and warming. If the boost is selected without selecting another option, the rail turns itself off after two hours which is an excellent option. The towel rails are situated in a shower room and a cloakroom. We are very pleased that both areas benefit from warmth which we were not expecting. The elements are 300 for the smaller rail and 400 for the larger rail. Both are more than adequate. Early days yet but on present experience Iwould recommend unreservedly

11/27/2012 12:26 PM

Well served!

Normally I would not give 5 stars when there had been an error in an order, but when the wrong radiator was delivered - and I needed to return a separate wrong order that I had made - I dealt with Diane, who sorted it all out quickly - and was GENUINELY concerned for any inconvenience caused. She was first class and a great example for Geyser.

11/25/2012 09:55 PM

Classy, practical and efficient.

I'm SO pleased with these radiators and many of my visitors have commented upon how good they look. What's most important to me is that I can leave them on low but boost when needed. Now my flat is always warm.

11/24/2012 03:13 PM

Quick service

Bought new towel rail. Delivered within a day or so and was kept informed of progress. Would be happy to use Geyser and would recommend them to others

11/23/2012 12:28 AM

Excellent product range, prices and service

Excellent product range, detailed information provided to inform selection and immediate response received to an email query. In addition the introduction of the 'price match' feature meant that I initially looked at your website and was going to buy one product elsewhere but when I actually came to order you had matched that price - so I placed that order with you too. Well done!

11/21/2012 10:43 PM

Smart product, fast & efficient delivery

Pros - Smart electric panel rads in gloss grey, instead of the usual white only choice - Easy to install, did it myself - Several delivery options, even Saturday, which saved me having to wait in on a weekday - Availability directly from stock - often these sort of rads have to be made to order with waits of several weeks. - Good choice of sizes and shapes - Quick responses to emailed queries Cons - None so far. No connection to firm, just had a shocker with another firm so this was a nice change!

11/19/2012 05:31 PM

Good efficient service

Overall good efficient service and delivery of goods. Good instructions booklet.

11/19/2012 10:25 AM

excellent call staff very quick delivery

i called to get some information about a set of reverse angled rad valves and the sales member at Geyser was very helpful and pleasant. they new the product i wanted and told me it was in stock very quickly. the parts were sent out that day and the next afternoon dropped of at my front door. i cannot fault geyser at all and would order from them again.

11/16/2012 11:51 AM

Good Customer Service

I asked if I could be called prior to delivery so that I could arrange for someone to be at my address when the item was ready to be sent. I received this call and my item was dispatched when requested so I'm pleased with the service. Product arrived undamaged with all the parts.

11/13/2012 07:22 PM

Brill

I was very impressed with speed of delivery. The radiator is gleaming in my bathroom & soooo cosy on a chilly morning. Would recommend the company for their efficiancy, many thanks.

11/13/2012 06:23 PM

Product excellent but company organisation poor

I am very pleased with the product which is well finished and works very well. However the organisation within the company left a little to be desired. In the first instance, the wrong sized radiator was delivered and then on two occasions when I telephoned them a promise to return my call was not actioned. I had to pay a refundable deposit to have the correct radiator delivered prior to the return of the incorrect one.

11/13/2012 03:56 PM

Great prices for designer radiators

Good fast efficient service. Had to cancel 2 radiators after the interior designer (AKA Wife) had a change of mind. Refund went in straight away and new ones dispatched promptly.

11/11/2012 10:10 AM

SERVICCE

EXCELLENT PRODUCT AND FIRST CLASS SERVICE

11/09/2012 12:47 AM

Good prices, extremely quick delivery.

Good prices, extremely quick delivery.

11/07/2012 06:41 PM

super hot

ordered rad element on wed arrived on fri . fitted in 20 min .now have super warm bathroom. only wish i had ordered the programme switch instead of haveing to switch on & off manuelly.its too hot when left on all day.excellent product,well packed, came when u said it would.

11/07/2012 03:43 PM

Reliable Product & Company

My Towel Warmer duly arrived on the planned day of delivery (actually a bit too early at 7am!). It was packaged well and installation was mostly straightforward. One slight niggle was that the fixings were already partly assembled, whereas the list of parts showed them as being separate, causing some confusion as to whether there was anything missing. However a call to the Customer Support Team eventually resolved the matter.

11/07/2012 01:04 PM

Stylish, looks great and fits perfectly.

Really good experience at Geyser in Horwich, excellent showroom, the literature is good too with everything you need to know, BTU outputs and dimensions etc. Met two staff both of them really helpful, ordered and delivered the next day to my home in a really well constructed and protective crate, I opted for a stainless steel radiator and although more expensive than tradional mild steel, it really does look the business and will last 25 years, so all positive, no negatives. I'll be back when I convert another room in my house to an upstairs bathroom.

11/07/2012 10:42 AM

Small Rads, but super heat & look neat

We recently purchased 3 x small controllable elec rads for a new apartment block hallway ~ When delivered they looked a bit undersized, but once fitted generate a good amount of heat, look very neat and do the job well

11/07/2012 08:36 AM

No more burnt knees

Our plumber recommended Geyser to us. We saw exactly the style of bathroom heater we wanted and it was on special offer. The heater arrived when we were told it would and now it's installed the bathroom looks much better. The hulking great, rusting radiator that was in the bathroom has been replaced by a smaller, stylish one. If we need another heater, Geyser will be our first port of call. Helpful, polite staff, too.

11/06/2012 08:13 PM

great product, price and service

great towel rail at good price delivered promptly, highly recommended. deluxbathrooms

11/06/2012 07:48 PM

excellent

this is the second time i have used geysers , both times i have had excellent service one of the radiators had marks on , they sent me replacment the next day i would recommend them,

11/06/2012 06:06 PM

Excellent service

The ordering process was straightforward and friendly, the delivery was on time and the product was of a very high standard

11/06/2012 05:47 PM

Impressive service!

When I rang up, your service team (and Graham ? in particular) where extremely helpful in helping me choose the right part for our faulty towel heater. They even explained how I could fit it which gave me the confidence to have a go myself. The replacement part came within three days and it took me about 35 minutes to repair the heater myself. Since then it has worked perfectly. One very satisfied customer!!

11/06/2012 01:59 PM

He's a stainless Geyser!

Fortunately the showroom is very close to our house and so it was convenient to browse the options. Very good range of radiators and fittings and very helpful and knowledgeable staff. The on-line sizing calculator was extremely useful and allowed the appropriate radiator to be easily selected. Ordering and collection process was very easy, again because we could go direct to the showroom. We are extremely happy with the radiators - they look very good indeed and more importantly the heat output is exactly what we were looking for. They may not be a diamond Geyser, but they are certainly an excellent stainless one!

11/06/2012 12:04 PM

Insert Catchy Header here.

New rads arrived as agreed, bang on time. Slight marks on one rad, very minor, not a transport or handling issue, as the marks were in the same place on both sides of the rad. Bolts for fixing rad to wall were not big enough. (The very poor condition of my wall did not help, but would recommend much bigger bolts, or a note for the customer to be prepared with some.) Both rads look fantastic. Many thanks.

11/06/2012 11:33 AM

very god product

little problems with delivery but the product ivs really god

11/06/2012 11:00 AM

Poor quality, agricultural and service to match

I made the stupid mistake of buying 4 Geyser Radiators, having never seen them. The design is poor, no thought has gone into how the radiator will be piped up once it has been located into the brackets, which have absolutely no tolerance. The paint finish is poor and very thin in places. The after-sales service is terrible, no documentation is provided for the radiators and the support is unhelpful. A purchase that I sincerely regret, as 2 of the 4 radiators are still leaking! Edit - Having read the reply to this review, I would like to point out that it was my stupid mistake to buy 2 further rads when we hadn't fitted the first ones. The Hudso brackets have absolutely ZERO tolerance, when piped to the wall this is an absolute nightmare. The Circolo Blanco has crude brackets made from 1mm pressed steel. The paint finish on this radiator is very thin and when you look at the radiator straight on, the tube lengths actually vary slightly! I would accept a replacement of this item and reflect the success of this in the review (but only because this must come off the wall anyway, to fix the leak). I will await a response on that one. When I logged the persistent leak problem on the Towel Rail, the advisor that I spoke to was absolutely tedious to deal with, we eventually got cut off and he didn't bother to call me back, nor could I be bothered to call again so I wasnt aware that this had even been logged. Begs the question as to why somebody from Geyser hadn't chased it up if it was an open case? I had tried increasing amounts of PTFE tape and ended up sealing it with the miracle that I found (Loctite 55). I'm not 100% confident that the 2 Hudso's I have are leak-free yet and the Circolo Blanco has a bowl under it currently, awaiting me finding the will to fight it off the brackets/pipes. When we first placed our initial sales enquiry, we specifically asked if the quality was as good as we were used to with the Jaga Radiators we have used and were assured that we wouldn't be disappointed. They are worlds apart. Jaga are reassuringly heavy and have been well thought out. OK, they are a little more expensive, proving you get what you pay for. The only positive so far is that the heat output seems to be adequate, though these rooms aren't completely finished yet.

11/06/2012 10:45 AM

Great geysers at Geyser.co.uk

One hundred per cent - impossible to say any more than that!

11/06/2012 01:39 AM

The Perfect Choice!!

I had been looking for the right radiator to fix at a truly peculiar spot in my hallway. The regular radiator wouldn't have fitted there. I wanted something that looks unique yet simple. It is unbelievable as to how I looked and hunted for the appropriate item. Finally I got one and am absolutely delighted with the design, performance and all. It looks a lot better in reality than in photos. It has added that X-factor to my house which every homowner wishes for!

11/05/2012 10:43 PM

Funky hot tubes

I have just bought my second Circolo Blanco and it probably won't be the last - the rads look fantastic installed beneath the bay windows in my teenage girls' bedrooms, and they even dry their damp towels after the compulsory evening hairwash. Great service from Geyser made the transaction a pleasure.

11/05/2012 09:41 PM

Fantastic

350mm towel radiator was spot on just what we wanted arrived next day, easy ordering and pleasant staff ! All in all perfect thank you

11/05/2012 09:07 PM

Would recommend this Company.

Many thank, I was very pleased with our Heated Towel Rail, your service is very efficient and your staff very helpful, would definately deal with your company again.

11/05/2012 06:52 PM

Prompt Service & good advice, resulted in an excellent product.

After I studied your products on the Webb-site, I rang and chatted to a female member of staff and explained that my bathroom electric radiator was using 8 kilo watts daily. She recommended your Tesia TCP200 Thermal Control Plate which I immediately ordered, it arrived at 0830 the following day, it was simple to install and was reducing significantly my electrical consumption by 0900hrs that morning. Sound advice, good product, quick and efficient service, thanks Geyser.

11/05/2012 06:22 PM

Geyser rads - our guests certainly noticed them!

On the whole I'm really pleased with the three rads we bought - circolo blanco, circolo chromo and cubo. The ordering process was easy, they arrived really quickly within a few days, and they are a real talking point when friends visit. They also really chuck out some heat. We have had some problems - one had a faulty valve but on the whole Geyser were really good with resolving this problem, sending another one very quickly. The processing of our plumber's fee for replacing it was less slick, and compared to fitting 'ordinary' rads I'm told these are more tricky. But hey, that's not my problem - I'm really pleased with them now and would recommend the company to anyone.

11/05/2012 05:49 PM

What a Great Geyser

Ordered product and arrived as described.The only problem was that the radiator was too small in size for the wall. It was returned without any problem and cash refunded. The product looked and felt well made. Many Thanks Geyer

11/05/2012 05:41 PM

Black is the new.....black!

We keep getting asked to fit stylish radiators in our boats, and the flat bar black ones are really popular...they don't feel cold to touch even when off, look fabulous and do the job well too. All kinds of good sizes that work really well, even in narrowboats.

11/05/2012 05:29 PM

Product OK but service not as expected after initial sale

Radiator arrived next day as expected, but reducers were not present. Called and Paul said he would post another set out, but these never arrived/ were never sent. Had to get a refund on reducers and buy some locally as plumber booked to install rad. Also one of the fittings on the radiator not machined very well, so valve tail leaks. Cannot face contacting Geyser to discuss options. Will try PTFE.

11/05/2012 05:27 PM

First Class

Bought replacement thermostat for a heated towel rail, which was incidentally my first ever online purchase. Laura was a star, locating all my original details and making everything so easy. Electrician has been, all up & running- fantastic! Thank you.

11/05/2012 08:31 AM

fast,efficient service and product meets every expectation

I ordered heated towel rails to be dlivered to Spain. They arrived earlier than estimated and the products were exactly as I expected. They look stylish and were fitted and working immediately. I would certainly use Geyser again.

11/01/2012 08:29 PM

Radical Rads

These radiators are the beez neez. Easy to fit, very quick to warm up then maintaining the desired room temperature with ease. Service at Geyser exelent with prompt early next day delivery. The only criticism I have is that they are supplied with the cable and controls at the right hand end. A choice of right or left would be good.

10/29/2012 12:58 PM

You get what you order for an affordable price

Good products at a very affordable price and the more expensive towel rails look very good when they are fitted in houses that we renovate or new build

10/26/2012 11:13 AM

Exactly what I wanted delivered on time

Good selection of radiators with all the relevant details . I thought the price I paid was very good value.

10/25/2012 11:22 PM

Premier product let down by inept 3rd party courier

An outstanding product at a market leading price, the quality of my purchase can not be faulted but the inability of the 3rd party courier UK Mail to deliver my goods on the day specified (and paid for) or the next day as promised or the day after as promised or the day after as promised (wrong parcel delivered) tainted my Geyser experience. Geyser were recommended to me by a close friend, if I were to be asked to recommend a provider of high quality radiators the pain and inconvenience of not receiving my goods in a timely manner would, unfortunately, make me think twice about recommending Geyser. It is unfortunate the Geyser reputation, in my experience, was inpacted in this way.

10/24/2012 11:32 PM

Fantastic Products, Super Service

What great service from Geysers, Bought a fantastic mirror radiator, Was the best design and quality at a great price. Had a slight problem through nobodys fault. Laura samuels was great. sorted it as quickly as possible. I would recommend Geysers to anyone.

10/23/2012 09:04 PM

Really good apart from timer operating manual

Order a chrome electic heated towel radiator and digital timer control (Grasslin digital socket box timer). Goods arrived promptly. Radiator is excellent. All installed fine although the display on the timer is a little hard to read and the instruction manual is quite hard to follow. Eventually worked it out with some experimentation but revision of the manual, or sending out a separate sheet to give clearer step-by-step instructions on how to set up programs would be good. Overall though would definitely recommend products from this company.

10/23/2012 07:16 PM

perfect in every way

Ordering was straight forward, easy to find all products for job on website and delivery was exceptionally fast. The heated towel rail is lovely, my son, who is a heating engineer, said it was a product he'd be happy to recommend to customers.

10/20/2012 04:28 PM

Stunning vertical chrome mirror radiator

I love my new tall mirror radiator and so do my friends. I've never felt so warm, cosy, and quite frankly, classy, whilst looking at myself at the same time! It arrived as expected, everything as it should be and is a real eye catching feature of my new bathroom. I'd recommend this to anyone.

10/20/2012 12:23 PM

Wanted a quality towel radiator for our new bathroom , we purchased it from Geyser.

Towel radiator now installed into our new bathroom and looks great. We had a good look at local stores and shops, wanting to purchase a towel radiator. Not seeing what we wanted, we shearched the net and found the Geyser site. Having looked a their range, we decided on their product CCL-800x500, easy sailing from then on. Good competative price, quick delivery, easy to fit and looks great. We're pleased.

10/19/2012 10:53 AM

1st class service

a very high BTU output for the size.

10/15/2012 01:04 PM

Another great radiator at an appealing price

Very good service with fast delivery. 100% satisfied.

10/15/2012 11:20 AM

Whilst we have not yet had the test of winter weather, the unit appears to be both attractive and functional.

Geyser was the only vendor we could locate that offered a combination of a radiator and a heated towel rail. The unit is attractive and robust, and whilst we have not yet had the test of winter weather, it appears to work well. Visitors admire it!

10/12/2012 02:55 PM

Really efficient service

We bought two heated towel rails (both of which are beautiful!) and they were delivered bang on time exactly as promised. Geyser kept in touch to advise delivery due date etc and all went very smoothly. We haven't installed them yet so can't comment on their functionality but they certainly look lovely!

10/12/2012 01:06 AM

Superb service, excellent delivery

Ordered on Frid 21st Sept, delivered on Monday morning 24th Sept. Excellent service. Installed 2 days later and looks very smart.

10/11/2012 09:34 PM

After sales service? Not interested

Bought around 12 stainless steel rads for London flat and flat abroad. Had a lot of problems with the brushed stainless steel valves - different plumbers, same problems. Had to buy 2 new sets of valves. Tried to get refund but they were not interested. Particularly uninterested was Alan - who never returned dozens of calls and emails. Rads themselves looked great, but after sales service appalling.

10/10/2012 04:45 PM

Excellent speedy service

Found just what I was looking for on the Geyser site. I needed a replacement element for a heated towel rail - it had to be chrome not white nothing else would do. Found exact replacement on Geyser site, placed order and received goods in a couple of days. Will definitely look at this site again if I need any heating type stuff.

10/09/2012 11:47 PM

Ticked all the Boxes

As a Landlord & Lawyer, I look for excellent service and value for money, from a credible sustainable company, who I believe will be around should I have any problems with my purchase. All the boxes were ticked.

10/09/2012 02:35 PM

Looks very good in our kitchen and is performing well as expected

We ordered a Geyser Hudso Blanco Vertical Designer Radiator HUDS-B-180X435 which now looks very good in our kitchen and is performing well as expected. Delivery was very quick. Installation problems:- N.B There is no vertical alignment adjustment provided by the mounting hardware (only distance from the wall adjustment), so drilling of the mounting holes had to be very precise. Also the horizontal distance between the two upper mounting points on the radiator supplied was 220mm, not the 225mm given by Geyser in their technical information.

10/06/2012 06:06 PM

Good value and quick and efficient service.

Very good website which gives a useful accurate description of the product including dimensions and heat output, which are pretty important when deciding which one to buy. No other website that I visited gave such detail. I was therefore satisfied that I had made the right choice when the radiator arrived two days later.

10/06/2012 10:27 AM

Great Quality Radiator 10 out of 10

Radiator was just what i wanted wider and lower hard to find 900/600 have not fitted yet but the radiator looks and feels good quality. delivery was very quick and i am sure i will have no problems

10/05/2012 11:29 AM

An unusual Size at an Unbelievable Price !! Thank You.

We wanted a larger Towel Rail to use as a radiator in the kitchen, we searched and searched and the only ones we could find were huge designer rails with huge price tags, untill I stumbled accross Geyser. Great website, easy to use, easy to order and very fast delivery. I would and indeed have already have recommend.

10/04/2012 02:42 PM

Dual Fuel kit confusing

Love the radiator and it seems to be quite good quality for the price. The bit that was confusing was the dual fuel kit but we sorted it out eventually. Not sure if I should close the radiator valve when it is on the electrical supply though? The conical "cap" on the end of the element (where the cable exits) is loose and keeps sliding down the cable. Its a bit flimsy! Great company to deal with though!

10/03/2012 04:03 PM

Easy to order online and delivered on time

The website was easy to use and gave me enough information to decide which electric radiator I needed. The product was delivered next day as promised and came with full easy-to-follow fitting instructions.

10/03/2012 11:01 AM

Delivery next day, A1 product at the right price.

What more can you say. If all the online retailers were like this would'nt life be so much easier. In stock, delivered the next day , product as described and at the right price.

10/02/2012 09:51 PM

Good product, excellent service

Very happy with our towel rail. It arrived within 48 hours of ordering and looks great in our bathroom. Would happily recommend company to a friend

10/01/2012 09:45 PM

Stunning looking radiator

Very fast delivery and well packed. No problems or missing parts when opened. The radiator looks stunning on the wall and even the heating engineers who fitted it had to comment on the quality. Very pleased - would recommend.

10/01/2012 05:54 PM

A first class online purchasing experience

Service very efficient -item arrived promptly and was just as described. I had a problem with a part. I rang the company and spoke to a helpful member of staff who promised to send a replacement. It arrived two days later. Based on this experience, I would definitely use Geyser again, and would recommend them to anyone.

10/01/2012 02:16 PM

Stunning mirror radiator

We were lucky enough to get the very last 600mm mirror radiator and it looks fantastic. Everyone comes in and comments on what a nice mirror we have without even realising it is a radiator. Thrilled!

10/01/2012 12:02 PM

Excellent service and superb quality product

The towel rail was delivered as promised the next day and installation was very easy.

09/30/2012 07:50 PM

Fantastic fast service.Thanks

Excellent product as advertised

09/28/2012 12:21 PM

Fantastic value and service!

Geyser's easy to use web site made the purchase simple, when busy operating a hotel is what I need. Delivery was prompt, excellent service, thank you!

09/24/2012 05:49 PM

Good product, promptly despatched.

Radiator was not available locally where I live in France, but appreciated being informed by email that the product had arrived in France. Local delivery company not too helpful but a call to FedEx quickly solved the problem, and product arrived within half an hour. The ordering system was easy to follow and the website good to use.

09/24/2012 07:51 AM

Good product

The towel radiator was delivered very promptly and works very well. Easy to fit and to regulate. Recommend the item and this company.

09/03/2012 09:40 PM

Excellent item as described, quick despatch. A+

Excellent item as described, quick despatch. A+

09/01/2012 06:46 PM

Geyser heated towel rail

Purchased this radiator early summer so have not yet used it to it's full capacity. It certainly looks stylish and so far I am very pleased with it's performance.

08/30/2012 11:33 PM

Found the perfect Heated Towel Rail for my bathroom

This is the first heated towel rail I have purchased, I was finding it quite stressful trying to work out what to buy until I came across the Geyser website. Can't thank Geyser enough for a very stress free experience. I found the website fantastic, very user friendly, informative for novices, description, choice, and price, everything spot on. Chose the Chrome Straight VH Electric towel rail, with variable heat control, and compatible timer, and I couldn't be happier. Found the 700x600 a perfect size for drying and warming 2 big bath towels in a small bathroom, and with the variable heat control I can feel safe about my toddler running around.

08/29/2012 09:43 PM

Outstanding Service!

Dear Geyser, I returned a faulty heated towel rail switch last week. It was posted to you at 1610 hrs on the 23rd Aug. At 1338 hrs on the 24th Aug my postage had been refunded via PayPal. At 1543 hrs on 24th Aug I received confirmation of dispatch of the replacement item. I received the item this morning via FedEx. It is now fitted and working. Outstanding support, thank you Geyser for restoring my faith in good old fashioned service. Many Thanks

08/26/2012 12:25 PM

IF YOU WANT A TOWEL HEATER,GO TO GEYSER AND GET A BEATER

INSTRUCTIONS COULD BE A LITTLE CLEARER BUT OTHERWISE WE ARE VERY SATISFIED.

08/21/2012 05:46 PM

Excellent

Excellent service from placing order and recieving the goods I would have no hesitation in recommending this company

08/19/2012 06:39 PM

Claro Spiral heated towel rail

Every bathroom should have one of these! Good looking, heats up quickly, does what it says on the box! (Only wish my husband was as efficient)!!

08/15/2012 09:04 PM

Stylish and efficient

Really delighted with the looks of this radiator. It is sleek and minimal and not shiny which I wasn't sure about from photos. Really brilliant as I had only one strip of wall left in my kitchen for a radiator to go. Also delivered as promised by 12. Very happy with it.

08/13/2012 01:06 PM

dented pride with two towel rails

Everything was ok. The delivery was to my son as I was away. I did check if this was ok and this was confirmed. On return picked up the towel rails and arranged for the engineer to install. Uppacking both rails they were dented on one side. Because I was away I was unable to check the items. I did make it plain that I would not be able to check the items until I returned and was not told that this would invalidate the returns policy. I do not think this is a good way to treat your customers!!!!!! In addition the terms and conditions below is unfair as if we all read them we would be another 1/2 hour sending this message!!!!

08/13/2012 11:27 AM

Brilliant service and great towel rail

I ordered the heated towel rail, not really expecting it to arrive the next day. But it did, and when I opened it, it was everything I expected. It looks great in our bathroom, really smart. The only comment I'd have is that it doesn't stand quite far enough of the wall, meaning that it's hard to get thick towels behind it. It looked like there should have been some adjustment, but the plumber who fitted it said it wouldn't adjust for some reason. Other than that, we're very pleased with the towel rail, and would recommend Geysers.

08/07/2012 12:59 AM

Great product, Excellent service.

My partner is very sceptical about buying on-line but the quality of the towel radiator and the exeptionally fast delivery has changed his opinion.

08/06/2012 09:59 PM

Tight product pricing but just as important good service, along with clear and regular communication.

Although some components were temporarily out of stock (as stated on web site), Laura Samuels kept me updated on progress with regular phone calls. The goods arrived just when she said they would.

08/01/2012 04:56 PM

just wot it says on tin !!

bought large mirror radiator very pleased with price service & delivery

07/31/2012 03:39 PM

fast delivery, products as described

bought heating element/controller to convert centrally heated towel radiator to electric. Everything working well after 2 weeks. Would use geyser again

07/24/2012 09:56 AM

Top service

Excellent service as usual.

07/23/2012 10:20 AM

Trouble - what trouble!

I ordered a designer electric radiator that had a fault in the chrome finish. One phone call and all was resolved and the replacement arrived 4 days later. Its not the problem that matters - its the resolution!

07/19/2012 01:25 PM

looks excellent and works perfectly

We've just had our bathroom completely re-furbished and we wanted a radiator to heat the room, warm the towels and to fit in with the ultra modern decor. Your radiator hit the spot. thanks

07/18/2012 09:40 PM

Gr eat value, excellent service - thank you.

E Ben with some. Technical challenges requiring a phone call, answer was prompt, correct and helpful.....full marks!

07/18/2012 08:10 AM

Coudn't have been better!

I recieved next day delivery on two towel rails, but there was an issue with one that was damaged in transit.It was rectified straight away without question and I recieved a replacement and the damaged one was collected on the following working day! Great service that is not really expected in this day! The staff were very pleasant and helpfull and I wouldn't hesitate to recommend the company. Very satisfied!

07/17/2012 08:19 PM

dissatisfied, unhappy, disappointed

I ordered a designer radiator, after a week or so it started to tarnish and rust, they sent a second, that tarnished and rusted, they sent a 3rd, it's tarnishing and......oh you get the picture. This 3 rd radiator also is twisted, so I have 12 holes from the original rad, with only one hole lining up, and 3 holes showing outside of brackets, and to top it off the centres of my pipes are miles away from the centres of rad so it cannot be plumbed in.The answer is a new rad, which is all well and good but what about the 12 drilled holes in 4 tiles, and the pipe centers?

07/17/2012 03:51 PM

Every towel rail should have one

Given how easy it is to waste energy by leaving a heated towel rail on for too long, because it is upstairs and you are now downstairs until you go to bed, I think every heated towel rail should have one of these as standard. Although I am very happy with the performance of the product, it only got three stars for two reasons. Firstly, the wiring in was tricky because of the terminal sizes compared to the twin and earth cabling. Secondly, if used in a location, other than brightly lit and at light switch level, the LCD readout is not that easy to see and actually requires the use of a torch whilst sat on the floor. It was also disappointing to see that the wiring diagram inaccurate. The installation instructions contain a sketch of wiring for a low voltage installation, but a wiring diagram for a mains voltage circuit. This has been corrected on the website, but obviously not in shelf stock items. Suppliers should be given a correction sheet to send out with these switches.

07/16/2012 11:55 PM

Good products and good delivery

I have bought towel radiators from you twice now. The website is helpful, the products are good quality, although the wall mounts could be more sturdy and easier to adjust. Delivery is efficient and I have not suffered any damage in transit so all in all everything you could want. I may even send you a photo when I have finished installing.

07/16/2012 09:52 PM

a little summer at last, warm dry towels

very quick service and delivery,item as ordered. wish all other internet order sites where as good as this. product quality appears to be very good. all parts correct and fit as required

07/16/2012 06:18 PM

Best srevice

Deliverd in a excellent packaging and speedy service. I could not ask for more

07/16/2012 03:15 PM

changed poor output radiators.

I got some lovely radiators at a good price only to find out the output didn't match what was being quoted. Got in touch with Alex and he said they where under re-design and to choose some new ones. A full refund was given and he even reduced the cost of the new ones to cover some of the cost. Top bloke.

07/16/2012 01:06 PM

Extremely helpful and no quible in relation to gaurantee items.

I have no hesitation in recommending Geyser as I have dealt with them over five years and in all matters they have been very courteous and helpful.

07/16/2012 12:50 PM

Need more customer service training!!!!!!!!!

On purchasing 2 radiators in March from Geyser in we were promised 1 from stock only to be told that they were sorry but somebody else had also sold the same stock radiator the day after our order was placed and as it was sold we would have to wait until a shipment came in in early June. My customer service experience was fairly poor as nobody kept me up to date on when the radiators were due in. I had to constantly ring up and the fist couple of times I was informed that they were on time the 3rd time i was told that they were now due at the end of June. When I asked why nobody had contacted me regarding this, they said it was an oversite!!! However, saying all this Geyser were the cheapest for the radiators we required. Would I buy again of Geyser would depend on whether my frustration felt at the lack of communication has disappeared by the time I need any more raditors. Beautiful show room, sales staff well informed and friendly, but tainted by lack of communication

07/16/2012 12:45 PM

Top Geyser

Great overall service and great product choice - they even price matched the product I was looking for. Free next-day delivery was an added bonus. Would highly recommend Geyser and wouldn't hesitate to buy from them again. Well done.

07/12/2012 12:15 AM

a great company to deal with

I've ordered twice from Geyser now and both times have been smooth and hassle free.

07/10/2012 01:14 AM

Great choice, great service, shame about delivery charge

Easily the most comprehensive choice of radiators that I could find anywhere on the internet with some really eye-catching designs. Excellent advice and instructions and very happy with the quality when it arrived. Only reason for not giving 5 stars is the use of Fed-Ex for delivery who are compete rip-off merchants for delivery to the Highlands. I'm in Inverness which is only a couple of hours up the A9 from the central belt. There is no excuse for the surcharges that these companies add on. That said, if you are not in the Highlands then you would be crazy to buy a radiator from anywhere else!

07/08/2012 08:44 AM

excellent product speedy service

Towel rail looks good and was easy to fit

07/06/2012 09:16 PM

Quality gear,quality service,every time...

I've been using Geyser for a few years and for quite a few towel rads, and I've never had a problem.I thoroughly recommend them.

07/04/2012 08:01 PM

Beautiful design!

Speedy delivery, excellent product. We have it as a horizontal towel rail in our en-suite under sloping wall. Looks amazing, wish we'd found this website/company earlier.

07/04/2012 04:36 PM

Very good

A little upset that more was not done by yourselves when told items were missing from our delivery as it was urgent. I had to leave work to pick them up. My customers would not stand for this poor service

07/04/2012 10:23 AM

Great looks shame about the leak

Great service, looks great in my holiday cottage, however when I was up last weekend I have discovered that there is a split in the seam (manufacture defect) on the LHS bottom end piece. I have written and sent photos to record this

07/03/2012 02:24 PM

Stunning,very classy !

Absolutely love, love, love, my radiator. It looks fantastic in my new bathroom! I love the fact it has a full length mirror and it has a great heat output. Everyone comments on how smart it is .

07/03/2012 11:22 AM

The guys are good at Geyser

I bought a Chrome curved towel rail from Geyser, but owing to illness i was unable to open the box for about a month after it arrived, i found some scratch damage on one of the chrome tubes on inspecting the rail. I realized i was outside the 24 hour time for reporting any damage found but i contacted geyser anyway. They accepted why i was late reporting the damage and sent me a replacement rail and collected the damaged one. i would like to thank Paul Newby who dealt with this for me his communication and actions where excellent. I will be buying from geyser in the future when i update my other bathroom .

07/03/2012 11:00 AM

Perfect

The chrome heated towel rail was delivered on time and well packaged and protected. It has now been fitted and with the addition of chrome valves and pipework really looks the business.

07/02/2012 11:29 AM

Simply excellent, from start to finish.

The website was excellent in terms of clarity, quality, choice, explanation and ordering. The product arrived, absolutely on time as advertised well packaged and with exceptionally helpful instructions. I rarely take the time to give feedback but this warrants it. Extremely satisfied indeed.

06/30/2012 10:21 AM

Uncomplicated on price and service

Easy web site, competitive pricing and easy top understand basket. quite happy to recommend on our initial purchasing.

06/19/2012 10:45 AM

helpful advice prompt delivery

the advice was helpful and effecive.

06/17/2012 10:49 AM

An excellent good quality product

It was difficult to find a thermostatic electric towel radiator of the size we wanted, until we found Geyser. The product is of good quality & the price wasn't excessive.

06/11/2012 08:19 PM

Fantastic product and service

I can't fault Geyser for providing an excellent service. Really pleased with the end result and very happy to recommend Geyser to others. Thanks.

06/11/2012 05:18 PM

Ordered and paid on line good site

Paid for 2x matching radiators and agreed delivery on line only to find after a phone call that one radiator was out of stock for 4xweeks and we had the plumber arranged .We were disappointed but Paul did an excellent job in finding something that you had in stock which meant we were able to complete our kitchen and not have to cancell the plumber. We are disappointed that the radiators don,t match but cannot fault the quality of the product or service given by Paul to us.

06/11/2012 03:44 PM

Excellent service, brilliant product

It took 5 minutes on the Internet to order two chrome towel radiators, by 12o'clock the next day I had received the goods, delivered in excellent condition. They were fitted the same day and are working well.

06/05/2012 01:07 PM

Very good product and service.

The heated rail is exactly what we wanted and was quite easy to install. It works well and looks good in our new bathroom. The delivery was amazing - it arrived the day after I placed the order! Many thanks.

05/31/2012 08:03 PM

Great service

Ordered a Towel raditor which looks great and was a good price, also needed to have a reasonably high rating as going in a single storey bathroom so a bit colder than usual. Perfect for our needs and was delivered the next day which was a bonus so didn't need to mess about sorting time off work. Very happy with purchase and will use Geyser again as two more bathrooms to do up soon.

05/30/2012 01:01 PM

Fabulous and affordable

The Chrome Curved electric Towel rail is great, when starting my bathroom renovation, the first things you look it cost for the style that you want...finding Geyser was like finding a Champagne lifestyle that was affordable. Have been recommending to all my friends looking at pending renovations. The room looks fab and the towel rail is a great accessory for the room. Thank you Geyser.

05/29/2012 03:31 PM

Looks stylish, works well!

There was a delay between receipt and instalation as our electrician was on hols - so a small dent in the back of the towel rail has gone unreported, (in lines with the T's & C's that say it has to be within 24 hrs of receipt). The performance doesn't seem to be affected, and all is working well.

05/28/2012 09:56 AM

No complaints!

Very quick despatch and product arrived exactly as described.

05/25/2012 05:10 PM

First class products and service

The customer service provided by Geyser is excellent. Very responsive by e mail and telephone. This has been much appreciated when trying to coordinate a refurbishment project in our bathrooms and has certainly differentiated you from some of the other suppliers that we have used. Thank you.

05/25/2012 08:46 AM

Not put up yet , but very speedy service

Great so Far. Not opened box yet as waiting for builder and electrician

05/23/2012 10:37 AM

great product

I really like this towel rail. It finished our bathroom off nicely

05/22/2012 10:38 PM

Excellent product, nice price, quick delivery

What a good find company. Very pleased with our heated towel rail. Easy to fit and it works very well from the contoller. Only one small issue. Timer programmer instructions are not easy to follow.

05/17/2012 08:39 PM

Fantastic

We have fitted our rads to our extention, they look goo and the work has not finished yet, when it is I will be taking photos for you galery, Thanks Geyser

05/16/2012 09:24 PM

Quick delivery, excellent service

Very impressed with the delivery time and service - just as our electrician said it would be! Towel rail looks great in bathroom - particularly like that we can now control the heat.

05/15/2012 03:06 PM

Excellent service.

Only just had the radiator instaled and it looks and works great.

05/15/2012 02:28 PM

Excellent service, product and price.

Excellent service, product and price.

05/14/2012 08:30 AM

Really elegant and exceptional Performance

Our first Geyser radiator was purchased purely on functional grounds (it was the only one we could find with sufficient heat output for the wall space available) however it was so well made, so elegant and so efficient we have now just fitted our third and will certainly install lots more!

05/11/2012 05:28 PM

Excellent goods and extra ordinary very good service.

For my future order, I will consult your Company first and I will choose any product I need, from your Company. My best compliment.

05/08/2012 11:14 PM

Product good but protective shipping packaging insufficient.

Further to my initial statement - both boxes arrived damaged with some wall mountings missing. Following a phone call, the missing items were replaced promptly

05/08/2012 05:18 PM

good work Geysers

Happy with service and products ordered through this company. Can highly recommend

05/08/2012 02:40 PM

Excellent product, quick delivery.

I needed a specific size radiator for my new bathroom and the range here was excellent and I found the exact size I wanted The delivery was quick and they followed my instructions to the letter.

05/07/2012 10:29 PM

Excellent product and service

The service and product recieved was excellent. It was delivered on time and packed and presented very well. Installation was easy. If I had one minor criticism it would be that the radiator is a bit close to the wall and could do with deeper standoffs. I find that when towels are placed on the radiator, the depth is not sufficient to allow them to be easily folded over the rails, especially when two or three towels are in use.

05/06/2012 10:50 PM

Good, prompt delivery

I purchased an electric towel heater from a similar company a few years ago. This stopped functioning and Geyser were able to source an almost identical replacement. The heater was fairly easy to install but the instructions were not clear on one important aspect - thermal expansion. There is no thermal relief valve on the radiator but there is a vent valve. As part of the commissioning process, the heating element should be set to the highest setting with the vent valve open until no more heating medium is ejected. Switch off the element and close the vent.

05/03/2012 11:20 AM

Fantastic service

easy to deal with, great advice, huge range. Elizabeth was really helpful. Recommend anytime

05/01/2012 04:24 PM

Perfect customer experience

I was struggling to find a radiator at the last minute as our bathroom was being fitted. I found the perfect one at geyser and for a great price. Having alot of work done to the house and so have ordered from alot of different customers and I would have to say that this company gave the best buying experience. I was kept up to date via email and my radiator arrived the next day. All the trademen who have been in my bathroom have all commented on the radiator, how striking and different it looks but still gives off enough heat ( unlike other designer radiators).

05/01/2012 02:44 PM

Good value products; speedy delivery

Good value products; speedy delivery. Very pleased with the service and quality.

04/30/2012 02:26 PM

A modern new bathroom

I bought this towel heater/radiator to modernise my bathroom and wow what a change. It is a lovely product and certainly provides a super new look. Very fast delivery and would have no hesitation in recommending Geyser to my family and friends and would definitely use again. Thank you, I now have a really superb new look bathroom.

04/26/2012 09:30 AM

Quality needs addressing.

The product arrived promptly and as advertised - protected in a wodden crate. It has remained so until yesterday when the heating engineer started to piece together all the items to confirm the correct assembly to include the dual fuel heater. Everything was available but the fit of the extension pieces included with the dual fuel heater into the uprights proved that the drillings in the uprights were not square resulting in both assemblies being off-set. A further close examination of the towel rail also displayed that the uprights were not lying square with the vanes a gap being evident to one side. This is meant to be a quality item but has been let down by shoddy workmanship.

04/25/2012 05:57 PM

great service and great products

A1 service, fast dilivery, great communication ,fantactic raidiators look fab in my new bathroom, finish to radiators is great realy work well.

04/25/2012 10:53 AM

Very good product but staff techincal knowledge limited.

The accompanying installation leaflet was very confusing, giving the impression full heating up time was 10mins. None of your customer service staff knew how long the towel radiator should take to fully heat up. Ours takes 48mins. Apart from that we are very happy with the product.

04/24/2012 10:24 PM

Good service & product

Happy with the service, towel rail arrived promptly and seems to be of a decent quality, given the price. Appreciated clear information on the website, published contact details (no 0845 / 0870 numbers) and confirmation e-mail sent form a real person's e-mail address (General Manager), so 'no-reply' type of e-mail. Phone query handled well.

04/24/2012 01:02 PM

Good

Thanks, on time and works well

04/23/2012 10:14 PM

Excellent Company, Service and Product.

Circolo Radiator. Looks great. Outstanding heat output. Unbeatable price.Next day delivery. Well satisfied.

04/23/2012 10:12 PM

Quality Product @ Good Price

Quick easy on line transaction, quick delivery with product well protected. Has finished off the shower room nicely.

04/18/2012 05:05 PM

Excellent quality towel warmer at competitive price

Towel rail arrived next day as promised. Easy to install and use. Good quality product; we are very pleased with our purchase. Should keep us warm for many years!

04/18/2012 02:16 PM

great service

Fantastic service and delivery

04/18/2012 09:00 AM

Excellent Value, Excellent Service!!

As a tradesman, I value customer service and high quality products. With Geyser you get both, which I have found so rare nowadays. I happily recommend Geyser to all potential clients, after all, I have installed products from Geyser in my own home!

04/17/2012 11:17 AM

Great products and fast delivery!

Great products at competitive prices with lightning fast delivery. What more can you ask for?! I'll definitely use again

04/16/2012 08:27 AM

excellent product

fast delivery

04/15/2012 01:20 PM

Top-notch product & service !!!!

Found this company via search engine. Simply ordered and paid a great price . Delivery came on the day stated and well packaged. Quality of radiator is top-notch and fitted perfectly. Would use this company again without hesitation. THANKS.....

04/14/2012 08:40 PM

Works well, very pleased.

Very happy with prompt and efficient service and delivery. Product as expected and delighted all round.

04/13/2012 12:36 PM

Excellent!

I ordered my towel radiator and within 24 hours it was delivered to my front door! The service was extremely impressive and the radiator looks fantastic and works like a dream.

04/11/2012 05:41 PM

excellet products, service, and price

I would recommend Geyser and I am about to order from them again.

04/11/2012 03:35 PM

You delivered what I ordered when you said you would

Your Webb page was easy to follow and the service desk were helpful in answering my questions. The correct products were delivered on time

04/11/2012 02:35 PM

Excellent product, keen price and customer orientated company.

I bought a radiator/towel rail for our small shower room with thermostat and electrical heating element (not fitted) as a package. Geyser website was easy to navigate and choose exactly what you wanted. The product arrived promptly ( within 2 days of order online) well packaged, looks good and feels substantial. The installation was easy and quick as all fixings were supplied plus the radiator was pre filled with water/inhibitor. My electrician who installed it the day it arrived wished all his jobs were as hassle free with clear instructions on how to mount and insert heating element and bleed. Both my towels and the bathroom are now "toasty" and will be even if the central heating is switched off in the summer. Would recommend both Geyser and their products to anyone.

04/11/2012 12:15 PM

excellent service

Service could not be faulted, radiator ordered and delivered in perfect time and condition.

04/11/2012 01:23 AM

trust them.

the radiator was alot of money for me working part-time but its the centre point of my home. the radiator is placed in the hall so everyone sees it even strangers coming to the door with parcels or take aways!! and everyone comments on it. you forget its a radiator because of the large centre mirror until you walk past and feel the heat come from it. i placed it at the bottom of the stairs and its just amazing when you walk down and see it. it still blows my mind everytime i see it. the company were 1st class with my order and it came straight away,. it was well packed and wrapped in bubble wrap.

04/10/2012 08:11 PM

Very happy with service I received

I ordered 2 radiators to ship to Spain. Web-site is not set up for this but office dealt with it efficiently and radiators were delivered within days by FedEx

04/10/2012 07:58 PM

Brilliant Designer Radiator

I ordered my designer radiator and it was delivered the next day, when it was fitted in the bathroom I thought WOW it looks nice and shiny and very, very expensive and it's much hotter than I antisipated. I like it so much i'm going to order another one for the kitchen when iv'e had it revamped, Thank you so much Geyser

04/10/2012 06:05 PM

Nice one guys, top notch service.

I wanted some stainless designer rads for my own home and done some net research found Geyser, set up a trade account for my company and got on with the ordering,great service most of my contact was with Alain Mountfield who was excelent retunrd my emails directly and sorted out shipping to Jersey. I needed some extra rads of the same type for another job,got in touch with Alain,couple of days later all sorted. Highly recommended, will be using again.

04/10/2012 05:41 PM

very efficient service, very good product.

Electric towel rail from Geyser, very good product, good price and very efficient service.

04/10/2012 05:05 PM

Easy to deal with and true to their word

From the moment I first made contact the service was first class - product was ordered - paid for and delivered as promised and on time

04/10/2012 04:51 PM

Fantastic value and fantastic customer service

The radiators we received were fantastic value and exactly the modern/contemporary style that I was looking for to match my new bedroom and en-suite. The customer service was first class and I received both items when expected - next day!!

04/10/2012 03:31 PM

Prompt delivery

The item arrived very quickly. The only issue concerned the wiring diagram (product issue, not Geyser) which differed strangely from the actual wiring of the product and caused considerable head-scratching. All works okay now though.

04/04/2012 05:23 PM

Helpful, efficient service - a pleasure to deal with.

We saw the radiator we wanted online and Geyser seemed to offer very competitive rates. There were still a couple of questions that we had but when we rang, the staff were completely knowledgeable and helpful and were able to answer all our queries. The whole buyer's experience was smooth and the radiator was delivered quickly and on the day we had been quoted. Very pleased with both the service we received and the radiator that was supplied. Thank you.

04/04/2012 12:36 PM

It is the focal point of my new bedroom!

We decided to gut the bedroom and get everything done from scratch, including new fitted wardrobes, new bed, carpet and decor. We chose black and white for the colour scheme (mainly white) to make the room look bigger and were planning on a full length mirror on one wall. We then spotted a full length mirrored radiatior in a magazine and decided to have a look around for one. The one we purchased from geyser is exactly what we were looking for and at the best price we could find. Also, people don't even realise it's a radiator at first and it gives out more heat than the long double one we had under the window before. It looks really smart and gives the room a modern edge. We feel like we're sleeping in a 5* hotel room now.

04/02/2012 11:24 AM

Excellent product, price and service

Ordered a Canterbury heated towel rail from Web Site, as price was very cheap compared to other similar rads. Product delivered next day, as promised. Excellent quality. Would certainly use again.

03/26/2012 11:29 AM

No fuss simple purchase

Easy to navigate web site with full tech information, purchase was very straightforward as was the installation. The towel rail works very well with the added bonus of taking the chill out of the shower room.

03/21/2012 10:05 PM

Quality product and service

We were recommended to Geyser by our builder. I can see why now!. Excellent easy to use website. Top quality product but very competitively priced compared with other brands. Great comms & very fast delivery.. Strongly recommended.

03/21/2012 09:19 PM

QUALITY, QUALITY, QUALITY

What a great change from the norm !!!!! Towel rail and timer were ordered and paid for over the internet with no hassle what so ever. The items arrived with a couple of days and were packaged incredibly well. Tight fitting polystyrene casing covered in tough cardboard. This package could have been kicked around a warehouse all day with out damaging the item inside. The towel rail had a real quality look and feel. Crisp white powder coated radiator and good scratch free chrome plated tubing. Exactly as shown on the web page. A 100% happy customer who will return to purchase another towel rail in the future.

03/20/2012 08:28 AM

Nice product, poor delivery service

The wrong radiator was delivered on the Saturday. I arranged for the correct one to be delivered the following Saturday. I had to leave the wrong rad outside at the back of the house for the courier to collect. On the first attempt he did not do this and left a "while you were out" card. He returned the following day and collected but left the one I ordered at the back of the house instyead of delivering on the Saturday. I did get the delivery refunded but I had to invest a lot of time to resolve this.

03/19/2012 07:50 PM

best towel heater I ever had admired by everyone

there are so many towel heaters to select from but we are convinced we made the best choice, everyone makes a comment on the unique design and how smart it is.We love it.

03/19/2012 04:48 PM

First class product and service. Highly recommended.

I had been looking for a chrome electric towel rail for our bathroom for some time and the special offer from Geyser looked exactly what was needed. The product arrived on time and we were able to track the order. The product is excellent, works and looks a dream and easily fitted by a qualified electrician. I received a 'follow up' email enquiring if everything was ok within a day of delivery - faultless.

03/17/2012 04:35 PM

decent stuff , excellent price.

Ordered because of what looked like bargains. The products didn't disappoint either. Could have spent more and got less. Would recommend to anyone...

03/14/2012 03:57 PM

Great looking product

Purchased a heated towel radiator. Looks great and works really well. Heats up quickly. Really pleased with my purchase. Only reservation, and nothing to do with the product, is that I wish I'd spent a bit extra and bought one with a thermostat.

03/12/2012 05:19 PM

Brilliant service

I stupidly ordered the wrong size of heated towel rail which was delivered the next day. On phonong up Geyser couldn't have been more helpful. The right one arrived the next day and the wrong sized one collected. Refund made less a handling charge. I would recommend Geyser to anyone needing new rads/towel rails etc without hesitation.

03/09/2012 05:22 PM

Excellent.

Great service on delivery and keeping us informed as to when delivery would be made. Fitted by our installer, who had no problems. Heats up quickly. Very pleased. Good value for money

03/08/2012 06:21 PM

Just what the en-suit yerned for

Very good product fits perfectly into our new en-suit

03/08/2012 05:34 PM

Just like Old Faithful!!!

I had a quick surf as I really wantwd something different. Geyser had a great selection of black radiators. Placing the order was simple and you get loads of info back. They were delivered the next day a s stated so the plumber could do his stuff, he was impressed by the quality price and delivery speed. Will diffinately use again.

03/07/2012 04:36 PM

excellent service from start to finish

Excellent... ordered ten miutes before 1400 hours and received item the next day as promised. Recieved e-mails stating dispatched. Very impressed with customer service and quality of item as well as the price.

03/06/2012 09:48 PM

Great service and fast delivery

would recommend and will definitely use again. Good communication throughout and fast delivery, couldn't ask for more.

03/04/2012 07:38 PM

Does exactly what i wanted and very easy to operate

Does exactly what i wanted, converting my fused switches on 3 electric towel radiators to timed operation. Very easy to set up the timers and operate. Manual override works well when wanting switch on and off at other times without effecting the timed settings. My elec contractor didn't wire in correctly as he didn't read your label applied to the box, just made an assumption on normal wiring practice. Other than that, would have been 5 stars!

03/04/2012 11:05 AM

Good product, good price, good service

The radiator arrived promptly, looked good, worked well. Customer service was friendly, helpful and responsive.

03/02/2012 10:11 AM

Diamond Geyser - thank you!

After months of internet searching for the perfect Electric towel rail and getting fobbed off by other retailers promising the earth but delivering nothing (quite literally!) I stumbled upon Geyser.co.uk, and couldnt be happier! With the large range of electric towel rails on offer I was able to choose the perfect one for my bathroom, and having already read a number of positive reviews on Trustpilot.co.uk, I knew I would receive a quality product that will look great in my bathroom. Finding the correct sized towel rail and having the option of thermostatic element was great - the online ordering system was simple to use, delivery was extremely quick and the overall customer service experience has been great so far. My towel rail is now in place and looks amazing - operationally it is fantastic and even the missus is happy with it, so it must be good. I would certainly recommend Geyser.co.uk to anyone looking for a high-quality towel rail at a price that wont break the bank.

03/02/2012 09:04 AM

Excellent product, right price, fast delivery

Excellent product, right price, fast delivery

02/28/2012 06:45 PM

Excellent Service and Products

My second purchase from Geyser and were brilliant.love the radiators all of which have been praised by the Plumber. We ordered two radiators this time and the carrier sent one of them to the wrong distribution centre,and the carrier advised the delivery on the missing radiator could not be received until after the weekend but Geyser intervened and arranged delivery on the Saturday.well done Geyser .... Brilliant products and exceptional customer service.do not hesitate to recommend and I will be using them again.

02/28/2012 04:43 PM

Perfect product - perfect price

This heated towel rail was for a new downstairs bedroom with toilet area for my husband whose mobility is now really poor. We needed something small and neat to go above a large grab rail and this was 'just the job' - it was also the best price on the market.

02/22/2012 05:50 PM

Very efficient with quick delivery.

Pleasure to deal with

02/21/2012 04:27 PM

Great service and product

Well pleased with service, delivery and product

02/20/2012 05:58 PM

Excellent

Ordering easy, received quickly, quality excellent.

02/20/2012 11:21 AM

Top class experience shopping with you.

Found shopping with this company very sat factory would use them again and would recommend them to any one.The towel rail was first class and of a high quality.

02/18/2012 08:36 AM

Fantastic electric designer radiator

We had already purchased a similar product elsewhere but returned it as it did not heat up very much. This product was completely the opposite. It looks good, it was easy to install and it heats up to the stated temperature very quickly. I would definitely buy from this firm in the future. A fabulous purchase.

02/15/2012 04:06 PM

Great price, quality and service

After endless searching on the internet glad I found the Geyser website. Very easy to use with any size of towel radiator you can think of, a great choice of styles and heating options. Delivery was very quick and the quality of product fantastic with easy to follow fitting instructions, I wouldn't hesitate to recommend Geyser as the place to buy your towel radiator

02/11/2012 05:28 PM

5 Star service

Many thanks for your efficient and speedy service.Would shop with you again.Thank you.

02/11/2012 04:53 PM

Superb helpful service and great prices

Geyser are reliable and products arrive on time They are competitive with pricing and are helpful when it comes to queries

02/10/2012 07:46 PM

efficient service, good products

Absolutely fine

02/07/2012 11:17 AM

I was certain there would be cosmetic damage and there was making me think Geyser deal in seconds, is this true?

I saw all the notices about reporting cosmetic damage within 24 hours which rang a few alarm bells. Unfortunately a friend took delivery of the radiator since I was at work and I could not check it in time. When I did open the package there was a significant dent in the side. It probably doesn't affect the functionality but there was no sign from the packaging that this happened in transit. I suspect that this was there all along and that Geyser are dealing in factory seconds. Is this true? The heater works perfectly well and I am happy with its performance. I just got the sense that if I ordered another that I would find 'cosmetic damage' to that too and so on as long as I kept ordering.

02/06/2012 11:46 AM

Excellent service and excellent products!!

We ordered new heating elements for our heated rails the new elements arrived very quickly and were easy to install

02/06/2012 07:21 AM

Good product, terrible prewiring.

Good little timer, comes pre wired. Sort of. It comes incorrectly prewired, so if you make the mistake of assuming the factory has wired it ready to go it will blow up, as my first one did. Ordered a second, unwired and rewired it according to the sticker which came attached and works fine. Just 35 less profit for me....

02/05/2012 12:18 PM

Superb value for money with outstanding service

I bought an 1150x600 chrome curved ladder rail complete with element for just 139, including VAT and delivery. This was much better value than I had been quoted in local DIY stores or plumbers' merchants. I had a query before ordering and the customer services department could not have been more helpful. The ordering process was simple and the rail was delivered superfast. On inspection it was of great quality and the instructions were comprehensive and easy to understand. Being pre-filled it was easy to install the element. I cannot recommend this company highly enough. If you spend your money elsewhere then you've got money to waste!!

02/05/2012 09:16 AM

Excellent product, quick delivery

I was looking for a quality curved chrome towel rail with a specific dimension, was feed up of local electrical wholesalers quoting excessive prices & 48 hr delivery times, so late on a Sunday night l found this website, instant stock availability was shown, price included vat and next day delivery. Ordered 9am Monday, delivered by noon on Tuesday. Fitting was straight forward, very comprehensive instructions too. Customer very pleased which is always a bonus. Will definately use Geyser again & recommend them

02/01/2012 08:56 PM

Stylish,and practical

We bought this towel heater/radiator because we wanted something a bit more modern than a bog standard radiator or chrome towel heater. This towel heater is not only stylish and looks fantastic in the bathroom but also heats the bathroom alot more than our previous radiator. All our friends and family have all commented on how fab the radiator is. We would have no hesiations in buying again from geyser who provided a brilliant and very prompt service to us.

01/31/2012 10:41 AM

Excellent website making it very easy to choose just the right product!

Great website that is intuitively laid out making it very easy to choose an appropriate heated towel radiator for our en suite. It looks great in the room and is precisely what we needed. Excellent service, very prompt delivery and a great price. Many thanks!!

01/29/2012 06:48 PM

Geyser Colosseum Blanco Radiator

Bought a Geyser supplied radiator 2 years ago, excellent rapid delivery,no problems fitting it myself, good to go from day 1. Radiator is still going strong and we are coming back for more to match in a new extension. Great job Geyser, we need more businesses like you. Keep it!

01/25/2012 11:59 AM

Faulty Circolo Nero radiator replaced - no quibble

"Circolo Nero" Horizontal Designer Radiator (500h x 1195w): Good service all round - although the radiator started to leak after about 10 months it was immediately replaced by Geyser with no fuss. I really like the simple, clean look of these look of these radiators and hope to install more in the future.

01/24/2012 07:26 PM

Excellent service

good product, good value and easy to install

01/24/2012 01:19 PM

Superb

Great price, great service and prompt delivery. Would recommend and use again.

01/23/2012 02:48 PM

Great product & excellent service

Very efficient service, next day delivery of my tall black slimline radiator as promised. Now that winter is here it has had a jolly good test and it works extremely well and looks stunning.

01/23/2012 12:32 PM

good service, great product, good price!

We received the radiator witin 2 days of ordering it over the internet. The instructions are easy to follow. It looks just like on the website, and the best is that it heats up our bathroom nice and warm. I can only recommend geyser as it was a good service, great product and a good price.

01/21/2012 06:39 PM

A really good and efficient service, delivering a good product that was unfortunately difficult to fit, especially as the dimensions in the instruction were incorrect.

I was really imprsssed with the speed of delivery and the quality of the radiator now that it's on the wall, however the fitting was really difficult as there was no adjustment on the wall fittings. It was just as well that we checked the dimensions as the instruction information was incorrect. The towel rail fitting was not a good fit and clamped on to just one side at the rear. We had to fit some large washers to prevent it cutting into the paintwork.

01/21/2012 08:38 AM

It did what it said it would

I have fitted this chrome radiator into my bathroom, it looks brilliant, works really well and improves the appearance of the room. Much better than conventional radiators.

01/20/2012 11:40 AM

Excellent service that was so easy to use and prompt delivery of item

Impressed with how easy and efficient it was to obtain exactly what I wanted. Delighted with the towel rail and would certainly recommend your company. The electrcian who installed the rail has your details.

01/20/2012 05:05 AM

quality

excellent service

01/19/2012 09:55 PM

Good product and service

Very nice towel rail, arrived in crate well packaged. Lots of useful advice given by support team, and quick response too. Would use again.

01/18/2012 07:09 PM

excellent service and product

bought 3 electric radiators for bathrooms with underfloor heating. Look good and will come into their own when summer comes and the central heating is no longer required. Picked product up from showroom and staff were knowledgeable and very efficient.

01/18/2012 05:29 PM

I'm a 'Fan-task-stick' fan of 'Geyser'

This company were very helpful, professional, friendly and I would definitely recommend these to everyone...also their products look fantastic in my bathroom, it has added the finishing touches...thank you, thank you, thank you :-)

01/18/2012 09:27 AM

Fantastic service & quality of products. Absolutely thrilled.

Really pleased with everything. We looked all over the internet for the best deals and Geyser were competitive on all we wanted. One towel rail was even 100 cheaper than competitors. Very happy. Have even recommended you to others.

01/17/2012 05:32 PM

Full Marks for Excellent Service

Quick and excellent service.......will use you again

01/17/2012 11:46 AM

Does the job we wanted it for!

Slim, modern, unobtrusive and does the job we wanted it for. Our kitchen is cold and the job of putting in a radiator would have been a possible, but enormous task. The oil radiator warms the room, uses an already available socket and fits nicely between the breakfast bar and fride/freezer housing as there was no where else it could go. It also had to be black to fit in with my decor - should have bought one years ago. Very helpful chap on the telephone and it arrived promptly.

01/17/2012 09:03 AM

high quality products and service

easy website to use, photographs on site excellant brought 3 high end radiators, when they arrived looked just like the photos, if not better. Arrived on time. Spoke to members of staff who were very helpful, rang back when they said they would. I live in st albans, selling the same radiator for over 200 more.

01/17/2012 07:00 AM

Great quality service, quick delivery! Would definitely recommend.

I recently bought a brushed steel vertical radiator for my new kitchen extension. I now get numerous complements on how stylish it looks and am very pleased with the output. Very efficient service from seller, who also provided good quality advice!!

01/16/2012 07:08 PM

First rate service

Bought an electric towel rail radiator with timer. Well-packaged, good instructions , everything worked first time. Now have lovely warm bath towel--just right for this winter's freeze !!

01/16/2012 04:58 PM

Delighted. Looks good and was easy to install.

Absolutely delighted with this towel rail. It was easy to install,any minor problems were quickly rectified by following instructions. Looks good in the shower room.

01/16/2012 04:35 PM

I love this stainless steel radiator looks the part and very sufficient

Hi I had a new kitchen fitted quite modern so I wanted a radiator to match my new kitchen .Geyser recommended this modern stainless steel radiator and the heat from it is very good better than I expected.I am so thrilled with it.

01/16/2012 03:44 PM

friendly&reliable

Excellent product and very good service.

01/16/2012 01:15 PM

Absolutely Fabulous.

I purchased a mirrored radiator for my bedroom and it looks great! I have a small house where space is a premium, so I thought a vertical radiator would free some wall space, then I came across a vertical radiator with a mirror. Not only does it look great it serves an additional purpose too. I have already recommeded Geyser to serval people, some friends and others who have been doing work. I will certainly use them again when I refurb downstairs! 10 out of 10 Geyser

01/16/2012 12:34 PM

An excellent product at a very competitive price

Professionally installed in our log cabin just before Christmas. The electrician, himself, was very impressed with the quality of the product. So far it has proved to be very effective. I particularly like the range of heat settings, too. On the (although rather limited) experience gained to date, I would recommend both Geyser (good service and delivery) and its products without reservation and would have no hesitation to shop with them again.

01/16/2012 12:08 PM

Excellent product, excellent service

I purchased a vertical mirror radiator from this company whom I found after searching online. I tried B&Q but it was a 3 week delivery. Geyser offered next day delivery, spoke to them on the phone and they were more than helpful. Product arrived when promised and it looks fabulous in my hallway - worth every penny. I have recommended them to several people. Outstanding company.

01/16/2012 11:27 AM

Great!

Great! Up and running in no time!

01/16/2012 11:17 AM

Poor quality

I paid a lot of money for what should have been a quality stainless steel radiator and valves. The machined threads (for the valves) on the radiator needed so much PTFE tape its untrue, and there is still a very occasional drip. I suppose this was a budget stainless radiator, but at 415, is still a big price. Personally, I would recommend paying a bit more and buying a brand with an established reputation. I hope this helps.

01/16/2012 11:08 AM

Great Design heated towel rails

Good Product, works well, contempory design, i know have 3 fitted and work exceptionally well

01/10/2012 06:54 PM

excellent service

Even though very close to Xmas, the heated towel rail was dispatched promptly and arrived as stated - I would reccommend this company.

01/09/2012 08:48 AM

Paid extra for express delivery, but consignment sent out in 2 parcels, only one of which put on express delivery

The order process and staff were very helpful, but the fact that my order for a radiator with electric heating element was split so that the rad went as one Fedex consignment and the other parts as a completely separate Fedex consignment was rather perplexing and meant that I had to pay a plumber for a mornings work where he was unable to do anything because the parts did not arrive. Wouldn't mind if I hadn't paid extra for the pre 10am delivery.

01/08/2012 02:05 PM

Excellent product, brilliant service!

I ordered this Oslo stainless steel towel radiator, with summer electric heating element, for a client's bathroom. The rad was very well packaged, delivery was very fast & Geyser provided excellent communication by email. The radiator is beautifully made and looks SO much better than the myriad cheap chrome ones you always see (that usually start to go rusty within 12-18 months). It also gives out 2-3 times more heat than a comparable chrome one, so it heats the room, not just the towel. Easy to fit, too. Superb!

01/01/2012 05:08 PM

Impressive

I chose the black, upright, flat panel, designer radiators with chrome valves and am very impressed with the prompt delivery, the quality of the product, and customer services aftercare. All the staff i spoke with, were friendly and helpful. I had a minor issue with my radiators, which was easily resolved, however, Geyser were very willing to ship replacements, for delivery the next day. This was not necessary. I intend to use this company again, when i have my extension later this year, as i have complete confidence in their committment to customer satisfaction. My friends have all commented on how much they like the look of the radiators. Before i chose them, i had been worried that they might not give out much heat but i am very pleased with the heat output, and the radiators operate silently. I am absolutely delighted with my purchase and think they look stylish and contemporary. They represent good value for the price.

01/01/2012 11:43 AM

A Really excellent product

We were really pleased with the Heated Towel rails that we purchased. With the underfloor heating we just needed a product that kept the towels warm and snug. They looked smart the price was right so we were all happy.

12/30/2011 04:26 PM

Great product

I searched for some time for a bathroom radiator that was just the right size and found this one. The radiator looks good and appears a quality product. It was also easy to fit. It arrived promptly and was well packaged.

12/30/2011 01:14 PM

Very fast service and a great price.

The heated electric towel rail works brilliantly. Heats up my cold wet room and dries the towels. Does exactly what it is supposed to do. Brilliant.

12/29/2011 05:54 PM

Great Service

Very easy to use website and ordering system with prompts for additional items you might need for your installation. Next day delivery as promised and now the heated towel rail is installed everyone is happy.

12/29/2011 02:20 PM

Prompt service

Quick delivery, good quality product, well packaged, so no damage during delivery. I would use this company again.

12/26/2011 09:20 PM

Great company, good comms

We had a great experience using Geyser. The wall radiator that we wanted was out of stock (but it told us that on the website before we ordered) we chose to place the order anyway and they told us the estimated date they would be in touch. They did indeed get in touch in the timeframe and organised to send the rad out by courier the following day and it arrived as expected - Great!

12/24/2011 08:20 AM

Stylish radiator but plastic feet for the pipework was a Shane.

I love my towel rail it sets off the slate floating shelf and is a feature in its own right. I am very pleased with my product. Due to the plastic feet looking tacky in comparison I decided to hide the pipework which meant that the extra pipes purchased were a waste of money but the towel rail looks classy as it should. The rail is high quality and everybody comments on the design.

12/23/2011 11:18 AM

does what it says thank you

The product is excellent came in good time.

12/22/2011 02:44 PM

This is how internet trading should work. Reliable and fuss free!

Impeccable service and easy to follow, informative website. Deliveries match the pricing policy, both very reliable and competitive. Merry Christmas!

12/22/2011 11:13 AM

Great quality and very powerful.

I've just had my radiator installed and am very impressed by the amount of heat it gives. It's beautifully made and is a real classy addition to the room. Many thanks

12/21/2011 01:39 PM

Great looking towel rail, quick delivery.

We are so pleased with the electric towel rail we purchased. It has made such a difference to our bathroom, our towels are beautifully warm and dry really quickly.The towel rail itself looks so stylish! The next day delivery was great. Would recommend to anyone.

12/21/2011 09:35 AM

After sales service is the worst I have ever experienced

Towel rail was damaged, which we did not notice until it was installed. Geyser refused to replace it as we did not notify them at time of delivery - the damage was small dinks on two of the tubes which was very difficult to spot on first inspection. Not impressed with their customer service!!! Have written to the MD but no reply as yet.

12/20/2011 09:31 AM

excellent overall, product communication and delivery

The product was excellent, delivery when we wanted and quick, communication via e-mail also great overall cant fault you. Thanks.

12/16/2011 07:00 PM

Excellent

Bought a grear radiator that has style and was very competitivrely priced vrs the 'sheds'. asked advice as a layman and was steered in a way that saved money. Delivery was painless - so great experience and will come back...

12/16/2011 03:04 PM

excellent product and very quick and reliable service.

Product was of very good quality and delivery was quick. I even called the courier service who was more than happy to help by giving me an estimated time of delivery.

12/16/2011 06:24 AM

Very pleased, now my bathroom is lovely and warm!

Easy to fit and the results are great, warm cosy bathroom, plus warm dry towels. :)

12/15/2011 01:27 PM

Great looking and easy fit

Really like the look of the radiator, everyone has commented how much they like it. Very easy fitting to the wall and the instructions for electrical fitting were easy to follow and all is working fine with the timer. Very happy with purchase and cannot fault service either. Many thanks

12/14/2011 07:15 PM

Excellent product and service

I have installed a towel rail, with thermostatic element and the seperate timer. The towel rail and element appear to be of very good quality and were straightforward to install with the enclosed ,clear, instructions. I now have excellent contol over the towel rail temperature and the timer allows me to program several "Off" times in case it is left on (as well as switching ON/OFF times). The web site was the best I came across, and the company communication, and delivery was bang on. A little more expensive than some other suppliers, but well worth it in my opinion. The finished product looks great.

12/14/2011 06:55 PM

Very quick service

The new towel rail element arrrived very quickly indeed, I found the website very easy to use and having spoken to someone in the phone a week or two back I can say their "human" face is equally helpful. Thoroughly pleased with this firm.

12/13/2011 11:53 PM

Brilliant service

Really impressed site is easy to use ,delivery was very quick couldn't reccommed them more highly

12/13/2011 03:04 PM

Just the job!

Quick delivery. Easy and complete solution to dual-fuel towel rail with timer. Neat design complements our new bathroom. And price was competitive.

12/12/2011 08:54 PM

Top notch service and support.

After 4 years of continuous use our electric towel rail element failed. I was given speedy and helpful advice and following my order the item was delivered the following day. Excellent service. And your prices are very competetive. Thanks very much, you're top geysers as far as I'm concerned.

12/12/2011 07:33 PM

great

order a electric towel rail, with a temperature control,very pleased with the service and product , that I ordered another one.

12/12/2011 01:52 PM

Looks nice, mounting options flawed

Website was good, but the recommendations to go with the product were flawed. The right angled valves didn't fit as the mounting brackets for the radiator don't project it far enough forward to allow enough space between the angled valves and the wall. Needs to be supplied with stand-off brackets for the rad. in order to use the r/a valves

12/12/2011 08:33 AM

slight problem with incorrect item shipped but sorted out very quickly.

Items supplied were great and work very well. The temp control plate should be supplied with every towel rail! The 2 hour function is perfect. Paul was a great help in sorting out a small problem where the wrong items were dispatched but correct items arrived next morning. A minor problem sorted out quickly do not detract from overall great service, quality and price.

12/11/2011 11:25 AM

Fantastic!

Order ( oil filled heated towel rail ) delivered next day. Looks terrific and functions extremely well. Would recommend without reservation.

12/09/2011 02:05 PM

Fab radiator, gets much hotter than you'd think!

Realy pleased with this electric only towel rail/radiator. Its really solid and heavy, excellenty quality finish and very efficient; heats up quickly too. The electronic control pad that comes with too is a really big bonus and works very well. You can press the '2 hour' button first thing in the morning and it will warm up for the morning rush and will turn itself off again when the 2 hours is up.- brilliant, or you can have it on varied heat settings on constant. Would definitely recommend. UPDATE 1YR ON STILL BEHAVING IMPECABLY AND DOESN'T COST THE EARTH TO RUN. V.PLEASED WITH IT.

12/07/2011 06:37 PM

Painless

I found the whole experience of buying from Geyser straight forward and painless. Delivery was on time as stated, fitting was easy and quality excellent. I would not hesitate to recommend Geyser to any friends or family.

12/04/2011 07:09 PM

Good price, speedy delivery

I had searched the net for a suitable towel warmer and happened upon Geyser. They have an excellent selection of products at very competitive prices. Delivery was swift and the rail looks great in our new en-suite.

12/04/2011 02:03 PM

fast and excellent value

We separately ordered variable heat towel rails. The products arrived very quickly and we are very pleased with how they look and work.

12/04/2011 01:07 PM

Good service, so far great product!

Recommneded

12/03/2011 09:45 AM

Great products and excellent customer service

We needed to source an affordable electric radiator and towel rail, with an eye on style and quality. The Geyser range gave us exactly what we needed. Staff were courteous and helpful, and provided excellent technical support. It makes a pleasant change to deal with a firm which believes customer service still matters.

11/30/2011 09:09 PM

Makes all the difference

Making the order on the website was easy all the way through to delivery. Also I must add this was the cheapest place by far on the internet for this beautiful quality rad. Our "Hudso Nero" Black Landscape Radiator (510h x 600w) looks even better in reality then in the pictures on the website. We are so pleased with our purchase, it makes our bathroom look a million $$$.

11/30/2011 07:53 AM

Very prompt service.

The company was really helpful when I queried why the valves I had ordered had not been dispatched and it turned out that they had been packaged with the radiators but my plumber overlooked this.

11/29/2011 05:29 PM

very customer service orientated staff

I was disappointed with a large DIY store who said they couldnt deliver a mirrored radiator for over a month. I found yourselves on the internet and from ringing through with my original enquiry it was plain sailing all the way Your staff were friendly yet professional They confirmed the price and how to find out when the radiator would be delivered When I rang back, they found my order straight away and knew what I was talking about I would certainly use you again

11/29/2011 01:03 PM

Good product, good service, good price.

My complete order was delivered quickly. Radiator and components fitted (no parts missing) Good customer support when I discovered one of the components I had ordered was lost by the plumber fitter. Thanks to Alan.

11/28/2011 08:08 PM

excellent

Good communication, fast delivery, goot condition. Exactly what we've been looking for

11/23/2011 03:27 PM

Nice finish, too small

Liked the finish and the easy fitting, however overall it is too small to hang anything bigger than a hand towel on . In hindsight I should have simply bought a wider radiator. Love both the radiators I puchased previoulsy from Geyser and did not review.

11/21/2011 06:41 PM

Great product, excellent service

The towel rail was delivered promptly and looked great. It was a doddle to install it was fitted in approx. one hour including the electricians wiring. I decided to wait a month until reviewing the towel rail to properly evaluate its performance and efficiency - I must say it works even better than I was hoping...I have come on a timer for two hours in the morning before I get up and after my shower the towels are no only dry but also nice and toasty warm. Also I haven't noticed any significant increase in our electricity consumption so I am very happy with it and would definitely recommend it.

11/21/2011 05:28 PM

perfect in every way

first class. speedy delivery,good price

11/21/2011 09:49 AM

Geyser are "diamond geezers!"

One of the best online purchase experiences ever. Top quality large product, delivered quicker than a letter, product works perfectly, no problems at all. Great price even with delivery to Ireland. A Company I look forward to dealing with again and recommending to all. Thank you.

11/17/2011 02:07 PM

Don't get hot and bothered - ordering and service was like water off a geyser !!

Once we had found the supplier who could provide the exact towel rail we needed i.e. horizontal for under a window! Everything went o.k. ordering , delivery and a friendly chat with a member of staff when they 'phoned to tell us of impending delivery which came exactly on the day and time given. Now installed and being used to give us lovely warm towels and takes the chill of the bathroom handy when in the 'nudy'.

11/16/2011 07:55 PM

Exactly what it was said to be & delivered within 2 days. Top quality & so easy to instal.

I would recommend this product to anyone & everyone. It is good quality, well made & looks superb. The only comment against would be why not a white cable? - but that's being pedantic.

11/15/2011 08:49 PM

Excellent product, arrived on time, overall great service.

The towel rail is great, it heats up quickly and retains the heat for up to an hour or so after switching it off. The variable heat device is a great addition as you can adjust the setting depending on the temperature in the room.

11/15/2011 07:27 AM

My easiest online purchase

Quality experience all round polite, honest, and every aspect of installing a radiator explain in simple language i ended up feeling good after buying something and that's a first!!

11/13/2011 10:47 PM

Great Rad Delivery Service But better Empoli product documentation required

Empoli Chrome Mirror Radiator and a Chrome Straight Heated Tower Rail (350MM wide) with a dual fuel Variable Heat Pack and relevant chrome thermostatic valves ordered on 13 th October and delivered the following Morning . All intact on inspection . Final fitting was done in small cloakroom on 2nd November . They look great. There were no problems in fitting the towel rad as the rad and fittings worked well . However, with the Mirror Rad we had problems with the instructions supplied and the quality of the brackets supplied . The instuctions did not relate to the supplied rad .We had to calculate bracket positions ( Wish the diagram on the web site had been included as this shows critical dimensions but is wrong as the brackets supplied are 2 LH and 2 RH) The brackets with the supplied wall plugs and bolts always pulled out of wall when the rad was presented to them . We had to rejig the fitting to the wall to prevent this pull out with other fittings.Both rads appear to be of good quality and provided the exact effect I was hoping for . Overall Geyser provides a good web site and service in delivering items promptly within less than 24 hours from order . With correct Supplier documentation and a more robust wall fitting for the Empoli Mirror rad I would upgrade my 4 star to 5 star for Geysers products and service.

11/13/2011 03:09 PM

Style AND substance!!

We were looking for radiators with a 'narrow footprint' to replace our towel heaters as they simply weren't heating up the bathrooms during winter. It took a bit of searching trying to find a radiator that would generate enough heat and also fit into a narrow space but Geyser had an immense range of options. The Circolo Blanco ticked the boxes in terms of the numbers i.e. wattage, but what came as a pleasant bonus was the looks of these radiators- in fact, we ordered two, one for the main and one for the guest bathroom. Not only do they do the job of making the bathroom nice and cosy first thing in the morning, but, considering that radiators are just for supplying heat, they are beautifully finished and look really nice so they tick the box on the aesthetic front as well, for what it's worth!! A word of caution- do read the instructions about the valve fitting and make sure your plumber does too, as they need to go underneath with these! Finally, the prices are good and delivery very prompt.

11/13/2011 09:42 AM

quick delivery, great product

We ordered a heated towel rail from Geyser. The product was delivered promptly. The towel rail works perfectly, and it looks great. It also cost a lot less than similar products at some of the box stores, and its performance is rated better. All in all a great deal, and will order from Geyser again!

11/11/2011 12:31 PM

Excellent towel rail

Keeps the towels dry and the room warm. This is our only source of heat in our bathroom and it is keeping it warm economically. Its large size means that you can get large bath towels and a hand towel and still have metal exposed to provide heat.

11/07/2011 10:21 AM

Brilliant Service!!

Brilliant Service!!

11/05/2011 03:47 PM

Thoroughly excellent

Very good choice, much better than the other websites. Also, really thought through, we managed to choose exactly the right rail, both from a design and a technical viewpoint (where other websites were really weak). Delivered next day, as promised, in delivery window. Excellent quality product, installed myself, which was made possible by clear website warnings about tricky parts. Looks great and works great.

11/04/2011 03:34 PM

The produict was delivered when promised and when easily fitted it has operated as expected.

The Geyser web site was easy to navigate to see and choose the heated towel rail I was looking for. The delivery time was clealy stated and the item arrived when expected. The fact that two were delieverd was immediately accepted by Gyeser and the exta one was collected the next day without any hassle for me. The towel rail is now installed and operating exactly as I had hoped.

11/04/2011 12:47 PM

Buy from no one else

If you were like me and looking for a radiator with a contemporary look at a not out of reach price then look no further than Geyser. Do so and you'll waste your time. This is the only site I found that was easy to navigate, gave an exact full depth description and photos to boot. I'll like to say thanks to all at Geyser for a top notch service and for making my decision an easy one.

11/02/2011 07:19 PM

Towel Rail great, timer dodgy!

The Towel Rail is finished to a high standard and works very well. I would certainly recommend it. We fitted ours with the associated timer control. On switching the timer on it immediately blew the fuse. On checking why this occured our electrician, having wired it up as per the instructions, discovered that the timer had been wired internally incorrectly. A potential fire hazard. He subsequently corrected, the presumably manuufactory error and it now works perfectly. I suggest Geyser check that particular batch for any other 'problem' timers.

11/02/2011 07:15 PM

Brilliant

Ithey were brilliant from start to finish. I ordered a towel rail and the quality is brilliant. I paid for next day delivery before 10am and that's exactly what I got. I would highly recommend them.

11/02/2011 06:14 PM

Excellent service and great products

I ordered the radiator and received it the following morning so you can't get better than that. It is a fabulously good looking modern radiator and I would not hesitate to buy from Geyser in future.

11/01/2011 08:32 PM

excellent service

great product ,very helpful staff and very resonable price

10/31/2011 11:47 AM

Great product and great service!

We were looking for a stylish and well made electric radiator for our conservatory and the product did not disappoint. The service was exceptional, very straightforward and quick ordering process and fast delivery. One thing to note is the distance from the wall to the front face of the radiator is 70mm rather than the 100mm advertised, which is great as it takes up much less space! We love our rad!

10/30/2011 07:21 PM

Excellent service and advice

Alain at Geyser has been extremely professional and helpful. The communication with him was excellent. When I needed to exchange a radiator due to size there was no problem- it was dealt with efficiently. The radiators are lovely quality and the prices are very competitive. Many thanks.

10/29/2011 10:35 PM

Good Products!

if your looking for stainless steel radiators which are not silly money then look no further. good quality products sent quickly and well packaged.

10/29/2011 05:39 PM

great looking product - enhances bathroom

good website with excellent images of products. good range of designs and sizes. My radiator was ordered one arrived next day as promised. Now fitted in bathroom outstanding quality, easy self fit, supplied with adequate technical information. Would recommend Geyser.

10/29/2011 03:10 PM

Brilliant item, fantastic serice.

We were thrilled with our towel warmer - nice cosy towels for winter and a great looking piece of equipment.

10/28/2011 11:43 AM

Great service: great price

I was very impressed by the total shopping experience with Geyser. The website was easy to navigate; the communication was first rate; the delivery was expedient; the quality of goods and packaging was high and above the price was excellent.

10/26/2011 06:48 PM

Excellent service

This is a first class Company to do business with and will be using them again for sure !!

10/26/2011 01:21 PM

Great looking, easy to fit

Really nice looking radiators, very slim once mounted on the wall. Easy to fit once you have the brackets mounted in the correct place. You have to have nimble hands to do the grub screws up that hold the radiator to the brackets.

10/25/2011 02:17 PM

Excellent web-site. Easy ordering process.

We don`t order much on-line but having failed to locate an electric towel radiator which was powerful enough for our needs we used your company because of the large choice available. Your web-site was very informative and well set out with lots of pictures and information. The product arrived on time , well packed and with all relevant instructions. We have been very pleased with the service provided from start to finish and would happily recommend your company to others.

10/24/2011 11:52 AM

Makes the bathroom look a million dollars

You can't get better service than this next day delivery; the product is top quality too. I'm very impressed as was my plumber.

10/23/2011 01:10 AM

Does the job perfectly, just what I wanted.

Purchased for use as supplimentary heater in large airing cupboard. Fitted with your on/off programmable timer gives me complete control. Fair price. Delivered as promised. Well packaged (unlike some items I've received). Nice follow-up after ordering. Would not hesitate to use Geyser in the future. Regards !

10/20/2011 08:08 PM

instant turn round

One of the few firms to have the item I wanted. Bought it on-line one evening. It arrived next day, excellent service.

10/19/2011 07:48 PM

Excellent!

Just what I needed and at a good price. Delivered next day and in excellent condition. Easily fitted and working fine. Thanks.

10/19/2011 09:26 AM

Hot product and service

Excellent product and next day delivery am. Could not be more pleased. Well done to everyone at geyser!!!!!

10/17/2011 10:11 PM

Excellent

Fast delivery, well packaged. Couldn't find the item I wanted anywhere else and reasonable pricing. Thank u.

10/17/2011 10:03 AM

Service excellent ordered one day arrived the next

Having used your website and your help pages I was able to order what I wanted easily. I would recommend the service to others.

10/13/2011 09:55 PM

excellent service

Website was very accessible, ordering couldn't have been simpler and delivery details were very informative. Product was delivered as promised and is now in place in bathroom and is doing a wonderful job. Will definitely recommend and use this company again for any other heating requirements

10/13/2011 10:46 AM

delivered quickly

no issues, ordered, delivered, done

10/13/2011 09:08 AM

Great item

Am rating on looks and delivery as we have not fitted the radiator yet. The delivery and service were excellent, it came when we were advised it would without any problems. The radiator itself is just as described and is a great looking designer radiator, we are very pleased.

10/11/2011 07:24 PM

Good product good price.

My only criticiam was the instructions could do with being a little clearer.

10/10/2011 11:24 AM

Shop Geyser. Don't go anywhere else!!!!

We recently purchased a new electric towel rail from Geyser. First of all, their website is outstanding! Clear, easy to follow information, great photographs, including close-ups, perfect links to associated products. It made the whole shopping experience a pleasure, where often it can be quite a confusing task. Next, the product prices are extremely competitive, the product arrived promptly, with good communication during delivery and the product is as described and as good as it looks in the photographs. It is now installed and we are thrilled with the purchase. Thank you very much Geyser!

10/10/2011 07:28 AM

Good quality product.

Web site was not updated with stock issues, had to change radiator size. No cost on upgrade. Well packaged & good delivery.

10/09/2011 11:38 PM

good service - shame about damage to radiator

Despite email to company advising damage to radiator - did not get any response.... very disappointed would have liked at least a reply.

10/07/2011 10:28 PM

Excellent Service Great Product

Very Good company to deal with. Feels like a family run business. Would recommend to anyone.

10/04/2011 02:09 PM

Prompt service and good quality product

I was very pleased with the quality of the heated towel rail, which was well packaged and good value. Thank you.

10/04/2011 12:45 PM

Toasty

Brilliant heater, good to look at and very efficient. Having the variable heat is great and it responds very quickly. Definitely takes the chill off my bathroom. Would recommend this to anyone.

10/03/2011 11:13 PM

Happy to deal with Geyser again

I experienced a small problem with the initial delivery, but this was quickly and efficiently resolved. Now happy with the installed product.

10/03/2011 01:30 PM

Great product, great service!

We love the radiator - it looks stunning in our new kitchen. It was delivered on time and in excellent condition. We had some queries with regards to the fitting and the valves, and contacted sales and spoke to Paul who was really, really helpful. Later, we had problems in fixing the two towel rails. With Paul's help we were able to overcome the problem. Your website is really easy to use, the pictures of all the products are accurate and the additional information on heat conversion are invaluable. Thank you Geyser - I would definitely use you again and recommend you to others. Thank you Paul for your exceptional customer service and patience!

10/02/2011 07:47 PM

Excellent service.

I ordered two electric heated towel rails and electric timers for my attic conversion. They were shipped promptly and arrrived well packaged. The units were very keenly priced, they work perfectly and have been admired by anyone who has viewed them in the two ensuites. I would recommend anyone, without hesitation, to use Geyser and I know I will be using them again in the future. If only all online business's were as easy to deal with!

10/02/2011 06:18 PM

Excellent product

No problems at all, excellent delivery time, great looking radiator.

09/30/2011 09:34 PM

site couldn't be better for a first time user!

Every type of heated towel rail you could wish to sort through, either by price or style, you cannot fail to find the right rail at the right price for the right project. The customer service as well as the product(s) are absolutely first class together with the promised next working day delivery, plus an easy and straightforward website to navigate and use, all adds up to a first class on-line shopping experience - thank you! Electric towel rail installed together with timer, with clear instructions for the installer - no probs, job done.

09/30/2011 05:55 AM

Excellent service, very helpful

I made a mistake with my original order. Geyser responded very quickly, stopped the delivery and sent my new order next day. Everyone was very helpful. The product is good as well!

09/30/2011 12:04 AM

Excellent

Thank you for the phone call after I placed the order which helped me to get the correct items. We got them installed at home two weeks ago and have been suing the towel heaters since.

09/29/2011 11:19 PM

Good service, fast delivery, great product.

not much more to say really, except I am very pleased with the product, price, service & delivery. Spent a lot of time searching the Internet for a good deal and wasn't disappointed. Look no further.

09/29/2011 10:18 PM

Fantastic company highly recommend

Hi Just to let you all know i am over the moon with my new towel heater fantastic service from start to finish could'nt fault anything and the heat is excellent worth every penny

09/29/2011 02:49 PM

Works a treat! No more horrible damp smelling towels.

Geyser responded quickly to my email questions regarding the Tesla TCP200 Thermal Control Plate and so I went ahead and ordered it and it arrived within a couple of days. I can now have a shower in the morning, switch on the 2HR function, leave for work and come home to dry towels.

09/29/2011 01:37 PM

great advice& great service

I explained my problem,they listened understood and solved it.Delivery was very quick & the rad is top quality.

09/29/2011 12:50 PM

Great speedy service good quality product.

Saw what I was looking for on website ordererd that night was delivered very quickly and all parts were in excellent condition looks good in the bathroom. Geyser have a good selection of odd sizes most companies dont even stock or have heard of !

09/29/2011 12:43 PM

Excellent all the way!

We bought a radiator from Geyser recently and were very impressed with the range of styles available, service and quality of the item. There was a slight delay with the despatch but we were kept informed and the matter dealt with professionally. We will definitely use Geyser in the future and not consider any other supplier. Why would you go anywhere else when you get quality and efficiency at a fair price?!

09/29/2011 12:21 PM

quality in every way

Easily the clearest website from "what we make and why" to "how things arrive and what you do". Really good range of products. Documentation clear, delivery promises kept to, and the rail looks good and works brilliantly.

09/29/2011 11:52 AM

Looks fabulous!

Definitely a style statement. Everyone comments on it when they walk into our living room. Looks great. Haven't had it on yet as heating hasn't been required but am expecting great things. We bought it having seen it in a house my husband was working on I'm very fussy with my design so it must be good!

09/29/2011 10:59 AM

superb customer service, knowledgeable and helpful staff

I found Geyser purely by chance and was very pleased with the great choice they had on offer. The website was easy to use and the facility to 'try before you buy' for a small fee is a brilliant idea. As an interior designer this sort of service and quality is priceless- Thank you so much.

09/29/2011 10:46 AM

Great staff to deal with and an excelent experience all round

We search high and low for a decent supply decorative towel heaters and we came accross Geyser at the Grand Designs Show in Birmingham. Delighted for what we saw and pleasantly surprised of the price in comparison to other suppliers we reaserched. All in all we were very pleased how we were dealt with from the original choice of towel heaters through to delivery. We even had a situation where we had a slight issue with one item and it was replaced the next day, service EXCELENT and a pleasure to deal with WELL recommended

09/29/2011 10:40 AM

Good website and efficient staff to deal with enquiries

Geyser set up the account, issued e-paperwork and delivery advice with great speed and efficiency. When I had a problem logging in to my account, I was able to speak to an assistant at H/O without delay. She was straight on to it, helpful and sorted it out quickly. The goods arrived promptly, were well packaged and what I asked for! A positive first purchase.

09/29/2011 10:31 AM

TCP200 Towel rail controller: Product functions as expected but poor design, from an installers point of view.

No problem with Geyser, I received very good customer service, and the product works fine, as expected, and the extra IPX5 rating is better than some competitive products. However I still have serious issues with the build quality and will not purchase again unless these are addressed. 1. These units are to be connected to 230v wiring, normally twin and earth in a domestic environment, and probably solid core 1.0 or 1.5mm if wired off a fused spur. The terminal blocks are small and delicate, and connected to the Printed Circuit Board (PCB) only with 2 dabs of solder. Not suitable in my opinion, and far too easily broken when using a screwdriver to ensure a good electrical connection. In fact the first time I tried to install one the terminal block twisted and snapped off with very little pressure. 2. The unit is designed to accept a flex cable which is attached to the heating element. This too is meant to be wired directly to the tiny terminal blocks on the PCB. The unit contains no means of restraining the cable. Any other accessory on the market designed for a flex outlet will have (or should have) some form of cable restraint. It would only take a small tug and the flex would rip the terminal block out of the PCB and no doubt the entire unit would need to be replaced. This is very poor design, in my opinion, especially given the relatively high price for what is an extremely simple bit of technology.

09/29/2011 10:28 AM

Great products Great staff

WOULD RECONMEND TO BUY FOR THESE GUYS

09/29/2011 10:22 AM

Cannot fault the service.

Radiator arrived in the North East of Scotland within 18 Hrs of placing the order. Well done!

09/29/2011 10:08 AM

The complete package!

Product great, Delivered on time promised, Competatively priced, Parcel in good order!

09/29/2011 10:07 AM

Very dissappointing

Rad arrived without fixings and heating element or instructions which only came to light when opened several weeks after delivery. Had to buy the parts again because over 14 days !!! Have many rooms to complete on our refurb project and lots of rads to buy ... but will not use Geyser again. Instructions were meant to be emailed .... never arrived.

09/29/2011 10:04 AM

EXCELLENT PRODUCT, PRICE AND SERVICE

EXCELLENT ALL ROUND

09/28/2011 08:49 PM

Not hot under the collar with this product,but hot under the wet towels

Very satisfied with the service and the product looks good in the bathroom and performs well. Minor problem with thermostat in that having tightened it it was not quite facing the way I wished.

09/28/2011 06:03 PM

Happy buyer!

Good company to buy from. No problems and quick to post out.

09/27/2011 08:53 PM

Wow factor!!

The radiator looks fantastic it arrived promptly and puts the finishing touch to our bathroom thank you

09/27/2011 03:20 PM

excelent service for the customer

I find your website informative and helpful. You have included all the info I wanted to know about the product. The prices are good and the delivery excellent. My towel heater is installed and works well. Thank you

09/26/2011 09:35 PM

Excellent Product

The Mirus Chrome electric towel rail is ideal for our new bathroom. It is set far enough from the wall that towels can be draped on it easily. Sunday nights only require one bath towel, dried between uses, rather than three we used to use. However, I would suggest that a warning notice be prominently displayed on the packaging for the heating element, pointing out the requirement for the rail to be vented before first use. Our bathroom installer insisted we use our own electrician (that he recommended). This meant that the installer could deny any responsibility for the electrical connection of the towel rail. No doubt the electrician (could I get hold of him) would say he was only asked to connect the towel rail, not install it. The upshot was that the towel rail wasn't vented during 'installation'. When I first used the rail it blew a blanking plug through the ceiling, producing a 5" hole, and sprayed hot water over the wall and floor. Fortunately no one was in the bathroom at the time. Had they been, a serious injury may have been sustained.

09/26/2011 12:16 PM

Excellent first class service and goods.

I Googled the towel rail I was looking for and came up with a company called Geyser. My husband said 'that sounds dodgy' but how wrong he was. The towel rail arrived two days later and they kept me informed of the delivery carrier and a tracking number if I should with to use it. All the parts were carefully packed and we are delighted with our purchase. Well done for providing a service which I recommend to one and all. Excellent.

09/23/2011 05:06 PM

simply the dogs bollox!!

after a lot of searching & advice from various people about where to get a towel rall that would complement my new bathroom ( try screwfix it's cheap or B & Q it's cheaper) it was a case of you pay for what you get as they looked cheap. I stumbled upon this company on the web. In stock, shipped that day & did arrive the next day, well almost, as the Fedex driver drove right past the house & returned to the depot as he couldn't find it! It was dearer than the rails at the above outlets, but not by a great deal & it looks fantastic in polished chrome against the black ice wet wall, with digital thermostat a & dark grey electricial cable instead of the standard white.

09/23/2011 03:29 PM

Fast and efficient - kept us informed along the way.

Good web site with accurate product description. Speedy order processing and dispatch. Good communication via e-mail. Already used the company twice, will be back again soon.

09/22/2011 06:44 PM

Good Overall Service

Good communication throughout and prompt service. When asked a question got back to me very quickly. The only thing that let down the experince was Fedex, in they failed to deliver the next day resulting in a waste of a day waiting for it to be delivered and not getting the product until three days later :-(

09/20/2011 06:05 PM

first rate

we have purchased this heater from tap trade now geyser once before and were delighted with it ,so when we needed another radiator heater we naturatly turned to the same company,although because the name had changed we were unsure whether it was the same company,we first heard about tap trade from a neighbour who was very pleased with his heater Thanks Geyser

09/19/2011 10:31 PM

A great product and unrivalled service

i can't say I wasn't a bit worried about buying from Geyser, the product was much cheaper than anywhere else and the name? I shouldn't have worried though. The radiator is excellent quality and customer service really is second to none. I had a number of questions that were answered by return and a partial refund was credited straight away. Fantastic.

09/18/2011 12:23 PM

Top service

Great price and delivery, looks great on the wall, excllent!!

09/17/2011 11:04 AM

Good product - poor wiring instructions

The CED FT7E Control Master was received promtly and appears to be a good product. The wiring instructions, however, are incomplete. With a bit of common sense and a check on line found others had experienced the same problem and agreed that both neutral wires are inserted in the same terminal.

09/15/2011 07:41 PM

Competitive price, quality product, quick delivery.

No more to add really!

09/15/2011 09:15 AM

Great product, good service

Good all round. Great delivery system. Delivery is always on time All in all a brilliant service

09/15/2011 08:59 AM

Does what is says on the tin

Delivered very quickly. My electrician didn't have any problems fitting it and it heats up well. I have a small bathroom and it was bought not only to warm my towels but heat the bathroom too....so we will see what winter brings.

09/14/2011 04:34 PM

Great heated towel rail

Towel rail is good quality and looks great in the bathroom. Works really well too. Delivery was fast and efficient.

09/12/2011 08:28 PM

As good as it looks.

We bought an electric curved towel rail. It looked great in the pictures on the web and just as good when it arrived. It came the very next day as promised. I would highly recommend both the radiator and the service.

09/12/2011 11:45 AM

Very helpful and quick response

The dual fuel pack in chrome was very easy to instal and is very attractively designed.

09/11/2011 11:28 PM

Excellent service and product

We ordered a small electric towel rail radiator from Geyser for our new shower room. It arrived the next day as promised, well packaged, and we are delighted with it. Just the right size and very reasonably priced too. Would happily recommend both the radiator and the company.

09/11/2011 08:52 PM

one of the few companies that know what customer service is !

I have ordered a few products from Geyser now and whether its via online or direct - the process is so easy, and the quality of the goods is great value for money.

09/07/2011 02:09 PM

Excellent service, great customer service, prompt and reliable!

This is my second time ordering and I was not disappointed . This is how a company should be run, it has a small company feel but you know you will be looked after! Good value for money products and good service. If you want radiators look here first!

09/07/2011 12:16 PM

Efficient and quick delivery

Was kept fully informed by email of despatch etc. Radiators were delivered very quickly and no problems with installation.

09/06/2011 11:47 PM

Great rad. Fitted no problem, and getting lots of WOW comments.

Great rad. Fitted no problem, and getting lots of WOW comments.

09/06/2011 09:48 PM

Good product, and quick delivery

Delivery was quick, arrived the next day, as it said it would. Would buy more products, when I need them.

09/06/2011 03:05 PM

excellent service, but goods had to be replaced.

The ordering and delivery service was excellent. The item was a chrome tube on tube towel warmer. Small "gritty" type of imperfections were found on the chrome, and as the item was to be installed in a bathroom i was concerned that they would promote the creation of rust. Upon notification a replacement was arranged for next day delivery and the original returned at the same time.

09/04/2011 08:18 PM

Excellent customer service.

We ordered our rad on Sunday and it was delivered on Tuesday. The packaging was dented and before opening I phoned to advise of this. Immediately I was offered a replacement item. However, we agreed that I would unpack the rad to check if it was damaged. It was unharmed and we now have a brand new rad in our study. Would certainly use Geyser for any future similar purchases.

09/02/2011 10:02 PM

very stylish centre piece to any bathroom.

very happy with my purchase and very respectable price even with delivery would definitely reccomend to a friend.

09/02/2011 11:26 AM

Excellent!

Excellent product!

08/31/2011 09:05 PM

Great product that looks great also!

I needed to obtain a themostatic control for my electric towel rail and this product in conjunction with the programmable timer were just right. Even the electrian was impressed with the products.

08/30/2011 11:40 AM

Absolutely Exquisit

I love this radiator it was the perfect finish to our new shower room, the price was good, the quality outstanding, fastest delivery ever, in fact everything 100% satisfactory.

08/29/2011 08:38 PM

great geyser

i purchased a radiator for my new bathroom, an boy was i pleased with what i got ,now you would think you are in the ritz suite.

08/29/2011 11:27 AM

Excellent product and service, thank you.

Although we have a radiator and towel rail connected to the central heating, in summer the towels remained damp, so this electric towel rail is just what is needed to dry the towels and take the chill off the air on cooler mornings and evenings. The service from Geyser was excellent, thank you.

08/29/2011 09:41 AM

FIRST CLASSS PRODUCT,FIRST CLASS DELIVERY.

I was really pleased with the rad it was real quality.It looks just like the one @B&Qbut40 cheaper,easy to fit even for a do it yourselfer.

08/25/2011 04:54 PM

It was as easy to fit as stated in the provided instructions.

It was delivered as promptly as stated on the online advert with clear and concise fitting instruction. The product was fitted and working on the same day.

08/25/2011 09:31 AM

Disappointing

I stick to my point as when you go via google, the web page says 'Delivery Included' and the link to 'more info' requires stamina to get to the heading 'Accessories under 40 Postage fee'.As the part costs 39 why not just say plus 6.50 on that page! Apart from sneaking in postage costs on the last page, the terminals were too small for double wiring and the lack of an earth terminal is daft.

08/24/2011 03:38 PM

Fabulous

The radiator arrived the day after ordering- it looks fab on the wall!

08/21/2011 07:43 PM

Delivery speed, price and quality was excellent!

Great products at great prices. Prompt delivery would use geyser again!

08/21/2011 07:16 PM

Good service and excellent value.

Excellent product, good instructions, quick delivery and first-class communications. Many thanks, Bill Wright

08/19/2011 11:34 AM

Met expectations that were set

Really pleased with the level of service that I received from Geyser. Their website was easy to navigate and simple to pick the right towel rail for my shower room (and know the availaibility!). The rail was delivered exactly as promised - the next working day! I would certainly recommend Geyser on service and of course price (very competitive!)

08/16/2011 11:42 AM

Top quality product and service

This company has a very good range of radiators and the one I ordered turned up next day as promised. The radiator looks great, works fine and I am also very pleased with the timer function. I would gladly recommend this company and its products.

08/16/2011 07:35 AM

This is one Geyser that does not 'Erupt'

The radiators were delivered the next day before noon You could not ask for more All fitted and working

08/15/2011 09:20 AM

Great service, great price, great products

Bought two towel rails from Geyser, both are exactly what we wanted and excellent quality. Service was polite, efficient and very helpful, the rads arrived bang on time, and the price beat anything else we'd seen. I wouldn't go anywhere else in future.

08/13/2011 03:20 PM

Radiator looks great and was easy to install.

The radiator looks great and was easy to install. My only complaint was the installing of the thermostat. I had to cut a new thread as the thread was damaged. This was easy for me as I am an engineer, but a novice DIY'er may have struggled. Other than that I would recommend the radiator as it was easy to commission and the towels are nice a warm when required.

08/11/2011 10:22 PM

Great value for money well worth it

Item as described, very impressed and so easy to install. As promised radiators received next working day, we will definately be ordering more - thank you

08/09/2011 11:09 PM

I ordered, delivered next day, product was excellent.

As above really. The product is excellent quality and at a very good price. Second time I have used these guys and now I would never use anybody else!

08/09/2011 11:23 AM

Quick and efficient service

Received the radiator the next day, exactly as described. Would definitely use again.

08/07/2011 08:12 AM

Good rads but avoid the timers

The rads are fine - look good, are solid and heat well (no cold sections). However, the two timers supplied were faulty. In both cases, the internal wiring was incorrectly fitted.We don't think that they are dangerous, but just wont work. In our case, we needed to fit these desperately, so I paid our sparks extra to rewire. I wish of course that this had not been necessary. Just don't purchase these timers.

08/05/2011 10:18 AM

So far so good

Arrived on time. It is now fitted and works. It is now the summer so we have not put the rad through it paces yet. Thanks.

08/03/2011 10:40 PM

Nice quality product

Quick delivery good quality product clear instictions and user friendly

08/02/2011 03:19 PM

great product

delivery fine, product now installed in bathroom, looks great. installation easy no hassle.

08/01/2011 06:11 PM

OUTSTANDING!

Excellent helpful service, fast delivery, a very stylish radiator.

08/01/2011 02:36 PM

Phenominal service

Looking to replace my previous failed oil filled heated towel rail, was quoted astronomical price. Net search found Geyser, a query advise a replacement model by return. From purchase to receipt a phenominal service, kept in the loop right through the exercise. Installation simple and unit appears to be well built and finished In use for 3 weeks now with no problems Well pleased would recommend and use again Many thanks Geyser

07/31/2011 09:32 PM

FIRST CLASS SERVICE , DELIGHTED WITH OUR PRODUCT!

Our bathroom fitter found it easy to install, prompt delivery, and it look smashing, will order another one for our other bathroom,very soon. J. Matthews

07/29/2011 12:31 AM

Delivered quick and a good price but is slightly damaged

Ordered easily and it came easily. Fitters fitted it. When I mentioned it was a good price they said 'ah well not surprised' and pointed to a ding on underside of unit. Now yes they should have told me this before fitting it but they didn't notice apparently, but ce la vie. Don't think the end user will notice frankly and I won't lose sleep, does the job, looks pretty good.

07/28/2011 12:19 PM

Brilliant service at a great price. Really happy with the quality.

Bought this heated towel rail after lots of research both on line and in store. This geyser one fitted the bill exactly. I am very fussy and had to have the best for a great price. It is fitted and looks brilliant, working well. Entirely happy with this product and delivery. Michelle

07/27/2011 09:58 PM

excellent!

After searching online for a while, I came across the Geyser website and found it most user friendly, very clearly explained with great images - especially useful for people like me who don't know much about towel heaters. Product arrived quickly and on time. However, upon opening the towel heater I noticed that some of the enamel was marked and the one of the legs wasn't chromed properly. I telephoned and a replacement was then sent out to me in a very timely manner. The replacement towel heater now looks lovely and is working well in my new shower room! Great value for money too compared to other websites!

07/21/2011 12:45 PM

Quick service, nice affordable product

Not many of these short but wide rails available but this was a well made product at a reasonable price. Fitting was very easy except that I think it would be better to drill a pilot hole before screwing in the grub screws

07/17/2011 08:02 PM

Good Supplier

Fast delivery, good service and I am happy with the electric towel rails ordered

07/16/2011 01:59 PM

Very good Product at a very reasonable Price

I had no troubles at all with this radiator all the part arrived quickly and was very easy to fit. the heating proprerties is fine for my small bathroom and it looks fantastic.

07/14/2011 08:07 AM

Very good transaction

The product was delivered as promised and works excellently. We are pleased with our purchase

07/13/2011 07:55 PM

Great product/Great Quality

Very happy with the product. Great addition to an bathroom or en-suite.

07/13/2011 06:50 PM

Overall, very good

Would have been 5* but there was no billing address to differ from the delivery address on the online order form, this was quickly rectified with a phonecall but would have been alot easier if it had given me the option. Price, product and delivery very good.

07/11/2011 11:19 PM

Excellent product, just as we wanted

We ordered the electric towel rail with some reservations because we hadn't viewed anything like it in a store. When it arrived we were pleasantly surprised at the quality of the product. It was easy to install with comprehensive insrtuctions and we have been using it for one month with great satisfaction. It was delivered very quickly, on the carrier the next day. The only problem was the carrier, who didn't read the special instructions we had clearly provided, which asked for it to be left in the garage. The package was left outside an elderly neighbours house in the rain all afternoon because she couldn't lift it.

07/09/2011 07:27 PM

great price and superfast delivery

Really happy with service and purchase

07/09/2011 05:58 PM

Good Quality,Good Service,Good Price.

That opinion is from a Yorkshire man.Says it all really.Nowt else to add.

07/06/2011 02:43 AM

Excellent

The black towel rail is very stylish and a quarter of the price of my original non-Geyser choice. It looks every bit as good as the pricier models plus it comes with heating module and everything required. My plumber was very happy with it, he found it easy to fit and will recomend Geyser to other clients

06/29/2011 09:25 PM

Really good products and great service

I bought 3 radiators from this company and all great. I had one small problem which was sorted immeadiately. Highly recommended!!

06/23/2011 12:41 PM

Would use Geyser again

Good radiator at the right price . Box had slight damage on arrival but did not affect the radiator. Simple to install and looks good.

06/22/2011 04:52 PM

based on my experience I can recommend them

We ordered some heated towel rails from Geyser after seeing them at a show. They arrived very quickly and seemed ok. I made the mistake of taking them out of the box and leaving them in a shed. Unfortunately the frost got to them and damaged them. Geyser were unable to replace them as it was arguably my fault for leaving them in a cold shed (even though they have anti-freeze... perhaps not enough). Anyway, they sold me two more for a very reasonable price, so it wasn't as bad as it could have been. Based on this experience... they were sympathetic on the phone - I can recommend them.

06/22/2011 01:40 PM

Looks great - does not work properly

The radiator looks great. The plumber did a fantastic job of installing neatly with no pipes showing, although had to drain the whole system and then refill, which is normal for any new radiator. When it was turned on, it was clear that one of the 4 horizontal panels was not getting any water flow and only eventually gets warm from conducted heat through the metal. I have considered returning it but would need to pay the plumber again to change it over so decided to live with it.

06/22/2011 12:51 AM

Excellent products and service

They have a great selection of products, different styles and sizes. Their prices were the best I could find. I received well packaged and excellent quality radiators. Very approachable, helpful and friendly staff. I would use them again without hesitation.

06/21/2011 01:25 AM

Great service and great products!!

Staff were friendly, helpful and efficient in placing order. Products are great and have had great feedback. Have already recommended to friends.

06/20/2011 05:11 PM

great, prompt service

From ordering to delivery I received a great service I live my radiator I can hugely recommend this company.

06/14/2011 10:43 PM

Great value, great product

Have now bought about 10 of these towel rails for our hotels and they are fab - look good and are controllable which is really important.

06/14/2011 06:23 PM

Great products at a great price :)

I looked everywhere for good looking towel rails at a reasonable price - and after looking at many confusing and expensive websites, I found Geyser.co.uk. The website is so easy to use and I could see clearly what I needed to buy all in one place. I bought 5 towel rails with thermostatic valves and dual fuel elements. Delivery was very quick and I am very pleased with the towel rails now they are installed and being used. I would highly recommend this website.

06/13/2011 09:10 PM

Well Satisfied

Paul Newby attended to my queries prior to purchase, in a friendly, knowledgeable and prompt manner. I am very pleased with the Heated Towel Rail and although it has not been tested to the full( It being summer(albeit an English one)) it appears to be doing the job and looks well in its new home. One niggle I did not feel that the screws sent with the HEAVY rail looked long enough to support it, nor did the screws match , to my satisfaction in that they were not as shiny as the gleaming chrome work of the rail. I completed the fixing using longer screws with chrome dome covers, i.e. Mirror fixing screws giving a much better finish and overall appearance.

06/13/2011 01:19 PM

Quick service and excellent product

Really was a ready for installation towel rail with all the fittings clearly marked. Nice design

06/12/2011 08:35 PM

Quick, polite, efficient service

Good internet descriptions of what we were buying. Service well above average!

06/10/2011 08:29 PM

Excellent service and value for money

Really pleased with our purchase from you. Excellent service and excellent value for money - our newly re-tiled bathroom now looks perfect with the heated towel rail. Thank you!

06/09/2011 12:38 AM

Good price, quick delivery

Easy to use website. Quick and simple ordering. Product arrived quickly and so far seems just fine.

06/07/2011 06:07 PM

Excellent

I ordered the Bathroom towel rail at 14:10 on one day and it was delivered and I had fitted it by 14:10 the following day. I don't think anyone could expect more.

06/06/2011 05:00 PM

Very good

No problems in fitting and delivery was excellent.

06/03/2011 03:05 PM

Excellent product. Good value

The towel rail is successfully installed, it is just as described and looks well in our shower room. It is most effective in drying the towels and warming the room. I purchased the blanking plugs as additional items; I'm glad that I did because they make the installation so much neater and more professional. In fact, I think that they should be included as standard.

06/01/2011 01:08 PM

Rads with a difference

Great quality product, super service and reasonable price.

05/30/2011 04:15 PM

Excellent

Quick delivery, lovely people to speak to on phone for advice., very tolerant of my changing my mind at last minute! Thank you.

05/30/2011 10:34 AM

Stylish, fabulous heat output - perfect

Was a little worried that the radiator would stand out from the wall a little too much as we were trying to get a minimalist look in the room. However, it looks fantastic. It is so slim but long enough to make a statement piece. We've had lots of compliments and for the price we paid we got a bargain. The radiator warms up extremely quickly and has a great overall heat output - perfect for our purpose. Quick delivery with easy instructions.

05/29/2011 08:09 PM

Quality product, quality service

This is the third electric towel rail with adjustable thermostat for installing into our rental properties, two of which are the only heat source in the room. They have consistently performed well and are sturdy and well constructed. Will continue to use them in the future.

05/27/2011 05:03 PM

How a company should run!

Fantastic product and customer service. When my towel rail was delivered it had a small dink in one of the rails. Contacted Geyser by phone, problem sorted with no hassle. All in all an excellent service and great customer relations, an absolute pleasure to buy from.

05/25/2011 09:03 PM

excellent product and service

I was recommended this site by a friend. I was looking for something a little different. Found what I was looking for at a good price. Paid a little extra for next morning delivery and it was at my door at 09.15 hours. I would recommend this company without hesitation

05/25/2011 07:12 PM

Sleek and Compact

Warms fairly quickly, looks good and is relatively east to assemble. It was at the time one of the cheapest on offer.

05/25/2011 10:26 AM

Super fast delivery, great product

I ordered a small radiator for the bathroom, tyhe price was good compared to others but the real advantage was free next day delivery. this meant it was easy to manage delivery in with the plumber.

05/25/2011 12:07 AM

Top notch service and product

Helpful staff and good delivery. Fine product too at a good price.

05/24/2011 11:57 PM

Excellent service with a quick turnaround

I've never used Geyser before so was understandably nervous committing to a few hundred pounds for a radiator that I needed very quickly for some house modifications. I ordered it and it turned up with a day or so. I also got email notification so I knew exactly when it was to arrive. Let's face it, you get this service from lots of large retailers now but it's nice to know smaller, perhaps, less-well known outfits are able to operate in an equally seamless way. This is how the net provides the level playing field. Well done!

05/24/2011 07:53 PM

stainless steel radiator with what appears to be a serious design fault

Our highly trained plumber had great difficulty fitting one of your designer radiators. The lower fitment had insufficiant threads for him to screw the valve in tightly enough to achieve a leak free fitting, a good seal was only achieved when a part was made specially by the plumber. That wasn't the end of it, when he came to bleed the air out of the release valve the bleeder connection flew out!! I emailed Geyser over a week ago highlighting our problems but have not received a reply yet.

05/24/2011 05:47 PM

Great quality, great price, great service

This was well packaged, with simple instructions. I am delighted I chose your company. I WOULD use them again and recommend them

05/23/2011 02:56 PM

Excellent customer service

Brilliant website, easy to sue and see what you want. When you have chosen what you want you can get it next day which was what we needed as had a plumber booked.

05/20/2011 07:10 PM

Relaly useful website

lots of relevant information presented in an easy to understand manner. Radiator and valves arrived soon after the order had been placed. Fitting instructions were ace! Very pleased with the heated towel rail (dual fuel). Would recommend this company.

05/18/2011 06:29 PM

Good Service. Good Price.

It was delivered within a couple of days and everything was in pristine condition. The wall mounted valves are superb.

05/17/2011 04:27 PM

Fantastic, efficient and great customer service.

The range on the website was great and the prices were quite competitive but what really set Geyser apart was that when I ordered the wrong radiator by accident, they arranged pickup (at a very acceptable price) the next day and had my credit card re-credited and when I threw a further spanner in the works and informed them that I had lost my credit card before the re-credit appreared, Geyser re-credited my bank acoount direct instead! I will never have a second thought about ordering from these guys again, as the real test of a company is not how they are when everything is going ok but how they react when things go wrong. If only every web-based company was like this, I'd never go into a shop again! Thank you to everyone at GEYSER!

05/16/2011 09:40 PM

Great products and service

Excellent quality products and very professional seller.

05/16/2011 09:25 PM

Excellent quality and fast delivery

The radiator was dispatched promptly and arrived in excellent condition. The product is of the highest quality and we are really pleased with it!

05/16/2011 05:19 PM

looks good but is a little bulky for most rooms

This radiator is serving its purpose but the fitting of the thermostat are a little strange and because of hope the piping fits means it raises the radiators higher up the wall than i want. However it is a good radiator and gives out the heat required.

05/16/2011 11:19 AM

Quick and easy

Found geyser through Google. Excellent value and the whole process from ordering to installing was seamless. was kept informed of delivery and it arrived just as promised. For the price it's excellent value and quality, we only have a small bathroom and you can feel the differance in temperature in the room and, as the weathers deteriorated, it's great to have warm towels. Thanks

05/11/2011 03:39 PM

lovely radiator better than the picture

Great service, great product, great price. I have 4 more radiators to buy as I refurbish each room I will be back. Kind regards Rhianon

05/10/2011 05:12 PM

Simple design - sleek and stylish !

Great customer service , prompt delivery , excellent range .

05/08/2011 09:31 PM

These guys really do deliver what they claim to!

I ordered 4 radiators from Geyser - they arrived as swiftly as they said they would. 1 smaller item (a towel bar for a radiator) was out of stock but I was notified both by e-mail and a phone call when it did come in and when I could expect delivery. The radiators are wonderful, particularly my stainless steel one - my treat to myself for my new kitchen.

05/08/2011 11:15 AM

Excellent product,competative price and outstanding service.

I bought a electric heated towel rail which is fantastic for value and purpose. The price was half that quoted by other companies and I recommend them to anyone looking for a similar product. To buy without looking at the "geyser" range is your loss.

05/02/2011 02:49 PM

great fast service

prompt fast service

04/30/2011 10:34 PM

Very pleased with service received

Easy. Viewed product on-line. Made decision to purchase as could not find cheaper elsewhere. Paid extra for next day delivery. Electrician fitted by mid-day. Very Happy as Heated Towel Rail looks great, not damaged, works and exactly as described. Now just waiting for the colder months & hope it is big enough to heat the Bathroom.

04/28/2011 04:47 PM

Great Service

Great Service, very sppedy and helpful. This despite the fact that the couriers damaged the item, We called and a new item was delivered the next day. (actually the couriers damaged the second one too, and Geyser replaced that the next day!. )Not Geyser's fault, and they were extremely helpful and very quick to put it right. Great value goods too.

04/28/2011 01:25 PM

A good deal superbly executed

The deal for a heated towel radiator was excellent. Added to that were a couple of ancillary items at a reasonable price. All items are of high quality and were promptly delivered in good condition. The instructions were clear, resulting in a speedy installation, which has transformed the wet room we've recently had built. All in all, thank you Geyser for excellent quality equipment and super service. I will definitely use you again and won't hesitate to recommend you.

04/28/2011 09:04 AM

Good product good service

Web site clearly showed the range. Ordering was simple. Delivery swift. Installed product looks good and works well.

04/27/2011 11:57 AM

Excellent service and product

We found Geyser to be an excellent company to deal with because: i) The website was easy to navigate, with good product information; ii) The prices were highly competitive; iii) The delivery service was efficient ; iv) The product, although not used for very long so far. appears to be very good. We would definitely look at Geyser again should we want to puichase similar products in the future.

04/25/2011 07:09 PM

fast and efficient service - thank you

I found the product I needed quickly and easily on the website. Delivery was fast and efficient. Couldn't ask for more.

04/25/2011 02:32 PM

couldn't be more satisfied.

only place we could find what we wanted, delivery time and quality excellent.

04/23/2011 11:40 PM

Quality + Value + Service = Happy Customer

Many items available to choose from, picked a sleek black upright radiator. Delivery was quick, but wrong radiator arrived, I had received someone elses by mistake. Although disappointed I was mightily relieved when I was called back the same day by an apologetic girl who promised to deliver the correct one the next day. As promised it arrived, is now fitted and looks great. Mistakes do occur every now and then but it is how you deal with them that shows the true professionalism of a company. I am glad I bought from Geyser.

04/22/2011 10:56 PM

Great looking radiators, good value for money

Ordered In morning, delivered by 10am next day. Great value, great looking radiators. Plumber said they were easy to install.

04/21/2011 08:20 PM

EXCELLENT!!

1st class service and product, especially liked the fitting and accessories guide

04/19/2011 11:39 AM

Nice looking & efficient radiators, bit noisy

We bought both the black (matt) column radiators and the white (satin finish) horizontal bar radiators - both are aesthetically very nice, especially the black, they make a good feature without being too much in your face about it. They were delivered on time and came very well packaged, we had a paint blemish on one but on informing Geyser a replacement was sent out the same day and the blemished one collected at the same time - excellent service! They've a solid feel to them and the build & paint quality are very good... definite impression that they will remain & look good for many years. Our plumbers had no issues installing them, all fittings were supplied and instructions clear. Heating wise they seem efficient, they heat up themselves and the room quite quickly, the vertical column radiators are better at this than the horizontal bar though and throw a lot more heat off. Because, I assume, of the design these radiators are a little difficult to bleed, air does get trapped when you first install them and you have to let the system circulate the water and slowly move the air to the top where it can be bled off... we've been doing this for the better part of a month...becuase of the air in the system it does make the radiators a bit noisy but this does lessen as you get the air out. Other then the difficulty bleeding them and the noise I cannot fault these radiators, or Geyser, at all - I would but them again!

04/18/2011 07:18 PM

High quality - low prices

Radiator arrived day after order was well packaged with clear intallation instructions, top quality product works perfectly,

04/14/2011 09:02 PM

First Class

First class, modern radiator, reasonable price, excellent service.

04/13/2011 12:35 PM

O.K

No Termostat Which I did expect.

04/13/2011 11:10 AM

Radiator first class

this bedroom radiator is different from the norm and twins for a mirror and a heater. The one week delivery service was abismal.

04/12/2011 09:25 AM

Great product, reasonably priced!

Very impressed with the pace of the delivery and overall service. I quite like the idea of free delivery, combined with the price competitiveness makes a key factor to choosing Geyser.

04/09/2011 10:34 AM

Product great but fell down on delivery

Product was shipped on time but lack of communication with Fedex meant that the Saturday delivery did not happen and i had to collect from the Fedex depot myself. In fairness Geyser did refund the 30 delivery charge i paid for the Saturday delivery. Product looks great though and would still use Geyser again.

04/07/2011 11:14 PM

Professional, efficient service ! !

Geyser were quick and efficent with our order and delivery. One towel rail was faulty however a replacement was ordered the same day, was delivered the next day and the faulty one picked up. The additional towel holders fit easily and look professional. A very quick responce with out any hassle.

04/07/2011 09:28 AM

Fantastic!

Great product, looks fantastic. Next day delivery was essential and we were very happy with the service received. Would definitely buy again.

04/06/2011 05:29 PM

Does what it says on the tin!

Delivery was as

04/06/2011 12:10 PM

The product was delivered as promised, on time and I was impressed with this.

It was easy to order and the towel rail was delivered when they said they would. That's great!

04/06/2011 11:07 AM

The service was good but product was damaged.

By the time we opened our heated towel rail; 3 days after delivery we realised that it had a dent on the top rail. It stated that any faults must be reported before this time; although I realised that our statuatory rights would still allow us to change the product our electrician was here and we couldn't be bothered to battle with the company.

04/05/2011 04:25 PM

Brilliant

Not cheap to buy but a brilliant idea gives me complete control over the thermostat with the added feature of a 2 hour boost, would definately recommend.

04/04/2011 05:17 PM

Ok but its keeps you waiting

This heater works fine providing that you give it at least 45mins to reach a useful towel warming temp..

04/04/2011 05:13 PM

Very good quality product & service

I bought one of the electric heated towel rail (variable heat) which was on sale for under 150. Everything about my transaction and purchase was very good. It was dispatched very quickly, e-mail communications from geyser were good and the product is of very high quality. The flexibility of fitting the element on either the left or the right was key for me and the instructions were clear on how to do this.

04/04/2011 02:06 PM

Good

FastDelivery. Works well.

04/04/2011 01:10 PM

After deciding which item I needed it could not have been easier to purchase.

It could not have been easier purchasing my towel rail from any other website, Geyser are very efficient and the quality of the item is first class, I could definately recommend them to anybody.

04/04/2011 10:06 AM

Great design- quick delivery

Lovely radiator- looks much better than on the website. Was worried that it wouldn't be quite big enough for the large combined kitchen diner. But it is- dosen't heat up quite as fast as the old radiator due to the large tubes but more than adequate and once it's warm it really puts the heat out. Great modern design and looks fab with the chrome square valves we bought.

03/31/2011 11:05 AM

Excellent product, good value.

I found this product,(a variable temperature heated towel rail), through internet search, & previously knew nothing at all on this topic. The detailed technical information on Geysers website helped me to make an informed choice. I chose a variable heat so that I can have the temperature I want, and to economise on electricity use - now it's in use I have a comfortably warm small utility room, & I don't need to worry about the electricity bill. My electrician said it is the best quality heated towel rail he has ever fitted. Since purchasing this I've seen other towel heaters at far higher prices in local shops, & I feel pleased that I've bought a high quality product at a very reasonable price. Delivered very quickly. Very satisfied customer, I'd gladly recommend to anyone else seeking a similar product.

03/25/2011 08:50 AM

excellent service

We got the radiator next day as promised, fitting was easy & it gives us the extra heat we required. Would recommend to anyone.

03/25/2011 04:37 AM

The company that cares about it's customers needs

Found Geyser on the net whilst looking for a Dual Heated Towel Rail, not only found the type I was looking for but other products that would be helpful, bought extra Dual heater unit for my other bathroom & will place an order next month for new rad in Bedroom, First Class Company with a service to match.

03/24/2011 01:08 PM

Elegance AND Value for Money!

I bought the 'value' single heat towel rail and I'm so please with it. The price was excellent and it looks really fab in my bathroom (just need to finish off the decorating!!). The delivery was quick and if anyone was looking for a heated towel rail why pay out hundreds of pounds when this one does the job, looks great and you can get it in just a few days!!

03/22/2011 08:50 AM

Great value. Great product

Good value especially on sale items. Very speedy delivery.

03/21/2011 01:41 PM

Overall Geyser is great apart from the phone.

Really good web site, easy to navigate. Excellent delivery, well packed. Towel Rail is as described but has not been installed yet as it is on it's way to Spain where a similar one is appx. 3 times more expensive. It would have been good to have had someone at the end of the phone instead of the machine (tried 3 times). Left a message to phone me but didn't get a call back. This was a technical question but I finally gave up!!!

03/18/2011 05:07 PM

First class - great product, price and service

We found the website a breeze to use, especially in comparison to other sites that seem not to take into account not everyone is a plumber who knows exactly what parts to buy for what purpose. Very simple purchasing process, very competitive price, delivered within two days of ordering. Simple to install, looks good, does the job. Recommended.

03/16/2011 09:37 AM

Could not ask for anything better.

Next day delivery obtained as promised. Correct item delivered. Installation instructions were clear and easy to follow. Towel rail works satisfactorily. What more could anyone ask for or expect. Many Thanks.

03/14/2011 04:45 PM

Great product, brilliant service!

The radiator arrived next day as promised. It was well packed and the installation instructions crystal clear. It looks great, and works a treat. What more can I say? Oh yes, I've just thought of something - Whoever runs Geyser should run the country!!

03/14/2011 11:07 AM

VERY PLEASED

Very good service, very good stuff(material wise and packaging wise), very pleased with it.

03/13/2011 11:04 AM

Excellent product

Would defiantly recommend Geyser, prompt delivery excellent condition.

03/11/2011 05:58 PM

11 out of ten

what a change a company that does exactly what its says it will do. i had a small query rang and left message , normally it takes 3chase ups to get what you need,not with geyser after 10 mins call returned question answered. goods delivered quickly well packed if there is any justice in the business world you should be out and out winners.

03/11/2011 05:04 PM

Hot products and service!

You did exactly as promised. In days of increasingly poor service from some compaines that is exactly what was required.

03/11/2011 12:06 PM

Brilliant product and service

This is the second towel rail /radiator I have purchased from your company (as we were so pleased with the first one) and they are excellent. The staff were really helpful on the phone and both arrived as promised the following day. I have recommended the product to several friends and the electrician who fitted it now has your details Thanks Moira Davies

03/11/2011 08:51 AM

Lovely radiator, shame about customer service

I receieved an electric towel radiator and electric timer - all arrived in good time and the radiator looks lovely. The only problem was that the timer was not wired correctly for the UK and Alex, the manager, told my electrician to change the wiring despite a sticker on the item saying NOT to tamper with the wiring. When my electrician attempted to do so, the fused ends of the wiring came away so I returned it for a refund. I then received a phonecall from Alex telling me that Geyser would not refund my money as the item was not in a fit state for resale! He was very rude and suggested my electrician had damaged the item through incompetence and wouldn't accept that the item should not have been sold to me in the first place. He eventually agreed to the refund but with bad grace and what had previously been a good experience turned sour because of his attitude. I would never buy from them again only because of him. What a shame as they gave me a good price and everything else was great.

03/09/2011 08:49 PM

Fantastic service and products

I purchased my designer electric towel rad online, this was processed at 11pm on a wed night, by 10am fri morning i had received it and its perfectly packaged and is now installed and working great. i can't recommend Geyser enough for the service and product quality.

03/09/2011 01:29 PM

Excellent product and service

I am absolutely thrilled with my product and the delivery service which, even though I am in Spain, was remarkably prompt - 24 hours before expected! So pleased with the price as well as I had researched designer towel rails online and was horrified at the price. Geyser, however, had wonderful designs and I would also like to commend them on their web site which was good to look at and easy to navigate. Well Done! I shall certainly be taking a photo of my product and will send it to you as soon as the towel rail is installed.Thank you so much

03/07/2011 07:40 PM

A great Geyser to know!!!

Just purchased and installed 2nd chrome towel radiator. After 1st purchase would not have gone anywhere else for 2nd purchase. Good quality, fast delivery, well packaged. Don't look anywhere else for radiators!!! Geyser gets my vote every time!

03/06/2011 10:07 AM

BEST PRICE ON THE INTERNET

What a pleasure doing buiseness 5 star service GREAT Price GREAT Service Delivery within 2 days Well Packaged and a follow up e-mail to ask if i was happy with the product i wish every company was like this. I would recommend this company to all. thank you Wayne Lomax

03/04/2011 12:09 PM

Easy to fit, sleek and warms the towels beautifully.

Really pleased with our purchase. The radiator was dispatched and we received a very quick service the next day. After easily installing, with the help of the instructions, we now have an excellent purchase which radiates warmth and looks excellent with the rest of the furnishings within the bathroom. Great value. Great buy.

03/02/2011 07:24 AM

Everything you could need for radiators

Great website with really helpful images to show how the various components fit together. The pre defined kits - for example the various dual fuel options - make it very easy to ensure you order the right dominance. Delivery was also unbelievably quick. From placing the order one night, delivery was made within 24 hours, and was perfectly packaged. I have already recommended the site to friends and family - everything you could need for radiator supplies, and advice and service as it should be. Thanks!

03/01/2011 10:45 AM

Good product, fast delivery, real shame they did not answer my technical question.

I brought a towel radiator from Gyser. Good product, and delivered really quickly, and very reasonably priced. I did email a technical question about the radiator before it had arrived as I needed to complete some plumbing. Sadly I did not get a response to that question so it delayed my installation as I had to wait for the radiator to arrive. If they had replied, I'd have given them 5/5.

02/22/2011 06:44 PM

excellent products and service

This is the third product purchased now, great service and very quick delivery.

02/21/2011 11:57 AM

Problem free ordering and first class service

The website was easy to navigate, the prices were competetive and the delivery service was first class

02/21/2011 10:21 AM

Quality product - quality service

The Geyser traditional electric radiator is a well constructed, solid and well finished product. It heats up very quickly and combined with the temperature controller, is very versatile. We have installed it in a "restored" Edwardian bathroom and it looks very good, we think. It was easy to fit and the instructions were okay, though you had to read them fairly closely to follow the procedure. It was delivered very quickly and well packaged and seemed to me to represent genuine value for money, following fairly extensive reseaches on the Internet. Highly recommended product and company.

02/16/2011 10:44 AM

Fantastic

I am absolutely delighted with the flasteel radiator and new brushed chrome radiator valves that I bought from Geyser. Obviously when you are spending nearly 600 on products that you haven't actually seen it can be quite scary however the product is exactly what you see on the pictures - drop dead gorgeous. I would also like to agree with one of the reviews re the process which is fantastic. Radiator and valves delivered approx 18 hours after being ordered. In addition I could not find the radiator any cheaper on the web. Didn't get the name of the sales guy that served me however he was very pleasant, helpful and used my name and asked if it was all right that he put me on hold whenever he had to go and find any information - he will know who he is as we had a laugh about him not being able to say my street name "Corstorphine". Keep reviewing your process and the skys the limit. Will definately recommend and use your company - thanks once again Jill

02/15/2011 12:55 PM

An easy to access website - rare in itself; friendly answer to my queries and speedy delivery of a good value product.

I had been very frustrated by visiting loads of other websites, which were often hard to navigate but then full of dull and/or expensive products. I needed an electric towel rail and loved the cable cover option, which I hadn't seen anywhere else. To be sure I was understanding the website correctly I called and asked for clarification, which was provided in a very friendly and helpful manner. Delivery was next day. All in all a really nice shopping experience.

02/15/2011 10:28 AM

very quick delivery and excellent service

Excellent customer service, towel rail looks great and came the very next day. Brilliant service.

02/13/2011 09:34 PM

Excellent

Very pleased with the item and prompt delivery would highly recommend them

02/13/2011 07:11 PM

Brilliant service and excellent product

I was looking for a low level, constant, heat source for a downstairs wc with two external solid walls and my electrician suggested a small modern towel rail rather than a wall panel heater or a tubular heater. The Geyser product was selected and purchased online. The towel rail was delivered by courier very rapidly and found to be a well engineered product. Instalation was fairly easy considering it was mounted on a curved surface.

02/13/2011 07:09 PM

Excellent quality -- worth paying the extra

Definitely has a wow factor -- everyone that sees our new radiator in the kitchen are impressed -- and then ask "how much" and then say good value given the quality

02/12/2011 08:34 AM

Delighted in Aberdeenshire

I received my radiator eventually, not next day delivery, but I guess this was due to ordering over the bank holiday weekend. Anyway I had it installed at the weekend and am very pleased with the quality of the appliance and the price. I feel it was value for money and would be happy to purchase from you again. Your website was well designed, informative and easy to use.

02/07/2011 11:20 AM

Excellent service - speedy and reliable!

I ordered an electrically heated towel rail on line - delivery, ease of ordering and quality of the goods supplied were all first class. I'd recommend the company without any hesitation, and would like to applaud their service

02/07/2011 09:35 AM

All in the fullness of time

I ordered my radiator and requested that delivery should be made on Valentine's day 14th February,so in 2 weeks time I will hopefully be in a position to say how pleased I am. There have been no problems so far.

02/04/2011 09:32 AM

Great service and product

The towel rail I bought is a.great product and sold at a great price. We are very happy with the purchase. Service and delivery was faultless and very quick and On that basis I will no doubt be using the company again. Thank you guys...

02/03/2011 07:56 PM

Packaged and delivered as promised!

After a radiator from a different company was delivered and refused on two occasions through poor packaging leading to a damaged product, we discovered Geyser and were optimistic after seeing the mission statement on the website regarding quality of packaging so we went ahead and were not disappointed!! The product was excellent and the instructions covered all aspects in great detail. Moreover the communication from Geyser about the delivery was detailed and accurate, the delivery company was professional and the radiator was superbly packaged. All of which were incredibly important to us due to living on the Isle of Skye where we often experience delivery of damaged goods.

02/03/2011 04:33 PM

Excellent service

Would defiantly recommend Geyser. very professional service

02/02/2011 12:10 PM

Racy Radiator

a very good product easy to fit good instructions

02/01/2011 09:18 PM

Excellent value, and fast delivery.

Have been shopping around quite a bit for a heated towl rail. Was impressed with the price and the website was easy to use and the delivery was good.

01/31/2011 11:52 AM

looks great , heats up very quickly

the delivery was really good and have recommended you to friends.i ordered on-line so I,msorry I can`t praise an individual but I`m sure you`re all lovely

01/31/2011 09:22 AM

Excellent customer service

One of the items on my order was faulty. I returned it, and was given an immediate refund, with absolutely no hassle. Would use again.

01/29/2011 02:49 PM

fabulous

exactly what you said on the tin! Next working day- packaging so good that the delivery wagon would have needed to run over it to damage the product-an extremely high quality product leading to a high quality instalation. My customers love it and I would have no qualms about recomending your products or service to anyone, thanks geyser. kevin at kevincassidy59@hotmail.co.uk

01/28/2011 12:34 PM

Top quality throughout

From the website to the product and the instructions the overall impression is one of quality and care. Faultless.

01/27/2011 07:39 PM

Helpful and great service

Not fitted yet but seems exactly what I wanted.

01/25/2011 10:56 PM

Beautiful radiator and great service delivering it

We havent fitted it yet but the radiator is such a thing of beauty it almost doesnt matter ! Cant wait to see it on the wall though. Really quick delivery and very polite staff. Thank you Jill

01/25/2011 10:40 PM

Top class

Great price, user friendly web site and speedy delivery. The radiator looks great and adds a classy finishing touch. Would certainly use again or recommend to a friend.

01/25/2011 06:19 PM

First Class product

The radiator valves I purchased arrived with only a small delay. The product is of very good quality and I am entirely happy with my purchase. Would definately use the Company again!

01/25/2011 04:22 PM

Excellent service

All I needed was a pair of chrome blanking plugs for a heated towel rail. I had found them difficult to obtain elsewhere - two other suppliers said they could help, but never got back to me -Geyser quickly supplied them

01/25/2011 03:17 PM

Fantastic

The Radiator arrived next day as promised. It was in pristine condition due to the protection of the lovely wooden crate. The radiator is just how it is shown on the website and looks lovely - we will definately be buying from you again in the future!

01/23/2011 05:30 PM

Great value for money.

Prompt delivery excellent condition.

01/18/2011 09:46 AM

Excellent Company

The company's service was very helpful and efficient. Goods arrived when they said so and their website was very clear and easy to use.

01/17/2011 01:17 PM

Great Service and Price, Again!

This is the second radiator that we have ordered from Geyser. Again, we recived e-mail confirmation of the order and it turned up on time for our plumber to install it. Good quality product, sensible price and efficient delivery. Well done

01/11/2011 01:53 PM

Great follow up service

I ordered a towel rail from Geyser. Unfortunately, when I unpacked it, the rail had a dry joint which was leaking and rather than the timer ordered, I'd been sent a thermostat. I was dreading long waits in post office queues to send the goods back and an argument about replacements because I'd left it over two weeks before opening the packaging and finding the problems. On the contrary, the staff on the phone were very apologetic and had the replacement delivered by courrier the very next day and the returns collected by the same courrier. Now very happy, installed and fully working.

01/07/2011 06:49 PM

**** Towel Rail - Electrically heated with power controller

Ordered by telephone at the end of November, just as the heavy snow arrived. Geyser used FedEx to deliver the item. Delivery was to an address just outside Dundee. Road conditions were suchn that FedEx were unable to get out for a week. So delivery was delayed. Geyser had provided a tracking number for FedEx via their email confirmation at the time of purchase. The tracking system worked. I chased up the item a week after its expected delivery dates, as road conditions started to improve and before the next threat of snow materialised. The item was in the Dundee depot so I arranged to drive in myself and collect it. No problems although the snow was till piled high around the depot. The item itself was well packed, in a full polystyrene former, cardnoard box and sealed polythene cover was virtually intact - a slight tear which is less than normal for most delivery companies. The towel radiator was prefilled with water, inhibitors and I presume an anti-freeze. There was no frost damage evident and it will have stood in warehouses and vans when outside temperarues would have been below -10C for days at a time. Everything was present and correct with installation instructions. The only point I would make, is the blurb with the controller and on the adverts. This is not specific to Geyeser as the same controller can be purchaesd elsewhere is that it suggests in some places that it is a temperature controller which it is not. It simpler has an input power controller which Is suspect works by switching each cycle of mains electricity off and on for a proportion of the cycle from 20 to 100 per cent of the time in 20 per cent steps. This is a genuine saving of input power. The 2 hour override means that if you have a lot of wet towels you can simply press the 2hr override and the heater goes to full power then flips back to the pwoer setting you have set for its normal operation. The only problem I had was with the air bleed valve. (1) It is located on the underside of the uppermost rail. The underside is asthetically pleasing (out of site) but strictly speaking should be at the highest point of a device. (2) When I brought the rail up to temperature andvented off the execcs gas and some water it did not seal properly. I therefore had to remove the threaded screw entirely which involved hot water pouring on my fingers and then wrap some PTFE tape to achieve a good seal. Despite the venting of the liquid the top most rail still appears to get up to temperature. I would buy again from them.

01/05/2011 09:46 AM

*****

I found the service given by Geyser to be perfect. The process that I went through was straight forward and simple with the goods arriving on time without any issues. I will use Geyser again!

01/02/2011 03:22 AM

great service, great product

good service, easy to order and fast delivery and no delivery charges! radiator is exactly as described and looks great in my new kitchen. overall great purchase will be returning to purchase again and wouldn't hesitate recommending them to others.

01/01/2011 06:06 PM

First rate service

Ordered a stainless steel designer radiator and fittings. It was more than 300 cheaper than through my local plumbers agent. Arrived promptly and in first class condition.

12/31/2010 10:47 PM

Great product

I bought my electric towel rail with Geyser. It delivered on time, easy to install and operate. No problem so far. Thanks

12/31/2010 08:28 PM

Great experience from the first click

Found a product that I wanted but had some technical questions. Called on the phone, spoke to a very helpful & knowledgeable chap (all to rare theses days). Ordered the parts online, arrived promptly in the post & well packaged. Top job, would recommend & use again. Well done.

12/31/2010 10:28 AM

Stylish radiator fitted in new Conservatory . . .

Brilliant swift two day delivery . . . Radiator installed and piped up before Christmas (see photo)

12/17/2010 08:26 PM

good product

I spent a long time looking for a nice towel rail this is a very good product at a very good price. Ordering was straight forward and was delivered when promised.

12/13/2010 12:05 PM

Geyser

Very happy with this product and fast efficient service

12/09/2010 09:40 PM

GREAT

I had been searching for a radiator for the bathroom for some time when I came across the company. As soon as I saw the radiator I ordered it and I received it a couple of days later. It has since been installed and when the electrician contacted customer services regarding the installation they were really helpful. I really love the radiator and it looks great in my bathroom. I would recommend the company to all.

12/07/2010 06:52 PM

Excellent service and great product

I got an instant response from a real person when enquiring about my chosen item (which was not stock). I also got a telephone call informing me when the item would be delivered and asking for my availability. The item was efficiently delivered when it was supposed to be and is now fitted and looking fab.

12/06/2010 01:15 PM

Prompt delivery, good product and helpful customer service

The radiator arrived next day before 8:30 in excellent condition. Customer service were very helpful when electrician had a problem with installation - not a problem with product though.

12/06/2010 10:39 AM

Brilliant

Ordered my radiator, it arrived quickly, and it was easy to install and get up and running. Excellent rad. Brilliant service. Will certainly use them again.....

12/06/2010 10:15 AM

Excellent product and cracking service

A really excellent experience. The product (a chrome straight electric towel rail) was extremely easy to assemble and super high quality. Together with the element housing it solved a really tricky problem of not having exposed wires in a swimming pool area within our log cabin. Delivery, product advice over the phone, and email follow-up were all superb. I can highly recommend Geyser.

12/02/2010 03:18 PM

A Good Product at a Good price

Although notified in stock the radiator was not despatched immediately and it took a reminder phone call. That said, it then arrived quickly and looks to be a very good product and at a very good value for money price by comparrison to other Internet companies. I would certainly recommend others to puchase radiators from Geyser.

12/01/2010 08:59 PM

EXCELLENT

I WOULD RECOMMEND THIS COMPANY TO ANYONE, MY ITEM ARRIVED THE NEXT DAY AS STATED. HAVE HAD MY TOWEL RAIL INSTALLED AND I AM REALLY PLEASED WITH IT.

12/01/2010 09:38 AM

5 STARS SERVICE AND PRODUCT

Fantastic service and fantastic product.I have a black high gloss kitchen and i was unable to find any radiators in black or in the size i needed as the space was limited.This product was perfect and the engineer that fitted them said he was really impressed by the quality of the radiator and said the high gloss valves were the best valves he had ever worked with.So a big thank you will recommend you to all my friends and family.

12/01/2010 09:02 AM

Excellent service, price and product

Items arrived the next day. Unfortunately one item was damaged in transit. After phoning the company, a replacement item was despatched immediately and arrived the following day. I returned the damaged item via recorded delivery a few days later with the option of reimbursement of the postage. Excellent service allround plus saved 40 off the high street price!

11/29/2010 09:21 PM

Excellent Service

We tried to source 2 heated towel rails locally but having found Geyser on the internet we realised that they could offer them so much cheaper and with no huge delivery charge, in fact no additional delivery charge at all! Incredible! We saved almost 120 on one transaction. They were delivered in record time direct to our door, ordered on Tues, here on Friday. Fantastic deal - fantastic service. Well done!

11/29/2010 06:16 PM

Great Service

Placed an order for a Towel warmer heater element temperature control plate on the Tuesday and it was delivered on the Wednesday. The control plate is great, it controls the switching on/off of the heater element and has a 2hr boost button as well as controls for the heat output. Communication from Geyser was excellent, prices are competitive and ordering was a breeze. Would use Geyser again without hesitation for our next project.

11/26/2010 08:14 AM

Good Service

Ordered a radiator thermostat from Geyser. Best price, good product and efficient service. Would definately order again.

11/25/2010 04:05 PM

Excellent product

Excellent product, fast delivery.

11/24/2010 03:04 PM

The jury's still out...

This was our second purchase of a Geyser product. We previously had an electric heated towel rail which worked fine for a couple of years but then stopped heating up properly. We rang and asked Geyser why this might be, and were told the element had probably gone. We therefore ordered another replacement radiator (we wanted an identical one so as to re-use the fixings but this was out of stock so got the same size but the "flat" version rather than the curved one). When this arrived, we realised that the element was in fact entirely separate from the rest of the unit, so we could presumably have just bought a new element - but no-one told us that! The new element inside the old radiator now seems to be working ok, although the heat indicator light seems to flash continuously as though it is struggling to reach the right temperature - and we have an unwanted flat radiator in our attic.....

11/22/2010 07:50 PM

It all came right in the end!

Original order was for a 50cm towel rail, which arrived on time BUT the plumber decided that a 60 cm size would be a better fit. Rang and arranged a pick up and replacement delivery, pick up successful, so far so good, when replacement did not arrive I asked why and was informed young lady had arranged pick up but forgotten to order replacement, this caused me some embarrassment as difficult to arrange fitting with plumber. Arranged certain delivery for next day - did not arrive- carrier went to wrong address, finally arrived following day. Towel rail is very good looking and appears to be good value for money.

11/22/2010 12:31 PM

The useful Geyser next-day service

I bought 5 radiators in all by 3 separate orders. The nextday service was very useful in synchronising the plumber with radiator delivery. The down side of this is that order checking seems to have suffered in that the valves supplied were not those ordered, they were a hotch-potch of straight and (mostly) angled. This necessitated a quick reorder of 2 pairs of straight to keep the plumber working. The other problem was that the mountings included with the 'Livorno'-white radiator need to be handed for discreet mounting and one had all right-hand mountings while the other had all left-hand mountings. So mix and match from one radiator to the other provided the required, handed, mountings!

11/22/2010 10:27 AM

Excellent service

Not only was the electric towel on offer at a very good price, it arrived the next day and works perfectly. A good website made it easy to buy online. I would thoroughly recommend buying from Geyser.

11/21/2010 09:02 PM

Great price, great service, what more could you ask !!

The item arrived the next day as promised. It was so securely packed, there was no danger of damage in transit, and all items were present and correct. The staff I dealt with were all very polite and helpful. Would I recommend Geyser ? - Definately

11/20/2010 02:03 PM

Excellent Quality & Fast Delivery and a well laid out website.

I couldn't find what I wanted in any of the stores & DIY centres that I visited and there was very little information about electric towel rails and heating elements, until I found your website which was very helpful and gave us all the information we needed. It was very easy to choose the towel rail and element that suited us, and we were able to get it delivered quickly just as our kitchen was about to be refitted.

11/19/2010 07:05 AM

Clear website, helpful & efficient people, competetive price and fast delivery

I had a query on the control box for an electric towel rail style rad. The chap I spoke to (sorry, didn't note his name) didn't know the answer, but told me he'd find out and get back to me. I was impressed when he rang back within 15 - 20 minutes, with the answer I hoped I'd get, so I ordered the rad over the phone right then. It arrived swiftly, was easy to install and we now have warm, dry towels. With hind sight, I should've ordered a wider rad, but I'll know that next time ! I have already recommended you to others.

11/19/2010 12:11 AM

A++++++ service, speedy delivery and good quality product

Surprisingly quick delivery. Good customer service follow up too. Item was exactly as described, good reliable service.

11/18/2010 04:01 PM

Great Web site and helpful customer service

The Web site is beautifully illustrated and well organised. My order was placed by phone as the price match code needed to be provided. It was delivered within 18 hours - wonderful service. Price match was really appreciated as I believe good service should be rewarded with custom. This company is strongly recommended.

11/18/2010 12:00 PM

Excellent service

My towel rail arrived very promptly but unfortunately was slightly damaged. I phoned the company and explained the problem. The girl (unfortunately I didn't note her name) was extremely helpful, told me just to return the product and she would send a replacement. It arrived the very next day with no fuss, no drama. Really a very pleasant experi.ence. I would certainly recommend the company to anyone. Many thanks

11/18/2010 11:02 AM

Great Service, best price

Having found the designer radiator we needed slightly cheaper elsewhere, Geyser price-matched AND reduced the price even further. Delivery was swift and the radiator well boxed in a wooden crate. It now provides a focal point in our lounge and delivers great heat. Well done to Geyser and the people I spoke with - a great team and thoroughly recommended.

11/18/2010 11:01 AM

What to say, Excellent servie

I have had two radiators from Geyser now, on large upright for my living room and one curved towel rail for my bathroom. Both have been shipped, very well packaged, the service has been excellent online and via the phone, I will definately be using Geyser in the future

11/17/2010 11:40 PM

Stainless designer radiator

I spent days wondering around our local shops trying to find the right radiator for my new bathroom and nothing. I finally found a beautiful sleek stainless steel towel radiator on the Geyser website. The radiator looks fantastic , the Sales team were brilliant and the delivery was smack on time too 10 /10 *****

11/17/2010 04:43 PM

Geyser service review

The radiator and taps arrived the next day and were exactly what we wanted. The quality was first class and the heat output was more than we expected. Great stuff and great service!

11/17/2010 03:41 PM

excellent service

customer service most helpful in choosing which towel rail, advice regarding installation very good, towel rail delivered exactly on time, could ask for none better. Will definitely use geyser.co.uk again

11/17/2010 03:34 PM

Thoroughly recommended

Purchased from Geyser 4 times now, 3 towel rails and a designer radiator. All items were delivered the day after ordering, 3 on-line and one over the phone, and the ordering process couldn't be easier. I've been really pleased with the quality of every item, all really good stuff and the radiator is absolutely beautiful. Top marks.

11/17/2010 03:22 PM

Shabby service

My order was placed with some difficulty on your website. I rang to confirm the order had been accepted and was assured it was. I waited over a week and received no email notfication that the radiator was on its way so I called you I was told the payment hadnt gone through and so the order was on hold ( at no time had I been advised of this). I was asked to pay again which I did. Then I was sent the wrong radiator. Eventually the correct radiator arrived but the old one was only collected yesterday - weeks after it was left. All in all not a happy experience - wouldnt use you again and certailny wouldn't recommend you.

11/16/2010 12:28 PM

Modern upright radiator

I ordered at 11am and received the radiator at 9am the following day. It was exactly the same as the photo. Easy to instal and efficient heating. Looks like a piece of wall art. I am very pleased with it.

11/15/2010 09:26 AM

Good looking product, with a manufacturing fault

Bought the black square towel radiator. This arrived well-packaged and promptly, with all the pieces. However, on trying to fit the heater assembly it would not quite fit, due to the end-plate on the radiator being slightly off square. It did fit into the other end-plate, showing that there can be manufacturing faults that find their way through the quality control process. On receiving my complaint, Geyser claimed never to have seen this fault before and did not offer any remediation. Overall a good-looking and functioning product, but I felt a little let down by the company's response.

11/14/2010 10:22 PM

Excellent

My order arrived as expected simple easy to follow instructions instructions I installed the electric towel rail. With a little help and it works perfectly.

11/12/2010 04:10 PM

Poor after sales service

Radiator arrived damaged and because I failed to inspect within 24Hrs, they really couldn't care.

11/08/2010 02:41 PM

Excellent

Good customer service, especially as I initially got my order wrong, and I was contacted quickly to organise a delivery date.

11/05/2010 04:43 PM

Impressed with towel rail.

Very pleased with purchase, excellent quality and I would recommend it. Clear instructions given, though - unless you have four hands - someone to help with the installation makes it easier! Works really well and now don't suffer from having wet towels. Also does a good job at keeping the bathroom warm.

11/05/2010 10:02 AM

Excellent service.

The towel rail arrived on the day I had arranged. I was able to fit it easily with the aid of the comprehensive instuctions. Very pleased with the product more importantly so is my wife. Will try and send in a picture at some point.

11/03/2010 10:57 PM

Efficient service

Excellent website - easy to choose exactly the item I wanted - and I'm fussy, need lots of techy info...some other sites were awful. My gleaming curved chrome radiator arrived as promised & on time while plumber still at work, it was up on the wall glowing hot 1 hour after it came and I even got 35 by emailing a pic of it hanging on the wall against a blood red wall....thanks Alex Ramsay General Manager for putting it on yr website and paying me the 'prize' swiftly! Efficient companies will do well in the recession and may the poor ones get weeded out. Simon Quinn London

11/02/2010 03:05 PM

Excellent customer service

The product that I ordered was damaged in transit and the replacement was not quite up to spec but both were replaced without quibble, and promptly. I would like to thank both Alex and Alain for their good grace in ensuring an amicable resolution to the situation. I received a level of service that is not often found with other online retailers. Once again thank you to the staff at Geyser. I should add that the towel rail looks good and is functioning in the way that one would expect.

11/01/2010 06:05 PM

electric towel rails

Sent for towel rail, it arrived on time with all the parts in the box. Very easy to install and looked a treat once complete. Can't say better than that.

10/29/2010 09:58 AM

Generally an excellent Product and service

The service from Geyser was excellent , the radiator arrived very quickly and was exactly as described. The instructions were easy to follow and fitting the radiator was straightforward. My only small criticism is the radiator takes a long time to heat up, but otherwise it works well and looks good. If Geyser wish to improve this product then they should provide an option with a timer control. However all in all excellent service and value for money

10/27/2010 10:23 AM

5 stars, excellent service

Great service, towel rail arrived when stated in good condition. Thanks we now have toastie towels!

10/22/2010 05:47 PM

Happy Customer

My order arrived quickly and was in perfect condition. I haven't had any problems with the item, so haven't needed to contact Geyser for any reason, but if their after-sales service is as good as the service I've already received, I would be very happy

10/20/2010 07:09 PM

5 Star Service - Great after Sales Support

I bought a radiator from Geyser - it arrived on time and had all the bits and was as the description said - so I was happy. I then lost the instructions - I phone Geyser and talked to Alan Mountifield, who emailed me a spare set within 10 minutes (so I had no excuse and had to instal it). I then had a couple of problems with some cosmetic parts - phoned Alan again and he was, again, extremely helpful and sorted out my problems. Excellent service, thank you Geyser and Alan

10/18/2010 08:17 PM

Excellent service

Item arrived on time and was excellent value for money. Easily installed, looks great and works perfectly.

10/12/2010 12:34 PM

promp, efficient service

Although the element that shipped with my towel rail was faulty, it was replaced the following day as promised. The rail I purchased is 1.5 metres tall and quite heavy and the only adverse comment I would make concerns the wall fixing brackets which were totally unsuitable for a cavity wall. I had to improvise by bolting the mounting posts through the 5 inch wall to a solid fixing on the other side.

10/12/2010 11:05 AM

REALLY PLEASED WITH THE TOWEL RAIL

THE RADIATOR ARRIVED ON TIME AND IN GOOD CONDITION EXCEPT FOR A SLIGHT DENT ON THE INSIDE. iT WAS EASY TO INSTALL, THE INSTRUCTIONS WERE CLEAR AND STRAIGHTFORWARD. THE RAIL MAINTAINS A CONSTANT HEAT AND WARMS THE TOWELS AND WHEN FREE OF TOWELS, IT LOOKS STYLISH AND ELEGANT. i WOULD HIGHLY RECOMMEND THIS PRODUCT AND THE GEYSER COMPANY

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